Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time (originally published in 2002, and revised in 2017) is a self-help guide about the importance of frank, empathetic communication. Author Susan Scott believes that, too often, personal and professional conversations are unproductive, or even counter-productive.
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(Disclaimer: This is NOT the original book. If you’re looking for the original book, it is available from Amazon and Audible.)