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Fierce Conversations

Achieving Success at Work & in Life, One Conversation at a Time
Narrated by: Susan Craig Scott
Length: 13 hrs and 33 mins
4.5 out of 5 stars (392 ratings)

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Publisher's Summary

Susan Scott reads her newly revised and updated New York Times and Wall Street Journal best seller about achieving success one conversation at a time.

As the master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that you must transform everyday conversations in effective ways to get your message across. In this guide Susan teaches you how to:

  • Overcome barriers to meaningful communication
  • Expand and enrich relationships with colleagues, friends, and family
  • Increase clarity and improve understanding
  • Handle strong emotions - on both sides of the table
  • Connect with colleagues, customers, and family at a deep level

By mastering the Seven Principles of Fierce Conversations, you will begin to change your life - one conversation at a time.

©2004 Susan Craig Scott (P)2017 Simon & Schuster Audio

What members say

Average Customer Ratings

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Well written from a great person

Well narrated and the writer was very detailed and specific in her points. It was nice to hear a very informative and passionate piece.

5 of 5 people found this review helpful

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loved it

I enjoyed this book a lot. there's some life-changing information here. Be bold in your conversations and direct with people. I didn't enjoy the author's voice at first but got used to it very quickly. The end of the book drags a little bit but the information is just fantastic.

4 of 4 people found this review helpful

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Unfortunately Slow and very long

I was able to listen to this on 1.95x speed... the tone of voice was also draggy sounding and not welcoming or friendly. which might if been intentional? I wanted to get so much out of this book so I kept going to the end. Didnt throw the baby out with the bath water. There are some great points she makes. Everything might if been better if it was more condensed. will probably go back and listen to "The Chapter 4" again at some point.

2 of 2 people found this review helpful

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Game Changer

I have used the strategies in this book in my conversations at work, and the benefit was immediate. Given my tendency to be "nice," my message often gets diluted, so the tactics in this book have been a game changer for me.

1 of 1 people found this review helpful

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    3 out of 5 stars
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Good and Useful Information, and Boring

This book has excellent ideas and useful information. The material is thought-provoking and helpful. However, the message could have been conveyed in half the time. Over-the-top on verbosity and useless rambling. Susan seems likeable and someone with whom I might enjoy having a conversation. I would suggest saving the stories for an autobiography.

1 of 1 people found this review helpful

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Life changer

This is a book that will transform your way of thinking for the better! Door will open once you apply these steps in your day to day life. Thank you.

1 of 1 people found this review helpful

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  • Tim
  • Rockford, MI, United States
  • 06-24-17

Insightful and thought provoking book

I found this book to be a great source of thought provoking ideas, actions and insights. I like the beachball concept - it has helped me become more thoughtful in dealing with people who operate very specifically in certain functions. They often have a very specific and focused view. Understanding that view can really enhance the dialog possible with them.

Overall just taking a new perspective on conversations as described here has been extremely helpful in improving my overall relationships in every aspect of my life.

1 of 1 people found this review helpful

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this is a self help book. don't let that stop you

Was invited to read this by my boss. I have a great boss. amazing book!

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very boring

struggled to finish it. small amounts of info. for the most part it was very boring. her voice became annoying as well.

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Life changing

This book, and all of Susan Scott’s advice are life changing. She is an incredibly wise woman! Loved that she personally narrated her book. I can’t wait to start changing the future one conversation at a time!