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Publisher's Summary

Everyone knows that it is the give-and-take of negotiation that enables decisions to be made, problems to be solved, needs to be satisfied - in our professional as well as our personal lives. But where does that leave you when you confront someone who has no intention of negotiating fairly or in good faith? How can you find common ground when your opponent - an angry boss, an unreasonable client, a deceitful colleague, an insecure business partner, a stubborn spouse - refuses to give an inch? How, in short, can you get to "yes" when someone else says "no"?

In Getting Past No, Dr. Ury offers his unique five-step system to dismantle stone walls, disarm tough bargainers, deflect attacks, and dodge dirty tricks. Dr. Ury's method of breakthrough negotiation depends not on scoring a win over your opponent - but on winning him over. Getting Past No offers specific techniques and proven strategies designed to identify the problem, develop practical proposals, and invent creative options that satisfy both sides' needs.

Whether you're dealing with an unruly teenager or an office bully, Dr. Ury's method will help you gain control in even the most difficult situations. More than getting mad or getting even, Getting Past No will get you results!

©1991 William Ury (P)1991 Bantam Audio Publishing, Bantam Doubleday Dell Audio Publishing, A Division of Random House, Inc.

What members say

Average Customer Ratings

Overall

  • 4.5 out of 5 stars
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    345
  • 4 Stars
    204
  • 3 Stars
    87
  • 2 Stars
    24
  • 1 Stars
    11

Performance

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  • 4 Stars
    136
  • 3 Stars
    67
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Story

  • 4.5 out of 5 stars
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  • 4 Stars
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Sort by:
  • Overall
    4 out of 5 stars
  • Joshua
  • Los Angeles, CA, USA
  • 09-04-03

Good as quick read, otherwise Getting to Yes

Getting Past No contains many of the techniques and ideas that are fully developed in the original "Getting to Yes." If you are looking for a quick read, this is good - otherwise, I would go for the "full" version.

13 of 14 people found this review helpful

  • Overall
    5 out of 5 stars

Lots of good ideas

I needed a quick 'tutorial' before answering a difficult person that I am currently negotiating with. This was great. In 2 short hours, I had a pocketful of ideas which I used (and they worked!). It was very helpful to me. If the only available versions had been the longer ones (6 hours) , I probably would not have listened to anything, and not gained this valuable information.

15 of 17 people found this review helpful

  • Overall
    5 out of 5 stars
  • Tom
  • Harrison Twp., MI, USA
  • 02-03-04

The Bomb!

This Book is very good! I also bought "Getting to Yes" and this blew it away. A must listen.

8 of 9 people found this review helpful

  • Overall
    5 out of 5 stars

Getting Past No

As a Mediator, this book is a must read on negoiation tips to help resolve conflicts with differing personalties, conflicts and finding win win.

1 of 1 people found this review helpful

  • Overall
    3 out of 5 stars
  • Performance
    3 out of 5 stars
  • Story
    2 out of 5 stars

Ok book

The book is Ok for a 2 hours listen, but I have read/listened to much better books. It starts very slow also yet gradually catches up.

2 of 3 people found this review helpful

  • Overall
    4 out of 5 stars
  • Performance
    3 out of 5 stars
  • Story
    4 out of 5 stars

It's ok

Not a long book, which is good. Lots of practical advice, but somewhat simplistic. Perhaps negotiations are that simple? I was expecting something different. Felt a little like a sales pitch guide.

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    4 out of 5 stars

Mastering Emotions in Tense Conflicts/Negotiations

This audiobook is 2 hours. The value you get: insights, skills (even entertainment) per minute spent is high.

In my view, the value of this book lies in getting tools and tactics for dealing with emotions in tense negotiations/difficult conversations. Many of us with an interest in interpersonal skills, have a good rational understanding of what to do and what not to do in order to be successful. The difficulty lies in managing emotions in the moment. We all have less functional ways of doing that, however, no matter what, when we lose our objectivity, we lose. This is a topic that is less often covered than the basic do's and don'ts of negotiations, but is beautifully covered here.

It's really about applying a mindfulness approach, instead of a 'mindless', where emotions take over. Step back. Go to the balcony. Observe yourself, detach yourself and stay in the 'pain' and emotional turmoil that the situation creates. Create space in time and space to get perspective. Name the game. Name the tactics. Name the emotions. Neutrally, objectively see underlying motives and interests, collaboratively satisfying those for both parties in a problem-solving approach.

Get it, enjoy, and you'll be better equipped for 'difficult conversations' with your colleagues, customer services, kids and spouses.

Great books to listen before or after this one are:
- The Art of Conflict Management, Great Courses
- The Psychology of Performance (you can apply that to negotiation and conflict resolution skills, highly applicable)
- The Science of Mindfulness

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars

15 words

everyone should listen or read this book at least twice. who came up with fifteen.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Very realistic

Very nice performance
Very nice book with very realistic examples, summary and recaps.
Strongly recommend for anyone who is dealing with tough boss or colleagues.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • CASEY
  • VALPARAISO, IN USA
  • 12-13-17

I Recommend for business and life!

Very good book that has some terrific suggestions. I believe that everyone can pull something positive out of this book that you can incorporate into your life, that and have great results!