We are currently making improvements to the Audible site. In an effort to enhance the accessibility experience for our customers, we have created a page to more easily navigate the new experience, available at the web address www.audible.com/access .
 >   > 
Scaling Up Excellence Audiobook

Scaling Up Excellence: Getting to More Without Settling for Less

Regular Price:$28.00
  • Membership Details:
    • First book free with 30-day trial
    • $14.95/month thereafter for your choice of 1 new book each month
    • Cancel easily anytime
    • Exchange books you don't like
    • All selected books are yours to keep, even if you cancel
  • - or -

Publisher's Summary

In Scaling Up Excellence, best-selling author Robert Sutton and Stanford colleague Huggy Rao tackle a challenge that determines every organization’s success: scaling up further, faster, and more effectively as a program or an organization creates a larger footprint. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever-better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries - including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare - Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between "Buddhism" versus "Catholicism" - whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people - rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back.

Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge. It is destined to become the standard bearer in the field.

©2014 Robert I. Sutton and Huggy Rao (P)2014 Random House Audio

What the Critics Say

"A great read that provides real, practical advice whether you're a team of 5 or 50,000. Sutton and Rao find just the right stories to show how almost any team can get bigger and better." (Laszlo Bock, senior vice president of People Operations, Google)

"Innovation at scale and speed is our goal. Robert Sutton and Huggy Rao show us how to do it more often and better, knowing that scale matters." (Beth Comstock, Senior Vice President and Chief Marketing Office, GE)

What Members Say

Average Customer Rating

4.3 (276 )
5 star
 (160)
4 star
 (66)
3 star
 (37)
2 star
 (8)
1 star
 (5)
Overall
4.3 (229 )
5 star
 (130)
4 star
 (59)
3 star
 (30)
2 star
 (7)
1 star
 (3)
Story
4.4 (231 )
5 star
 (135)
4 star
 (63)
3 star
 (23)
2 star
 (7)
1 star
 (3)
Performance
Sort by:
  •  
    Raphael F. Fontes São Paulo, Brazil 02-09-15
    Raphael F. Fontes São Paulo, Brazil 02-09-15 Member Since 2017
    HELPFUL VOTES
    2
    ratings
    REVIEWS
    27
    4
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    Performance
    Story
    "A must read for all high growth organizations."

    Invaluable insights, good mix of different industries, plenty of food for thought. Highly recommend for anyone trying to grow a business.

    2 of 2 people found this review helpful
  •  
    Otto Acuña Naranjo San Jose, Costa Rica 09-02-15
    Otto Acuña Naranjo San Jose, Costa Rica 09-02-15 Member Since 2017
    HELPFUL VOTES
    1
    ratings
    REVIEWS
    6
    2
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    Performance
    Story
    "A bit slow at the beginning but worth the wait"

    This is a fine audiobook. The first 3 chapters were a bit slow, but gets better and better as the chapters advance. Well narrated and interesting content.

    1 of 1 people found this review helpful
  •  
    Oren Molovinsky 03-16-15
    HELPFUL VOTES
    2
    ratings
    REVIEWS
    37
    28
    FOLLOWERS
    FOLLOWING
    0
    1
    Overall
    Performance
    Story
    "Definitely some good learnings for scaling up"

    I would suggest is for anybody who is involved in scaling up an organization or department. The only drug that are that the authors seem to rely only on stories and best practices that they have personally come into contact with as a result of their internal research at Stanford. It would have been nice for them to go out and find some other examples as well, but that leaves some room for a second book! Overall a worthwhile read.

    1 of 1 people found this review helpful
  •  
    Amazon Customer 07-11-17 Member Since 2015
    HELPFUL VOTES
    1
    ratings
    REVIEWS
    11
    6
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    Performance
    Story
    "Enjoyed it had some great ideas and stories"

    Very practical and insightful and the ideas are backed up. I recommend it if you are working on scaling.

    0 of 0 people found this review helpful
  •  
    Robert F. Papandrea Arlington, VA 03-13-17
    Robert F. Papandrea Arlington, VA 03-13-17
    ratings
    REVIEWS
    2
    2
    Overall
    Performance
    Story
    "perfect outline to clear results"

    loved the book. having been successful and less than successful with large scaling up efforts the points of the book all resonated with me. I wish I had read this a few years back, but instead I'll just have to apply it to my current scaling effort. the very obvious checklists / outline format made the book much easier to digest since so many good ideas were coming out. particularly appreciated the appropriate balance of story telling (vs. other business books which can over kill the topic).

    0 of 0 people found this review helpful
  •  
    Austin Haukinz Madison 12-30-16
    Austin Haukinz Madison 12-30-16 Member Since 2014
    HELPFUL VOTES
    11
    ratings
    REVIEWS
    41
    39
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    Performance
    Story
    "Great Listen"

    Packed to the brim with insight on anything and everything related to scaling an organization. A truely interesting and engaging read.

    0 of 0 people found this review helpful
  •  
    Paulina Vargovich 10-20-16 Member Since 2017
    ratings
    REVIEWS
    5
    4
    Overall
    Performance
    Story
    "Great concepts"

    Overall, this was a great read. It not only was easy to follow, it also backed each concept with detailed examples! These examples were very detailed and maintained a personal experience through learning. I recommend reading. It's around 10.5 hrs for audio book.

    0 of 0 people found this review helpful
  •  
    Charles ATLANTA, GA, United States 09-01-16
    Charles ATLANTA, GA, United States 09-01-16
    HELPFUL VOTES
    7
    ratings
    REVIEWS
    2
    2
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    Performance
    Story
    "Must read"

    If you own or manage a business, this book is a must read. I often cringe at business books written by an MBA with models dehumanizing the customer's experience of serving others. This book is the exact opposite. It helps us all remember the "must do's" required for any organization to thrive, and much more.

    0 of 0 people found this review helpful
  •  
    Julia 01-29-16
    Julia 01-29-16 Member Since 2014
    HELPFUL VOTES
    1
    ratings
    REVIEWS
    25
    8
    FOLLOWERS
    FOLLOWING
    0
    0
    Overall
    Performance
    Story
    "strive for greatness"

    a great reminder to not just talk about improvement, but to live for it each day.

    0 of 0 people found this review helpful
  •  
    adrian 08-28-15
    adrian 08-28-15 Member Since 2015
    ratings
    REVIEWS
    12
    3
    Overall
    Performance
    Story
    "Excellent assessment of many companies"

    This book explains through a series of real scenarios what is required to experience true transformation. It is not just nearly learning of tools and techniques but conquering the THINKING! Many organizations forget about accomplishing success is only done through people. The culture of a business is where the true effort needs to be placed.

    0 of 0 people found this review helpful

Report Inappropriate Content

If you find this review inappropriate and think it should be removed from our site, let us know. This report will be reviewed by Audible and we will take appropriate action.

Cancel

Thank you.

Your report has been received. It will be reviewed by Audible and we will take appropriate action.