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Publisher's Summary

Great companies, large and small, rise or fall because of their talent: The more high performers on your team, the more successful your organization will be. Of course, that’s easier said than done. Research shows that only about 25% of all new hires turn out to be high performers. But companies that have used Brad Smart’s Topgrading system over the past two decades have boosted their hiring success rates dramatically - sometimes even to 90%.

Three huge problems account for the typical poor results in hiring: dishonesty (via deceptive résumés), incomplete information (via shallow interviews), and lack of verifiability (via biased references). Topgrading shows how to solve all three problems. Instead of hir­ing by your gut reactions to résumés and interviews, you can start using a scientifically honed process that compels candidates to be totally honest. Smart, one of the world’s foremost experts on hiring, has personally helped hundreds of companies double, triple, or even quadruple their hiring success rates. His clients have ranged from global giants to small businesses in every field imaginable. Hundreds of thousands of followers have applied the lessons and tools of the first two editions of Topgrading.

The Topgrading system makes hiring easier, faster, and more successful than any other process. And it works at every level, from the front lines to senior management. For the first time in seven years, Smart has fully revised and updated Topgrading with many new tools, techniques, and case studies.

Topgrading isn’t just about hiring and promoting - it’s also about developing talent. It enables leaders to reward their A Players, coach their Bs to become As, and weed out the Cs who are beyond improvement. Many great leaders know that Topgrading works. Find out how it can help your company gain a big competitive advantage.

©2012 Bradford D. Smart Ph.D. (P)2012 Gildan Media LLC

Critic Reviews

“Brad helped us develop the tools to pick A-player leaders at GE.” (Jack Welch)

What members say

Average Customer Ratings

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  • Timothy
  • Pleasant Hill, CA, United States
  • 06-18-15

Very self serving

top grading is an excellent idea and practice. the 20% 9f this book that focuses on the what and how of top grading was excellent and worth the read.

the 80% of the book that was extremely self serving, self complimentary, and ego stroking of the author made the book almost unbearable at times. I had to keep telling myself to focus on the positive educational parts and to keep going despite the hours and hours of the author's endless self promotion. Greatly disappointing.

3 of 3 people found this review helpful

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Obnoxious!

Sure top grading method is useful but this book is a 12 hour infomercial on his method. The guy sounds like a complete narcissist even claiming that the Europeans moving to America employed top grading when choosing who would go on the boat. He takes it too far it's a shame because the top grading method is good but the rest of the content in his book including terrible makes it hard to take him seriously.

2 of 2 people found this review helpful

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Self promotion and repetition overshadows

Would you try another book from Bradford D. Smart and/or Erik Synnestvedt?

No. If I was not required to read it, I would have returned it.

What could Bradford D. Smart have done to make this a more enjoyable book for you?

Reduce repetition and self promotion.

You didn’t love this book... but did it have any redeeming qualities?

It seems that the hiring process he developed has a lot of value but it was difficult to get through the book without choking on the repetition and sales pitch.

1 of 1 people found this review helpful

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Infomercial!

Is there anything you would change about this book?

This book has some hidden gems of knowledge for sure, but it is overly laden with blatant sales pitches for the Topgrading consulting program. The voice of the reader is annoyingly arrogant, as well. He sounds like an infomercial. I recommend buying the paper book, so you can skim to your pleasure...and be ready to pay for some online tools to actually implement the recommendations.

What could Bradford D. Smart have done to make this a more enjoyable book for you?

To make this book more enjoyable, Bradford Smart could have stepped off his high horse and spoken in a more relatable tone, providing information about what Topgrading is all about before touting the benefits of his program for hours.

What does Erik Synnestvedt bring to the story that you wouldn’t experience if you just read the book?

Nothing - just an annoying tone of voice.

If this book were a movie would you go see it?

NO!

3 of 4 people found this review helpful

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Just get “Who?” Instead.

2 hours of info made into 10. The author spends hours (1) trying to sell the concept, (2) saying it’s taking over the world (been here 30 years),, (3) selling his other products, and (4) reading “case studies” that only regurgitate names of companies without stories - and I mean whole hour chapters of this stuff.
Who? Is by this guy’s son and incorporates and discusses “topgrading” in its stated protocol. If you are a small to medium business owner, Who will do fine. There really are only 3 or 4 very small “needles in a haystack” of additional tips in this book to add to what you’ll learn from listening to “Who”.
If you’re the head HR person of a Fortune 500? You’ll probably have to listen to this mega advertisement book. I feel your pain.

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Very tough to follow as an audiobook

Good content, but lots of forms, visualizations, and figures made it though to follow and repetitive-feeling while listening. I eventually stopped listening and bought the print version. Wish I'd saved the Audible credit.

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A lot of useful information

Book flowed well and even after making its point it had good things to add and the end was worth the read unlike many books that run out of things to say. Yes, there is some repetition but repetition by design.

The only suggestion is that the author do an objective Topgrading of Lincoln's full career before making the purity statement. It would reinforce the message that you don't make judgement on a person's career until you have the full picture not just the headline conventional wisdom.
Small detail, overall great book and concept
Thanks

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A must listen if you want to Win.

It's a total of epiphany to read Brad's book. If you really want to have the most high functioning team, it is truly possible and reasonable once you read this book.
In the end, Like most genius ideas, it's way simpler than you think.

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Return On Interviewing - ROI of substantive A's

Common sense fuels a movement. Creating yet another use of Topgrading, our collaborative HR vendor community. The absence of grading-empowered HR software assures that no real investigation into human capital is every achieved. Our HR Tech Alliances community must embrace the real value of Return On Interviewing and the tools of this book.

0 of 1 people found this review helpful