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Publisher's Summary

Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts. 

Before you get into your next conflict, listen to Negotiating the Nonnegotiable. It is not just another book on conflict resolution but a crucial step-by-step guide to resolve life's most emotionally challenging conflicts - whether between spouses, a parent and child, a boss and an employee, or rival communities or nations. These conflicts can feel nonnegotiable because they threaten your identity and trigger what Shapiro calls the tribes effect - a divisive mind-set that pits you against the other side. Once you fall prey to this mind-set, even a trivial argument with a family member or colleague can mushroom into an emotional uproar. 

Shapiro offers a powerful way out, drawing on his pioneering research and global fieldwork in consulting for everyone from heads of state to business leaders, embattled marital couples to families in crisis. And he shares his insights from negotiating with three of the world's toughest negotiators: his three young sons. This is a must-listen to improve your professional and personal relationships. 

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2016 Daniel Shapiro (P)2016 Penguin Audio

Critic Reviews

"A masterpiece - clear, insightful, and practical.... Highly recommended!" (William Ury, co-author of Getting to Yes and author of Getting to Yes with Yourself)

"Quite simply, the best book I have ever read on negotiating in situations of extreme conflict." (Matthew Bishop, The Economist Group)

"Brilliant insights to the baffling conundrum of our age, intractable disputes of all kinds." (Daniel Goleman, author Emotional Intelligence)

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What listeners say about Negotiating the Nonnegotiable

Average Customer Ratings
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  • Overall
    5 out of 5 stars
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    5 out of 5 stars

Dan is a legend - you think his writing is good...

Dan, Is a star in the Harvard Program on Negotiations (PON). I just had a class with him this last week. He doesn't just teach, but also listens. He practices what he preaches, which is rare. I walked away from that course knowing I had learned something from everyone but I learned the most from Dan.

While, I am still perplexed by the ethical problem that he proposed as a final exercise - hell I am still thinking about it - maybe that was his lesson, maybe not - it doesn't really matter. He did something right if that is the only thing I walked away with.

I bought this today - will start it today but with him as both the author and narrator I am pretty darn confident that he will exceed expectations. Do note that Dan is a self trained magician - expect a surprise. Happy listening!

3 people found this helpful

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Too narrative for my taste

My review might be slightly unfair, since I had somewhat rigid expectations. But what I expected was something a lot more instructional, and this book is way too story-heavy. For example, a bunch of stories were told about the tribal experiment failing, but without pointing out what should have happened instead. Listening felt like an exercise in frustration. To be fair, there might yet be a section where this is specified, but even so, the build up is way too long.

1 person found this helpful

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What a game changer

To understand deeper human needs , this is a must-read book. I ordered a hard copy to read and work through second time. Thanks Daniel Shapiro 🙏🏼

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The subtitle should've been the title

It's all about conflict resolution. Very insightful and inspiring, lots of tools to deal with emotions. But most of the issues analyzed are about conflict resolution; not so much negotiation. When faced with negotiations that are emotionally charged, then this book will come in handy.
Also you're probably better off buying the book rather than the audiobook, there's just too many bullet points to keep track of while listening.

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great concept but very hard to get through

new definitions of old terms and then scattered explanation made this very hard to follow and complete

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Everyday wisdom in 1 book

This book should be a requirement for every politician serving in office, especially the president! Thank you Daniel for your wisdom. I'm already applying the therapy to my own life and relationship w my spouse to be, or not to be.

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PDF checklist access

How do I access the PDF checklist? I can't find it on Google search. What is the best approach.

5 people found this helpful

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sure to be really useful

this book read really well and kept me interested entirely. however because there's so much useful information I may need to also buy the physical copy of the book to review the concepts.

3 people found this helpful