QBQ! The Question Behind the Question

Practicing Personal Accountability at Work and in Life

By: John G. Miller

Narrated by: John G. Miller

Length: 1 hr and 42 mins

Publisher's summary

The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization or individual can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.

John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question, Miller explains how negative, inappropriate questions like "why do we have to go through all this change?" and "who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions, QBQs, such as "what can I do to contribute?" or "how can I help solve the problem?" our lives and our organizations are transformed.

This remarkable and timely audiobook gives a practical method for putting personal accountability into daily action, with astonishing results: Problems are solved, internal barriers come down, service improves, teamwork grows, and people adapt to change more quickly. It is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, complaining, and procrastination.

©2004 QBQ, Inc. (P)2004 Penguin Audio

A must read for anyone in the workforce.

Great book! Should be required reading for all employees and people entering the work force

Great book, great reader, keeps you focused

I really appreciated this book. Great content, easy to listen to. Great examples. I've listened to it twice and will do it again. It's not long so the ideas come across easily.

Refreshing and easy listen

My husband for several years told me I needed to read or listen to this book. I loved the practical principles and the relatable stories.
As a business owner, I think this book is a must in all my employee training.
I loved that it was not overly redundant and that it empowers you.

Life Changing.

I cannot wait to listen to the book again. It also felt really good to know that I practice some of the concepts from this book already. Personal accountability makes all the difference in every situation. Although the book focuses on organizations, the concepts can be applied to our personal lives in major ways!

QBQ Opens ones eyes to truly understanding......

What it means to take personal accountablity. This is a fun quick listen, however it offers loads of awesome true information that youve heard your whole life. i highly recommend giving QBQ The Question behind the question.

👍🏾👍🏾👍🏾👊🏾

Very awesome. Learned a lot of practical tips that will help me to grow in many facets.

So Simple

Such a great listen and full of wisdom. Dig the presentation and information. Applying this will be a challenge, but without it, I can only expect the same ol' lame expectation.

Life Changing

The most impactful book I’ve read. QBQ! changed the way I live, speak, and parent. Highly recommended.

Amazing

This book is definitely one of the most life changing things I have read. I have applied just a small portion of this since I am still a work in progress and have already reaped the benefits. I am so glad I was introduced to this by my operations team. definite a must read for any one including those in the service industry.

Simple concept easy explanation

Great simple book that clarifies several easy theories 5 stars. I really enjoyed it. Quick read