Be Amazing or Go Home

Seven Customer Service Habits That Create Confidence with Everyone

De: Shep Hyken

Narrado por: Timothy Andrés Pabon

Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own.

In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including:

• Showing up ready to amazing
• Being proactive
• Craving feedback
• Taking responsibility
• Embracing authenticity
• Focusing on excellence
• Turning misery into magic

Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

©2017 Shep Hyken (P)2018 Brilliance Publishing, Inc., all rights reserved.

loves the book

it's realy inspirational on how and why I need to choose to be better and be amazing in businesses!

Another great book by Shep

This is the third book by Shep Hyken that I've read and I've loved them all. Shep writes in a clear, conversational tone and the narrator is very good. This book should be required reading to any of your team that deals with the public... actually to everyone, as we deal with each other internally as well.

Applicable anywhere in life

Great book that not only applies to the work place but your personal life as well.

Common sense stuff

This is a very good read and I will bring it to my team. In this strange time the message will help you to understand people better. I will take this to my team as we are all e-mail support for a major software company.

Be Amazing or GO Home

Excellent book. narration was great and the book flowed from one point to the next with fantastic lists and commentary. This book is for everyone not just those that work in an office.