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Publisher's Summary

When the landmark best-seller Flawless Consulting was first published more than three decades ago, it was quickly adopted as the "consultant's bible." With his legendary warmth and passion, Peter Block explained how to deal effectively with clients, peers, and others. The book continues to speak to people in a support function inside organizations as well as to external consultants.

This thoroughly revised and updated third edition of Peter Block's groundbreaking book explores the latest thinking on consultation. It includes new insights about how we can organize our consulting around discovering the strengths, positive examples, and gifts of the client organization or community. The book remains a practical and specific guide for anyone who needs to develop a capacity for deeper relatedness and partnership - which means it is for all who wish to make a real difference in the world.

This new edition covers the consulting challenges that have arisen from the way we routinely communicate electronically and live in the virtual world. Block suggests ways to overcome the distancing and isolating effects inherent in electronic connects. The book also includes practical guidance on how to ask better questions, gives suggestions for dealing with difficult clients, and contains expanded guidelines on more engaging forms of implementation.

Flawless Consulting includes two new examples, taken from health care and educational reform efforts, to show how consulting skills can be useful (and often transformative) in a broader context. These illustrative examples point the way for achieving changes for leadership in business, government, religion, human services, and more.Like the first two editions, Flawless Consulting affirms the notion that authentic behavior and personal relationships are the key to technical and business success. By demonstrating their ability to be truly authentic at each step in the process, consultants can aim toward creating workplaces that are more collaborative and ultimately more successful.

©2011 Peter Block (P)2012 Gildan Media Corp

Critic Reviews

"Surpasses the high standards of relevance, clarity, and wisdom characteristic of previous versions... Whether one's consulting experience spans five years or fifty, there is a great deal in this new edition to prompt us to reflect on our own practice and to discuss with colleagues." (Roger Harrison independent consultant and author of Consultant's Journey: A Dance of Work and Spirit and The Collected Papers of Roger Harrison)

What members say

Average Customer Ratings

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good book bad narrator

very nasally narrator is distracting and annoying. otherwise good book. it takes a tangent toward the end to get preachy about public education

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The narrator

Great content, but I can't get past the pedantic tone in the narrator's voice. Had to abandon this audio book in favor of the first edition.

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  • JR
  • 05-15-17

Great content made unlistenable.

I purchased this audiobook 4 years ago. Every few months I try to return to it thinking I can power through it. Unfortunately not. Without trying to be funny: the vocal inflection the narrator uses at the end of every sentence becomes the only thing you can hear.

Before purchase listen to the sample a couple of times. If it doesn't set your teeth on edge then you may be immune and will benefit from the content.

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Great lessons but flawed execution

The writer provides excellent guidance on building relationships and trust between consultants and clients. He doesn't sugar coat the realities of human behavior organizational politics and the use of power. Then provides clear methods on how to simply be authentic when interacting with anybody.

On the constructive note, the narrator was downright disappointing. His pacing and end of sentence inflections was extremely annoying. It took me a long time to overcome the style for me to focus on what was really good material. I think the audio production company really did the author a disservice for casting this narrator.

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Very difficult to listen to.

The information in this book is of some help but the narrator will put you to sleep!

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TORTURE

The narrator has a torturating voice ins unbereable, never finished it because of him dont get the audio version

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Don't let yourself get fooled by negative comments

Great book. Deep insights. Very actionable.
It's true the narrator seems to be running out of air at the end of each sentence but it is well read and very clear.

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Stupidly irritating narrator!

Informative material, but do yourself a favor and pick up the book. I'm an avid audible consumer and this guy's style of swallowing the last word of EVERY sentence is rediculous. It's menotinous and impossible to get past.

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Book is decent, narration is horrid

Any additional comments?

The narrator ends every sentence strangely. I'm not sure how to describe this inflection, but it's e v e r y s e n t e n c e. Drives me mad just listening to it. Sometimes I can't even concentrate because I get so stuck on the weird inflection.

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  • Sergei
  • Tallinn, Estonia
  • 01-26-17

First review on audible and to complain...

What could have made this a 4 or 5-star listening experience for you?

A different narrator!

What could Peter Block have done to make this a more enjoyable book for you?

Listen to the book before releasing it!

Would you be willing to try another one of Erik Synnestvedt’s performances?

NEVER!

What reaction did this book spark in you? Anger, sadness, disappointment?

Anger, i will never get to the end of the book as i can't get to an end of every sentence this guy pronounces.