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The Fred Factor Audiobook

The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary

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Publisher's Summary

In his powerful book The Fred Factor, motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile while handling the mail, and sometimes watching over the houses, of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves.

We've all encountered people like Fred in our lives. In The Fred Factor, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary into the extraordinary. Through stories about Fred and others like him, Sanborn reveals four basic "how to" principles that will help us bring fresh energy and creativity to our life and work: how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without spending a penny, and how to constantly reinvent yourself.

By following these principles, and by learning from and teaching other "Freds", you too can excel in your career and make your life extraordinary. As Mark Sanborn makes clear, each of us has the potential be a Fred. The Fred Factor shows you how.

©2004 Mark Sanborn; (P)2006 Random House, Inc.

What Members Say

Average Customer Rating

4.2 (354 )
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4.4 (252 )
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Performance
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  •  
    Donald Waukesha, WI, USA 06-10-07
    Donald Waukesha, WI, USA 06-10-07
    HELPFUL VOTES
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    "What we all should strive for"

    The Fred Factor is on my must read list. This book provides insightful knowledge of customer service based on the simple Fred character. The story is basic but the thought that centers on each of the key points of the book are extremely deep. I enjoyed listening to this book and would highly recommend it to anyone who has to help motivating teams to “take care of the customer”.

    3 of 3 people found this review helpful
  •  
    Alison BirchgroveAustralia 04-15-09
    Alison BirchgroveAustralia 04-15-09
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    "Pure genius"

    This book was so uplifting and filled with fantastic wisdom about reconnecting with your own values. The main premise was remaining true to the things that are important to you, despite the conditions you are sometimes faced with - like coming into contact with challenging customers, beauracracy within your organisation, restrictive policies and procedures, and team mates who don't want to play team. If a postal worker can inspire people and deliver them amazing, personalised and touching service, I'm pretty sure I can too.

    2 of 2 people found this review helpful
  •  
    Kala 09-14-17
    Kala 09-14-17 Member Since 2017
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    "Practical and applicable"

    It has actionable principles, keeps it simple and the story within the book is an easy listen

    0 of 0 people found this review helpful
  •  
    Antonio 09-07-17
    Antonio 09-07-17 Member Since 2016
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    "Excellent"

    Very inspiring it has given me a new perspective in life Great book Great story

    0 of 0 people found this review helpful
  •  
    Malia 08-08-17
    Malia 08-08-17 Member Since 2016
    HELPFUL VOTES
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    "Easy listen for a commute."
    Would you listen to The Fred Factor again? Why?

    It was a good story. I liked the narrator.


    What did you like best about this story?

    The concept was fantastic.


    Which character – as performed by Mark Sanborn – was your favorite?

    The original Fred.


    0 of 0 people found this review helpful
  •  
    Tim Spurlock 07-21-17 Member Since 2016
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    "The Fred Factor"

    This is a simple message that should be heeded by all. A great study for an organization or a team within the organization. Enjoy it. I did

    0 of 0 people found this review helpful
  •  
    Vizion Computer Repair Company 07-03-17 Member Since 2017
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    5
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    "short but enjoyable especially as a business owner"

    this was a quick listen but very valuable and enjoyable. I will be sharing and advising it to others!

    0 of 0 people found this review helpful
  •  
    06-13-17
    06-13-17
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    "I'll be watching for Fred's everywhere."

    I love the story the narrator was easy to listen to. and the audible was a great application to use I had no issues with the book that I've downloaded no issues with the sound quality

    0 of 0 people found this review helpful
  •  
    Fred Schmidt 05-31-17 Member Since 2014
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    "the world needs more Fred's!!"

    This book looks at how anyone can make a difference in their world. The example of Fred the post man is an inspiration to all of us.

    0 of 0 people found this review helpful
  •  
    Heribert Eisinger 04-12-17 Member Since 2017
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    "good motivational material"
    What made the experience of listening to The Fred Factor the most enjoyable?

    Honest and inspiring story to be a better person.


    What was one of the most memorable moments of The Fred Factor?

    All moments are good - I left inspired to be kinder to the people around me.


    Which character – as performed by Mark Sanborn – was your favorite?

    Fred


    0 of 0 people found this review helpful

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