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Publisher's Summary

It's happened to the best of us. You have a job opening to fill. You interview a range of qualified candidates and hire the best of the bunch - or so you think. You soon realize that the person who seemed like a perfect fit during the interview doesn't have what it takes to do the job.

In Who, Geoff Smart and Randy Street, of the management consulting firm ghSmart, combine their experiences training thousands of managers and executives with the most revealing and comprehensive research ever on the subject of how to hire successfully, as well as advice and stories from more than 20 billionaires and 60 CEOs. The result is a simple, four-step method for hiring with confidence, designed for everyone from the CEO on down. Who shows you how to avoid the most common pitfalls of hiring, how to identify "A Players" - people who can perform their job better than 90 percent of the candidates in their field - and how to make sure the best candidate will be excited to join your organization.

Hiring is every bit as important an element of successful business as other key principles, such as leadership and strategy. Who should be required listening for anyone in a management position.

©2008 Geoff Smart; (P)2008 Tantor

What members say

Average Customer Ratings

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  • 4.4 out of 5.0
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  • Story

Great book but need PDF of Scorecard material

Great book and I plan to implement the methodology but this will be difficult without all the detail materials referred to in the book. Author should include a PDF with the critical materials discussed in the book.

8 of 8 people found this review helpful

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Excellent guidelines for hiring A players

If you're a hiring manager and use the traditional interview process (gut check), this is a great resource. The book provides a wealth of information and step-by-step instructions to source, screen, select, and sell top candidates. It's a short read (listen) and well worth the time.

2 of 2 people found this review helpful

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Top Three Business Book of All Time

I've experienced that having the right people is by far the most important factor to make a business successful. More important than having the best ideas, best strategy, most capital, etc. And THIS book is the best process to use to find and hire the best people. We will be thoroughly implementing this process at Hunter Rowe. My other best business books are Traction (by Gino Wickman) and Good to Great. My favorite business biography is "Titan: The John D Rockefeller Story".

1 of 1 people found this review helpful

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Great book, boring voice

The book offers simple but uncommon wisdom. In the past, I have made all the mistakes they list, and have improved my hiring thanks to this book.

1 of 1 people found this review helpful

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Excellent help for hiring

This is a goldmine of macro and micro helps in hiring people, the right people. I even think it would be good to read if you were looking for a job to become familiar with great interview questions.

1 of 1 people found this review helpful

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  • Sani
  • las vegas, NV, United States
  • 09-10-12

great tips

If you could sum up Who in three words, what would they be?

very informative and ground breaking.

What was one of the most memorable moments of Who?

the principals and techniques used

What about Patrick Lawlor’s performance did you like?

clear

Did you have an extreme reaction to this book? Did it make you laugh or cry?

made me think more about hiring

Any additional comments?

would recommend to anyone<br/>

1 of 1 people found this review helpful

  • Overall
  • Evan
  • odessa, FL, USA
  • 03-29-09

interesting technique

Very boring book to listen to. Interesting technique and nicely revealing case study. The entire book could and should be concluded in one concise paragraph, or a simple one page worksheet.

3 of 5 people found this review helpful

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Greg book

This gives the theory and practical tools for hiring. Best I’ve been exposed too~ worth the read.

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Listened to it five years ago and just re-listened

This is a great topic to cover so please keep coverage on this subject ⭐

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Method, no just example questions

“Who” lays out a comprehensive method for hiring. The highest regarded book on the subject of hiring based on my web research, I can see why. The example questions we want are there - everywhere in the book, but they are linked to a concrete method. The two critical questions are (1) cultural fit, attitude, character, and (2) skill set, whether they have the skills for the job. “Who” lays out a method to evaluate both critical components of hiring the right. Now, it’s time to listen to it again and take copious notes. Let the interviews begin!
My biz? Solo attorney, small growing law firm.