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Publisher's Summary

No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say no: to people at work, at home, and in our communities; because no is the word we must use to protect ourselves and to stand up for everything and everyone that matters to us.

But as we all know, the wrong no can also destroy what we most value by alienating and angering people. That's why saying no the right way is crucial. The secret to saying no without destroying relationships lies in the art of the Positive No, a proven technique that anyone can learn.

This indispensable audiobook will give you a simple three-step method for saying a Positive No. It will show you how to assert and defend your key interests; how to make your no firm and strong; how to resist the other side's aggression and manipulation; and how to do all this while still getting to yes. In the end, the Positive No will help you get not just to any yes but to the right yes, the one that truly serves your interests.

Based on William Ury's celebrated Harvard University course for managers and professionals, The Power of a Positive No offers concrete advice and practical examples for saying no in virtually any situation. Whether you need to say no to your customer or your coworker, your employee or your CEO, your child or your spouse, you will find in this book the secret to saying no clearly, respectfully, and effectively.

In today's world of high stress and limitless choices, the pressure to give in and say yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has no been more needed. A Positive No has the power to profoundly transform our lives by enabling us to say yes to what counts: our own needs, values, and priorities.

©2007 William Ury; (P)2007 Random House Inc.

Critic Reviews

"His reminders to consider the other person's perspective while asserting your own position create a clear, unambiguous path to win-win situations." (Publishers Weekly)

What members say

Average Customer Ratings

Overall

  • 4.3 out of 5.0
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Story

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  • Overall

Truly applicable

Having listened to "Getting to YES," I was surprisingly pleased with how much better "The Power of a Positive No" was in comparision. This is not to say that the first book was substandard, but rather that this book focused on what so many people struggle with: Understanding how, why, and when to say "NO" in order to get to "YES."

It addresses everything from the struggle within ourselves to say the word, to delivering it with confidently, ethically, and gracefully. You never feel as if the author meanders off course, but rather ties all points back to the central theme of the higher (or deeper) purpose: reaching a consensus and a solution.

This book is well written, the narration is excellent, and the content woven with historical references (biographical and autobiographical) yet never becomes self-aggrandizing.

This book is a must for EVERYONE, regardless of societal position. It will not disappoint.

21 of 21 people found this review helpful

  • Overall
  • Anshum
  • Novi, MI, USA
  • 02-10-10

Don't underestimate the title

This is an excellent book. A must read for everyone. Don't think this is just about how to say NO firmly. It is much more than that.

3 of 3 people found this review helpful

  • Overall
  • David
  • Misiion Viejo, CA, USA
  • 03-21-07

The power of positive no

This as a very helpful and insightful teaching on how to say NO without malice or defeat. A win -win approach to saying no may just be the power of a win -win negotiation or answer for the nayer and the sayer.

6 of 7 people found this review helpful

  • Overall
  • Mario
  • Chicago, IL, United States
  • 04-10-08

WoW!

When I started this book I was immersed into the best self help enlightening experience ever, Easy steps to give a person firepower in negotiating life daily task and interaction with work, family and personal feelings. Narrator was very friendly and easy to understand. Task given were quick and concise I WILL listen to this book again and apply it to my life!

2 of 2 people found this review helpful

  • Overall
  • Performance
  • Story

Farfetched, but helpful

The story is narrated quite clear. And the core message is very helpful too, but it really feels like the book had to be filled with information that is somehow linked to saying no but actually does not belong in this book.

1 of 1 people found this review helpful

  • Overall
  • Performance
  • Story

Yes to this book!

Listened to it 3 times. Love the simple tools given in this book! Read it and you'll learn to say no.

1 of 1 people found this review helpful

  • Overall
  • Performance
  • Story

average, not as good as the first book

What would have made The Power of a Positive No better?

Good reader and performance but the content is just disappointing compared to "Getting to Yes"

1 of 1 people found this review helpful

  • Overall
  • Performance
  • Story

Awesome Book - Clear and Engaging, Expert Advice

This is one of the best personal development books I've ever read/listened to and as an executive leadership coach, I've read hundreds!

The author's presentation of the material is clear and very easy to follow. He uses many examples and stories to support his teaching points. I found the material and his performance engaging and I felt prepared to begin implementing the basics after the first chapter. The Yes-No-Yes formula was so helpful without being formulaic.

I recommend this book wholeheartedly to anyone who wants to clarify their "yeses" and "nos" and do it in a way that is constructive for everyone involved.

If you find yourself feeling guilty or afraid to say no when you want to, listen to this book! It will help you find the words and the way to say No with power and clarity while still maintaining your relationships.

This is great advice, not just about saying yes or no in negotiating individual situations but also helpful in clarifying what we say Yes and No to in Life overall. Knowing how and what to say Yes and No to, with dignity and personal power, can redefine our lives!

1 of 1 people found this review helpful

  • Overall
  • Performance
  • Story

Profoundly powerful

Would you listen to The Power of a Positive No again? Why?

I have been listening to it over and over again to allow the concepts, principles, and its accompanying applicable, real stories to sink in and help me to become a non-contentious, yet non-doormat human being.

Which scene was your favorite?

Each story that he used to illustrate a point was powerful and pertinent and a real life situation.

Any additional comments?

Highly recommended. I love his seasoned, kind, wise voice of reason. Had to get the book also after hearing it. Too many treasures in the book that I don't want to miss.

1 of 1 people found this review helpful

  • Overall
  • Performance
  • Story

Had several real take away ideas

If you could sum up The Power of a Positive No in three words, what would they be?

Listen and try

What did you like best about this story?

This is a self help/negotiating book. There was several take away ideas that will help in my business and personal negotiations.

Have you listened to any of William Ury’s other performances before? How does this one compare?

Yes. Getting to Yes.

What insight do you think you’ll apply from The Power of a Positive No?

Saying no with more power because of putting a positive spin on a valid no.

1 of 1 people found this review helpful