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Publisher's Summary

Gain the tools you need to provide excellent customer service. You will find within easy-to-understand and simple-to-apply techniques for improving your customer's experience.

©2018 Gavin Llambes (P)2018 Gavin Llambes

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  • G. Milligan
  • 08-15-18

Spot on!

This is a great summary of how to deliver excellent customer service. I would recommend to anyone in this industry.