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  • Why Won't You Apologize?

  • Healing Big Betrayals and Everyday Hurts
  • By: Harriet Lerner PhD
  • Narrated by: Cassandra Campbell
  • Length: 4 hrs and 36 mins
  • 4.6 out of 5 stars (1,611 ratings)

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Why Won't You Apologize?

By: Harriet Lerner PhD
Narrated by: Cassandra Campbell
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Publisher's summary

Renowned psychologist and best-selling author of The Dance of Anger sheds new light on the two most important words in the English language - I'm sorry - and offers a unique perspective on the challenge of healing broken connections and restoring trust.

Dr. Harriet Lerner has been studying apologies - and why some people won't give them - for more than two decades. Now she offers compelling stories and solid theory that bring home how much the simple apology matters and what is required for healing when the hurt we've inflicted (or received) is far from simple. Listeners will learn how to craft a deeply meaningful "I'm sorry" and avoid apologies that only deepen the original injury.

Why Won't You Apologize? also addresses the compelling needs of the injured party - the one who has been hurt by someone who won't apologize, tell the truth, or feel remorse. Lerner explains what drives both the non-apologizer and the over-apologizer, as well as why the people who do the worst things are the least able to own up. She helps the injured person resist pressure to forgive too easily and challenges the popular notion that forgiveness is the only path to peace of mind. With her trademark humor and wit, Lerner offers a joyful and sanity-saving guide to setting things right.

©2017 Harriet Lerner. All rights reserved. (P)2017 Simon & Schuster

Featured Article: An Apology—A Perfect Tool of Life


At one or many points in our lives we will owe someone an apology, and someone will owe us one as well. Many will get it right, by simply and sincerely saying "I’m sorry." They might even add, "What can I do to make this right?" Unfortunately, some will try but render their apology null and void by saying, "I'm sorry, but..." In an earnest apology, there is no "but." Much has been written on the subject from psychologists to humorists to trusted gatekeepers of etiquette whose engaging listens will guide you to the right apology.

What listeners say about Why Won't You Apologize?

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Great Listen

The reader was very clear, and good sound quality. Well orated, examples are helpful. This book sheds light on a challenging concept.

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Great read for all

The inability to apologize effectively can be more damaging than the original error. This book details what a good apology sounds like, take full responsibility, none of that “I’m sorry you feel I should have done better” which puts them blame on the injured party for being too needy, or the “I could have done more” which makes the person who erred feel better about themselves while not making things better at all because in any situation anyone could do more.The party who caused the harm does not get to demand that the injured party “get over it” immediately now that they have been so magnanimous. The truth is some hurts can’t be fixed and the one to apologize needs to accept that the injured party may no longer feel the same about person or the relationship. It’s possible that the last injury might just be the one that finally makes one feel the relationship is not worth maintaining, and decide to go on with their lives without it.
We’ve all been on both sides of this and I think it’s helpful to realize our words and actions have consequences, and demanding we be forgiven is not part of an effective apology. That said, a sincere apology can be extremely healing and can make relationships stronger. Obviously we have all made mistakes, a true apology is just the right thing to do regardless of whether or not the other person decides to forgive.

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very insightful

All the things I didn't know I needed to hear. Some were what I expected, others were harder to accept. Apologizing is a big part of growing and nurturing relationships. This book helps break down how to do it with meaning and selflessness.

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What an excellent book!

I enjoyed the book. It was a walk down memory lane, a chance to go over past hurts and apologies I have given and received. The stories were relatable, and helped to drive the point home. The narrators voice was perfectly paced and clear. I have learned how to give better apologies and im happy to have found this book.

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Healing and Hope through a Healthy Apology

I decided to get this book on Audible after listening to a podcast from Brene Brown who was interviewing Harriet Lerner about the importance of not only making an apology, but the pitfalls and ways we can do them wrongly and how they can be harmful.

I ended up listening to the entire book in one day because I just kept wanting to know more. I have experienced lots of childhood shame and trauma and if struggled with making apologies and forgiving others who have wronged and harmed me my most of my life. I continued in that same thinking that there was something wrong with me and trying to work hard atsaying I was sorry even though it led me to feel like there was something wrong with me.

This book was insightful, challenging, validating and motivating. There are lots of practical ways to correct wrong apologies, understand how shame prevents healthy apologies, the challenges of self-deception and how to work towards good and healthy apologies.

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So good! May help save the world! 💗🌈🌈💡🌟

Started thinking why should I have to read a book to learn how wrong I am apparently all the time? Basically only started this book to help my friend get through a divorce but as it progressed I realized there is a start towards deeper understanding of relationships of truly striving to understand one another. Acknowledging one another with true compassion and understand and always striving to connect so we can always glow brighter because one another, once in a while we all fuck up but true test is how quick can you can back to alignment when you do to come back to even a stronger love 💗 after this review and again beautiful words of wisdom book 👌👍👍 I’m going back to Chapter 1 and start over to appreciate and grasp further 🙏🤙

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Everyone needs to read this, you won’t be disappointed

This book will give you opportunities to think about relatable situations and walks you through a good apology. This will open your eyes to how an apology should be, both for you to give and receive.

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Healing & Eye Opening

An incredible read that is so helpful when trying to understand apologies you’ll never receive from people that hurt you, and so much more.

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I'm sorry

Several years ago I read two or three of Ms. Lerner's books. I moved away from self-help over time and I didn't give Ms. Lerner a thought since then. I know now that I have sincerely missed her wise words!

I am 62 retired, married woman in the Mid West. I really have a pretty small life. I go to knitting, and do a lot of genealogy while listening to Audible. I really don't have the need to apologize for much anymore. Or so I thought.

There is wisdom in this book. Not only wisdom on how to apologize right the first time when it really does matter. But how to live with the apology when you are still emotionally involved. Tough stuff. But words worth listening to.

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Very healing

This book was very healing for me. It opened me up to receive apologies without judging or controlling the apology. The explanations and examples on how to give an apology are very clear. I definitely have new skills for apologizing and will be open to receiving apologies in difficult situations.

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3 people found this helpful