An Apology: A Perfect Tool of Life

An Apology: A Perfect Tool of Life

At one or many points in our lives we will owe someone an apology, and someone will owe us one as well. Many will get it right, by simply and sincerely saying “I’m sorry.” They might even add, “What can I do to make this right?” Unfortunately, some will try but render their apology null and void by saying, "I'm sorry, but..." In an earnest apology, there is no “but.”

The words “I’m sorry,” according to The Emily Post Institute, are powerful enough to be The Institute points out that apologies should be made and accepted gracefully. Yet, those two words continue to prove themselves difficult. Consider that even celebrities armed with a team of public relations professionals, whose job it is to sometimes craft a well-meaning apology, often don’t get it right. So, what about us who look in the mirror and see the only team we have? What are we to do?

First, begin with this list. Much has been written on the subject from psychologists to humorists to trusted gatekeepers of etiquette whose engaging listens will guide you to the right apology.