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Publisher's Summary

Over 5 million copies sold! Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.

A powerful parable that will help you see your life and work in a new way.

It's a rainy day in Seattle, and on the third floor of First Guarantee Financial, people have stopped believing they can make a difference. To new manager Mary Jane Ramirez, the challenge of bringing life back to her unenthusiastic and unmotivated team seems impossible, until she discovers an incredibly successful workplace down the street where the employees are so alive and passionate that people stop just to watch them work!

FISH! is the remarkable story of what happens when Mary Jane seeks the help of these unlikely business "experts" and learns their secret: Four simple practices that, when applied daily, help anyone to be more energized, effective, and fulfilled.

Filled with inspiration and timeless wisdom that will resonate with anyone in any field or career level, it's easy to see why FISH! is one of the most popular business parables of all time. People in organizations around the world use its practical lessons to improve customer service, build trust and teamwork, bolster leadership, and increase employee satisfaction. They also use the lessons to strengthen personal relationships, fulfill lifelong dreams, and realize their ambitions.

FISH! will help you discover the amazing power that is already inside you to make a positive difference-wherever you are in life.

Based on a best-selling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

©2014 Stephen C. Lundin (P)2014 Hachette

What listeners say about Fish!

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loved it

We will implement this in our business. Great simple outline. Very direct but entertaining. Well written.

4 people found this helpful

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GREAT PERSPECTIVE

So many of us forget the level of control we have over our attitude and how that in turn impacts how we are perceived and how we ourselves perceive others, which in turn greatly impacts our overall happiness.

3 people found this helpful

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So glad I listened to this!

A mentor suggested the book. I wanted to finish it quickly and with my hectic life, I really didn't have time to read...but I could listen. I remembered that Amazon had suggested this app to me before because I am an avid Amazon buyer. I am glad I chose this for my first "read". The narrator had a great voice. I liked how she made her voice deeper to indicate men or others voices. The storyline reminded me of my own work environment and how my current leadership turned our department around. In less than 3 years we went from "ugh them" to "awww them". We have what we call Laughter Hour. When we don't have it, the other departments around us ask us what's going on. We have seen tremendous revenue growth. And as I said, I see a lot of the concepts from this recording in our team. I will certainly recommend that we all listen to this to look for areas to grow more. Thanks Audible for teaching us how to Fish!

3 people found this helpful

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Interactively Enjoyable

Reading a book is one thing but, listening to this book was amazing. Helps to bring the characters to life and enjoy a great read while being able to multitask.

3 people found this helpful

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Amazing!

I was honestly shocked by this book. I thought that I would dread having someone read me a book, but I loved it! I was expecting a monotoned reader, but I received an engaged reader who had many different tones. Along with multiple readers. I read the first 20 pages of the book and i got 10 times more out of her reading it to me than reading it myself.

5 people found this helpful

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Beast mode

A book that I needed as a team leader. If the atmosphere and culture is good/fun The team will work harder for the team and company. If not it will be treated as just another job where workers will want to do their jobs and go home. But it all starts with leadership. A really fun and interesting concept used to this book.

From the 1.3 to PhD
The comeback kid.

1 person found this helpful

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fantastic

so grateful for this book. I already have some of these practices into play in my own life but I am grateful for a different look at them

1 person found this helpful

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fun book about bringing fun to the work place

Fun book about bringing fun to the work place. I'll definitely be bringing some of these practices to the team.

1 person found this helpful

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Makes me want to visit the fish market

Any book that would make you want to go visit a fish market has definitely got something crucial in it.

I found myself both nodding my head in agreement and resonance.

Have to admit it also brought some watery eyes.

Looking forward to applying these ideas in multiple workplaces

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Smoke and mirros

Did not find any piece of useful information here. There are books that cover more ground about turnarounds in one chapter that this entire book.