-
Start with No
- The Negotiating Tools that the Pros Don't Want You to Know
- Narrated by: Robert Jordan
- Length: 7 hrs and 58 mins
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Buy for $24.50
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also enjoyed...
-
No: The Only Negotiating System You Need for Work and Home
- By: Jim Camp
- Narrated by: Jim Camp
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Jim Camp, the world’s number one negotiating coach, shows how to release the emotional pressure that’s part of any negotiation by using his proven system of safe, decision-based negotiation that enables you to meet all your objectives without needless, wasted compromises or giveaways. Saying no is not about being hard-nosed or intransigent. Rather, it stops everyone in their tracks, clears the air, and allows you to get at what the real issues are.
-
-
Feel Free to Disregard This Review
- By Joe Diablo on 12-03-19
By: Jim Camp
-
Getting to Yes
- Negotiating Agreement Without Giving In
- By: Roger Fisher, William Ury
- Narrated by: Dennis Boutsikaris
- Length: 6 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken - and without getting angry. It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict - whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats.
-
-
Articulated what we all know. It helped me focus.
- By Brandon on 12-11-12
By: Roger Fisher, and others
-
Ego, Authority, Failure
- Using Emotional Intelligence like a Hostage Negotiator to Succeed as a Leader
- By: Derek Gaunt
- Narrated by: Derek Gaunt
- Length: 7 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
A Gallup study found that 50 percent of resigning employees did so "to get away from their manager". The ones who don't quit become disengaged, creating a negative work environment costing US companies billions in lost productivity, each year. Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate tactical empathy to create a more productive environment.
-
-
would be great if there was less swearing in it
- By Amazon Customer on 12-14-20
By: Derek Gaunt
-
Never Split the Difference
- Negotiating as if Your Life Depended on It
- By: Chris Voss
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.
-
-
Should come with warning label
- By Brad on 07-14-19
By: Chris Voss
-
Bargaining with the Devil
- When to Negotiate, When to Fight
- By: Robert Mnookin
- Narrated by: Robert Mnookin
- Length: 7 hrs and 44 mins
- Abridged
-
Overall
-
Performance
-
Story
One of the country's most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts - when you are facing an adversary you don't trust, who may harm you, or who you may even feel is evil. The head of Harvard's famed Program on Negotiation, Robert Mnookin provides tools for confronting devils of all kinds - in business, politics, and family life.
-
-
Morally questionable
- By Dave on 01-22-19
By: Robert Mnookin
-
How to Become a Rainmaker
- The Rules for Getting and Keeping Customers and Clients
- By: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 8 mins
- Unabridged
-
Overall
-
Performance
-
Story
Ever notice that there are people you work with who just make business happen? Listen to How to Become a Rainmaker to figure out the secret of being a storm front in your company. Let it pour!
-
-
Ack
- By a on 05-24-11
By: Jeffrey J. Fox
-
No: The Only Negotiating System You Need for Work and Home
- By: Jim Camp
- Narrated by: Jim Camp
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Jim Camp, the world’s number one negotiating coach, shows how to release the emotional pressure that’s part of any negotiation by using his proven system of safe, decision-based negotiation that enables you to meet all your objectives without needless, wasted compromises or giveaways. Saying no is not about being hard-nosed or intransigent. Rather, it stops everyone in their tracks, clears the air, and allows you to get at what the real issues are.
-
-
Feel Free to Disregard This Review
- By Joe Diablo on 12-03-19
By: Jim Camp
-
Getting to Yes
- Negotiating Agreement Without Giving In
- By: Roger Fisher, William Ury
- Narrated by: Dennis Boutsikaris
- Length: 6 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken - and without getting angry. It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict - whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats.
-
-
Articulated what we all know. It helped me focus.
- By Brandon on 12-11-12
By: Roger Fisher, and others
-
Ego, Authority, Failure
- Using Emotional Intelligence like a Hostage Negotiator to Succeed as a Leader
- By: Derek Gaunt
- Narrated by: Derek Gaunt
- Length: 7 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
A Gallup study found that 50 percent of resigning employees did so "to get away from their manager". The ones who don't quit become disengaged, creating a negative work environment costing US companies billions in lost productivity, each year. Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate tactical empathy to create a more productive environment.
-
-
would be great if there was less swearing in it
- By Amazon Customer on 12-14-20
By: Derek Gaunt
-
Never Split the Difference
- Negotiating as if Your Life Depended on It
- By: Chris Voss
- Narrated by: Michael Kramer
- Length: 8 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.
-
-
Should come with warning label
- By Brad on 07-14-19
By: Chris Voss
-
Bargaining with the Devil
- When to Negotiate, When to Fight
- By: Robert Mnookin
- Narrated by: Robert Mnookin
- Length: 7 hrs and 44 mins
- Abridged
-
Overall
-
Performance
-
Story
One of the country's most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts - when you are facing an adversary you don't trust, who may harm you, or who you may even feel is evil. The head of Harvard's famed Program on Negotiation, Robert Mnookin provides tools for confronting devils of all kinds - in business, politics, and family life.
-
-
Morally questionable
- By Dave on 01-22-19
By: Robert Mnookin
-
How to Become a Rainmaker
- The Rules for Getting and Keeping Customers and Clients
- By: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 8 mins
- Unabridged
-
Overall
-
Performance
-
Story
Ever notice that there are people you work with who just make business happen? Listen to How to Become a Rainmaker to figure out the secret of being a storm front in your company. Let it pour!
-
-
Ack
- By a on 05-24-11
By: Jeffrey J. Fox
-
Negotiation Genius
- How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond
- By: Deepak Malhotra, Max Bazerman
- Narrated by: Fred Sanders
- Length: 11 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation.
-
-
Pragmatic & Powerful Negotiation Methodology
- By Martin Fierro on 09-30-16
By: Deepak Malhotra, and others
-
The Like Switch
- An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over
- By: Jack Schafer PhD, Ph.D. Marvin Karlins Ph.D.
- Narrated by: George Newbern
- Length: 7 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Like Switch is packed with all the tools you need for turning strangers into friends, whether you are on a sales call, a first date, or a job interview. As a Special Agent for the FBI's National Security Division's Behavioral Analysis Program, Dr. Jack Schafer developed dynamic and breakthrough strategies for profiling terrorists and detecting deception. Now, Dr. Schafer has evolved his proven-on-the-battlefield tactics for the day-to-day, but no less critical battle of getting people to like you.
-
-
Interesting, but hard to implement
- By Kindle Customer on 03-20-16
By: Jack Schafer PhD, and others
-
The Truth Detector
- An Ex-FBI Agent's Guide for Getting People to Reveal the Truth
- By: Jack Schafer, Marvin Karlins PhD
- Narrated by: George Newbern
- Length: 6 hrs and 19 mins
- Unabridged
-
Overall
-
Performance
-
Story
Unlike many other books on lie detection and behavioral analysis, this revolutionary guide reveals the FBI-developed practice of elicitation, the field-tested technique for detecting deception and encouraging people to provide information they would otherwise keep secret. Now you can learn this astonishing method directly from the expert who created this technique and pioneered it for the FBI.
-
-
5 stars if you HAVEN'T heard the like switch
- By kp on 09-26-21
By: Jack Schafer, and others
-
Exactly What to Say
- The Magic Words for Influence and Impact
- By: Phil M. Jones
- Narrated by: Phil M. Jones
- Length: 1 hr and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
-
-
"Listen.Come Here.You Want to Know About This" -SK
- By Jan on 06-14-18
By: Phil M. Jones
-
How to Win Friends & Influence People
- By: Dale Carnegie
- Narrated by: Andrew MacMillan
- Length: 7 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
You can go after the job you want...and get it! You can take the job you have...and improve it! You can take any situation you're in...and make it work for you!
-
-
This is well worth listening too! Main points are.
- By Ralph on 10-21-11
By: Dale Carnegie
-
Way of the Wolf
- Straight Line Selling: Master the Art of Persuasion, Influence, and Success
- By: Jordan Belfort
- Narrated by: Jordan Belfort
- Length: 7 hrs and 28 mins
- Unabridged
-
Overall
-
Performance
-
Story
For the first time ever, Jordan Belfort opens his playbook and gives listeners access to his exclusive step-by-step system - the same system he used to create massive wealth for himself, his clients, and his sales teams. Until now, this revolutionary program was only available through Jordan's $1,997 online training. Now, in Way of the Wolf, Belfort is ready to unleash the power of persuasion to a whole new generation of listeners, revealing how anyone can bounce back from devastating setbacks, master the art of persuasion, and build wealth.
-
-
Amazing
- By RE_Yams on 04-06-19
By: Jordan Belfort
-
Gap Selling: Getting the Customer to Yes
- How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
- By: Keenan
- Narrated by: Keenan
- Length: 5 hrs and 47 mins
- Unabridged
-
Overall
-
Performance
-
Story
People don't buy from people they like. No! Your buyer doesn't care about you or your product or service. It's not your job to overcome objections, it's your buyer's. Closing isn't a skill of good salespeople; it's the skill of weak salespeople. Price isn't the main reason salespeople lose the sale. Gap Selling shreds traditional and closely held sales beliefs that have been hurting salespeople for decades. For years, salespeople have embraced a myriad of sales tactics and belief systems that have unknowingly created many of the issues they have been trying to avoid.
-
-
SPIN selling with more EQ mixed in
- By Amazon Customer on 09-28-19
By: Keenan
-
Summary: Never Split the Difference by Chris Voss and Tahl Raz
- Negotiating as If Your Life Depended on It
- By: Quality Summaries
- Narrated by: David Margittai
- Length: 1 hr and 13 mins
- Unabridged
-
Overall
-
Performance
-
Story
Discover how to develop negotiating skills that will work in your favor every single time with the help of this audio summary. This book allows you to skip to the nuggets of wisdom and actionable content in a very easily absorbed, accessible way, including key takeaways at the end of each chapter. This book summarizes the original in detail to help people effectively understand, articulate, and imbibe the original book. This book is not meant to replace the original book but to serve as a companion to it.
-
-
Great preview and synopsis of book.
- By Raymon E. Heddy III on 03-28-19
-
Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Abridged
-
Overall
-
Performance
-
Story
Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
-
-
Slow Start - Powerful book
- By Arthur Held on 04-25-03
By: Douglas Stone, and others
-
How to Be a Rainmaker
- Unexpected Rules for Business and Personal Success
- By: Jeffrey J. Fox
- Narrated by: Jeffrey Fox
- Length: 6 hrs and 42 mins
- Original Recording
-
Overall
-
Performance
-
Story
Rainmakers are men and women who are out there every day getting it done: bettering their organizations and businesses, enjoying their jobs, moving up, making great money, and giving themselves and their families the life they always dreamed of. These rules are how they do it. Learn how to be a rainmaker, and you're guaranteed to make that critical leap from merely good to truly great and to reap all of the fantastic personal, professional, and financial rewards that go along with it!
-
-
Great message but poor delivery
- By sam on 08-13-17
By: Jeffrey J. Fox
-
The Upward Spiral
- Using Neuroscience to Reverse the Course of Depression, One Small Change at a Time
- By: Alex Korb PhD.
- Narrated by: David deVries
- Length: 5 hrs and 34 mins
- Unabridged
-
Overall
-
Performance
-
Story
Depression can feel like a downward spiral, pulling you down into a vortex of sadness, fatigue, and apathy. Based in the latest research in neuroscience, this audiobook offers dozens of little things you can do every day to rewire your brain and create an upward spiral towardsa happier, healthier life.
-
-
Over 20 years depressed
- By Holly Cechvala on 11-06-17
By: Alex Korb PhD.
-
Objections
- The Ultimate Guide for Mastering the Art and Science of Getting past No
- By: Jeb Blount, Mark Hunter - foreword by
- Narrated by: Jeb Blount
- Length: 5 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Every salesperson must endure many NOs in order to get to YES. Objections don't care or consider: who you are, what you sell, how you sell, or if you are new to sales or a veteran. For as long as salespeople have been asking buyers to make commitments, buyers have been throwing out objections. And, for as long as buyers have been saying no, salespeople have yearned for the secrets to getting past those NOs. Objections is a comprehensive and contemporary guide that engages your heart and mind.
-
-
A Chapter In Fanatical Prospecting
- By Amazon Customer on 05-22-20
By: Jeb Blount, and others
Publisher's Summary
Start with No offers a contrarian, counterintuitive system for negotiating any kind of deal in any kind of situation - the purchase of a new house, a multimillion-dollar business deal, or where to take the kids for dinner.
Think a win-win solution is the best way to make the deal? Think again.
For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal.
Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions. It teaches you how to ignore the siren call of the final result, which you can’t really control, and how to focus instead on the activities and behavior that you can and must control in order to successfully negotiate with the pros.
The best negotiators:
- Aren’t interested in "yes" - they prefer "no"
- Never, ever rush to close, but always let the other side feel comfortable and secure
- Are never needy; they take advantage of the other party’s neediness
- Create a "blank slate" to ensure they ask questions and listen to the answers, to make sure they have no assumptions and expectations
- Always have a mission and purpose that guides their decisions
- Don’t send so much as an email without an agenda for what they want to accomplish
- Know the four "budgets" for themselves and for the other side: time, energy, money, and emotion
- Never waste time with people who don’t really make the decision
Start with No is full of dozens of business as well as personal stories illustrating each point of the system. It will change your life as a negotiator. If you put to good use the principles and practices revealed here, you will become an immeasurably better negotiator.
Critic Reviews
"Jim Camp offers easy-to-apply strategies to help make you a more effective negotiator. You’ll learn techniques that you can use immediately to improve your negotiating skills by reading this book." (Joe Mansueto, chairman, Morningstar Mutual Funds)
"This book is an amazing read and right on target." (John Kispert, chief financial officer, KLA-Tencor corporation)
"Jim Camp’s negotiating system is a powerful set of disciplines and tools that helped our salespeople function in our customers’ world - which ultimately led to a better negotiating process with our customers. Start with No describes his approach in detail and is recommended reading for our entire staff." (Scott Sturm, vice president of sales, Entegris Corporation)
More from the same
What listeners say about Start with No
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Dennis Hettema
- 10-03-20
Thanks Chris Voss!
Chris Voss mentions this book in his “never split the difference” and when an author quotes another book I usually check it out. I’m very happy I did so in this case.
My wait of about 4 years for the audible version was worth it! Actually no. I was dumb enough to wait. I should’ve done the heavy lifting and read this book right after Voss’s book.
The structure is solid, the narration great and the help in applying the lessons learned exemplary. If you care about becoming a better negotiator, don’t say no to this book.
20 people found this helpful
-
Overall
-
Performance
-
Story
- Nathaniel L Maclaughlan
- 02-04-21
ABSOLUTE must have for any expert communicator
I went beyond to master and cheat sheet and know like the back of my hand Never Split The Difference by Chris Voss and OMG did it have an impact on me. Then I heard him mention Getting to Yes and that was great (if you want to collaborate with good people) but then Chris mentioned Start With No and the second I started to listen I was hooked. This is an INCREDIBLE book to give skill to those that are dealing with tigers or sharks. These skills MUST be known to anyone who wants to protect those that aim to abuse with communication tactics or for those that want to defend against such effort. Start with NO is not just communication tact. You will also learn the value of preperation, Mission and Purpose, The Columbo Effect and beyond. Blank slating to say the least totally took away my bad habit of "assuming" I know anything as related to Voss and his BLACK SWAN which is amazing blank slating gave me even more power. This is a MUST READ and LISTEN book. I have the physical copy as well as my master cheat sheet.
9 people found this helpful
-
Overall
-
Performance
-
Story
- J. K. Spain
- 10-24-20
Heard better
Sounded more like a sales pitch on his negotiation strategy. Can not say it really changed a lot for me. A much better negotiation book is “never split the difference”.
7 people found this helpful
-
Overall
-
Performance
-
Story
- Amazon Customer
- 10-18-20
Jim Camp's Voice is Much Better
This guy sounds like he's depressed. There's a version with Jim Camp's voice. It's better.
6 people found this helpful
-
Overall
-
Performance
-
Story
- Dave
- 06-16-21
Negotiate like a pro
This book has a ton of value for the novice and the experienced negotiator. I enjoyed it thoroughly.
2 people found this helpful
-
Overall
-
Performance
-
Story
- A. Yoshida
- 07-08-21
Lots of Good Tips
The beginning of the book puts down the win-win technique. It's not a win-win situation when one side makes a low offer (compared to the true value of the item) and the other side happily accepts. Any negotiation book would tell you to do your research first whether for a salary negotiation or car purchase. There are many good tips, like presenting the offer to the adversary (since each side is trying to get the best deal at the expense of the other party) and telling the adversary that they can say no at any time (make them comfortable and so you don't appear desperate for this deal). Also, figure out the adversary's pain... how will this deal benefit them. Focus on the benefits that interest the adversary, not what you think are the best selling points of the deal.
1 person found this helpful
-
Overall
-
Performance
-
Story
- Anonymous User
- 05-15-21
Lessons
Has a few points in the book that you can use for the rest of your life.
1 person found this helpful
-
Overall
-
Performance
-
Story
- Hawkeye
- 04-15-21
This is a negotiator's Bible
This book had so much relevant content over any that I've read in the past! it's easy to read the principles are simple and the content and stories are extremely relevant! One of the few things that stood ouy for me were never be needy and always live in the world of the adversary and don't talk but ask questions! There's much more but I don't want to spoil it for the reader! In short pick up this book read it keep it and reread it!
1 person found this helpful
-
Overall
-
Performance
-
Story
- raziel r.
- 06-23-22
Amazing
love the whole book. wil be definitely using it and rereading it many times more
-
Overall
-
Performance
-
Story
- Russell Schindler
- 06-19-22
Listened to it twice
Completely agree with the premise of this book. it's made me a better negotiator and sales person.