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The Trusted Advisor
- 20th Anniversary Edition
- Narrated by: BJ Harrison
- Length: 10 hrs and 38 mins
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In a world of rapidly evolving technologies and business paradigms, your consulting business needs to radically adapt its techniques and models. Taking full measure of these changes, Alan Weiss, the "Rock Star of Consulting," will guide you through the process with a revised and completely updated sixth edition of his authoritative guide to consulting success.
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Publisher's summary
In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.
In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today's society and illustrate how to be effective communicators in a digital world. Using their model of "the trust equation" they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step - engage, listen, frame, envision, and commit - is richly described in distinct chapters.
This book is “a brilliant reminder for each of us to focus on the needs of those we are serving - clients, customers, colleagues" (Timothy A. Welsh, vice chair, Consumer and Business Banking, US Bancorp). The authors weave together anecdotes, experience, and examples of both their own and others' successes and mistakes to great effect. The Trusted Advisor is essential for anyone who must advise, negotiate, or manage complex relationships with others.
What listeners say about The Trusted Advisor
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall4 out of 5 stars
-
Performance4 out of 5 stars
-
Story4 out of 5 stars
- Ken Fridley
- 07-05-21
Where’s the PDF?
Great resource for advisors but needs to have the PDF of the various lists referenced in the narrative.
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5 people found this helpful
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Overall5 out of 5 stars
-
Performance4 out of 5 stars
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Story4 out of 5 stars
- Scott M. Kelley
- 03-19-23
PDF Reference
Great book, but it would be more valuable if there was a PDF reference with graphics and lists.
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1 person found this helpful
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Overall5 out of 5 stars
-
Performance5 out of 5 stars
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Story5 out of 5 stars
- FrankG
- 07-14-23
I couldn't stop listening!
What a great book. I loved every minute of it. It changed the way I think about and teach sales. Highly recommended!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
-
Story5 out of 5 stars
- Anonymous User
- 03-19-23
I have been in advising/selling for over 50 years and there is so much truth in this book.
I agree with most every word.
Think it is long winded but understand it is trying to cover a great deal of ground.
All “sales” people would benefit but particularly new starters should be reading listening to some content every day.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- MM
- 01-15-23
Great refresher on few basics
Highly recommended to hear once a year, on how to developer trust with the right intent.
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-
Story5 out of 5 stars 57
The second edition of The Consulting Bible remains the most comprehensive and practical guide to the consulting profession, from launch to high growth, from marketing to implementation. Legendary consultant, speaker, and best-selling author Alan Weiss shows you how to create an independent or boutique consulting practice and take it to seven-figure success.
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5 out of 5 stars
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good value based the description; lots of great guidelines & reminders
- By M. Jansen on 10-03-23
By: Alan Weiss
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The McKinsey Way
- By: Ethan M. Rasiel
- Narrated by: Michael Butler Murray
- Length: 4 hrs and 19 mins
- Unabridged
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Overall4.5 out of 5 stars 37
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Performance4.5 out of 5 stars 28
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Story4 out of 5 stars 27
When Fortune 100 corporations are stymied, it's the "McKinsey-ites" whom they call for help. Former McKinsey associate Ethan Rasiel lifts the veil to show you how the secretive McKinsey works its magic, and helps you emulate the firm's well-honed practices in problem solving, communication, and management. Both a behind-the-scenes look at one of the most admired and secretive companies in the business world and a toolkit of problem-solving techniques without peer, The McKinsey Way empowers every business decision maker to become a better strategic player in any organization.
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5 out of 5 stars
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A very easy listen of great knowledge.
- By NYCitiBuilder on 05-10-23
By: Ethan M. Rasiel
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Flawless Consulting
- A Guide to Getting Your Expertise Used, Third Edition
- By: Peter Block
- Narrated by: Erik Synnestvedt
- Length: 9 hrs and 21 mins
- Unabridged
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Overall3.5 out of 5 stars 530
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Performance3 out of 5 stars 449
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Story4 out of 5 stars 435
When the landmark best-seller Flawless Consulting was first published more than three decades ago, it was quickly adopted as the "consultant's bible." With his legendary warmth and passion, Peter Block explained how to deal effectively with clients, peers, and others. The book continues to speak to people in a support function inside organizations as well as to external consultants. This thoroughly revised and updated third edition of Peter Block's groundbreaking book explores the latest thinking on consultation.
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3 out of 5 stars
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Narrator's voice drives me NUTS
- By Maggie K on 10-10-13
By: Peter Block
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The Modern Trusted Advisor
- Best Practices for High Value Executive Consultation
- By: Nancy MacKay, Alan Weiss
- Narrated by: Xifeng Brooks
- Length: 3 hrs and 54 mins
- Unabridged
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Overall0 out of 5 stars 0
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Performance0 out of 5 stars 0
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Story0 out of 5 stars 0
The best and the brightest use advisors and experts. Whether in business, sports, entertainment, academia, or politics—expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help. This isn't a matter of "certificates" and "universities," it's a matter of specific skill and behavioral sets that create a trusting bond and reliance. Trusted advisors are beyond coaches—they are comprehensive resources and supporters.
By: Nancy MacKay, and others
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Value-Based Fees (3rd Edition)
- How to Charge What You're Worth and Get What You Charge
- By: Alan Weiss
- Narrated by: Alan Weiss
- Length: 7 hrs and 29 mins
- Unabridged
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Overall4.5 out of 5 stars 49
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Performance4.5 out of 5 stars 42
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Story4.5 out of 5 stars 42
In the newly revised third edition of Value-Based Fees: How to Charge What You're Worth and Get What You Charge, best-selling author, speaker, and renowned consultant Dr. Alan Weiss delivers a thoroughly updated guide to proposing, and receiving, consistently high fees that are based on the value you deliver to each client you serve. The author walks you through the many reasons that time-and-materials pricing models are outdated and inadequate and how to convert existing clients to your new value-based fee model.
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4 out of 5 stars
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A good read with some useful ideas but has its limitations
- By Michael S. Blake on 04-03-23
By: Alan Weiss
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Consulting Success
- The Proven Guide to Start, Run and Grow a Successful Consulting Business
- By: Michael Zipursky
- Narrated by: Derek Denton
- Length: 4 hrs and 49 mins
- Unabridged
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Overall4.5 out of 5 stars 78
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Performance4.5 out of 5 stars 55
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Story4.5 out of 5 stars 55
How can you take your skills and expertise and package it to become a successful consultant? There are proven time-tested principles, strategies, tactics, and best practices the most successful consultants use to start, run, and grow their consulting business. Consulting Success teaches you what they are.
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5 out of 5 stars
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A great comprehensive guide to consulting
- By NaseemAzim on 06-21-20
By: Michael Zipursky
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Humble Consulting: How to Provide Real Help Faster
- By: Edgar H. Schein
- Narrated by: Joe Bronzi
- Length: 5 hrs and 57 mins
- Unabridged
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Overall4.5 out of 5 stars 148
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Performance4.5 out of 5 stars 128
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Story4.5 out of 5 stars 128
This book reveals what it takes for consultants of all types, as well as organizational leaders, to be really helpful in dealing with the complex, systemic, constantly changing organizational problems of today. They need to rapidly create a relationship of trust and openness that enables clients, subordinates, and team members to reveal what is really on their minds and to jointly develop a sense of what is the problem and what kind of adaptive response could best deal with it.
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5 out of 5 stars
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"The learning process is never finished..."
- By C. Wilson on 08-30-18
By: Edgar H. Schein
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Start and Grow Your Own Consulting Business from Zero
- A Proven 7-Step Guide to Turn Your Expertise into Income, Win Clients Fast and Develop a Mindset for Success
- By: Matthew Robson
- Narrated by: Nick Gallagher
- Length: 4 hrs and 41 mins
- Unabridged
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Overall4.5 out of 5 stars 52
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Performance4.5 out of 5 stars 50
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Story4.5 out of 5 stars 50
Are you tired of living in the draining loop of work-eat-repeat? Do you want to leverage a new opportunity that can open the doors to more financial control and stability? Are you interested in making a legacy that can serve several generations to come? If you dream of living on your own terms, then you’ve come to the right place--you are about to discover how you can turn your expertise into a successful money-making model in just seven easy steps!
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5 out of 5 stars
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Robson nails it-Masterpiece of clarity
- By Howard S. Gilbert on 07-27-23
By: Matthew Robson
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The Advisor Playbook
- Regain Liberation and Order in Your Personal and Professional Life
- By: Duncan MacPherson, Chris Jeppesen
- Narrated by: Duncan MacPherson, Chris Jeppesen
- Length: 9 hrs and 32 mins
- Unabridged
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Overall4.5 out of 5 stars 106
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Performance4 out of 5 stars 84
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Story4.5 out of 5 stars 82
Practice management is often misunderstood. The Advisor Playbook will take the mystery away. Practice management is how you build an organized toolbox of all your processes - branding, marketing, service activities, core functions - and constantly tune and keep that toolbox efficient and effortless. It's a network of interrelated skills, processes and strategies that build value in a business while making it manageable, scalable, and ensuring the owner runs the business and not the other way around.
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5 out of 5 stars
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Great Book
- By JF on 08-06-18
By: Duncan MacPherson, and others
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Secret Tradecraft of Elite Advisors
- Covert Techniques for a Remarkable Practice
- By: David C. Baker
- Narrated by: David C. Baker
- Length: 3 hrs and 5 mins
- Unabridged
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Overall4.5 out of 5 stars 23
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Performance5 out of 5 stars 16
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Story5 out of 5 stars 16
The Business of Expertise, David’s previous book, set the stage by suggesting a narrow focus and then capitalizing on the patterns that emerge from repeated application of your expertise. This book builds on that work by suggesting how to craft a consulting practice with those insights.
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5 out of 5 stars
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Great wisdom and practical advice
- By Kelly King on 10-01-23
By: David C. Baker
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Flawless Consulting (4th Edition)
- By: Peter Block
- Narrated by: Graham Rowat
- Length: 10 hrs and 38 mins
- Unabridged
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Overall5 out of 5 stars 1
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Performance5 out of 5 stars 1
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Story5 out of 5 stars 1
Renowned consultant and author Peter Block delivers the latest and fourth edition of his bestselling Flawless Consulting, an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. You'll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work.
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5 out of 5 stars
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Comprehensive and self-aware. Opinions are clearly separated from facts to give the listener room for reflection
- By Kirkland J. on 11-27-23
By: Peter Block
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The Boston Consulting Group on Strategy
- Classic Concepts and New Perspectives, 2nd Edition
- By: Carl W. Stern - editor, Michael S. Deimler - editor
- Narrated by: Melissa Hughes
- Length: 17 hrs and 12 mins
- Unabridged
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Overall4.5 out of 5 stars 20
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Performance4 out of 5 stars 16
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Story4.5 out of 5 stars 16
For more than 40 years, The Boston Consulting Group has been shaping strategic thinking in business. The Boston Consulting Group on Strategy offers a broad and up-to-date selection of the firm's best ideas on strategy with fresh ideas, insights, and practical lessons for managers, executives, and entrepreneurs in every industry. Here's a sampling of the provocative thinking you'll find inside.
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3 out of 5 stars
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A difficult read
- By Amazon Customer on 09-20-23
By: Carl W. Stern - editor, and others
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The McKinsey Engagement
- A Powerful Toolkit for More Efficient and Effective Team Problem Solving
- By: Paul N. Friga
- Narrated by: Kirby Heyborne
- Length: 5 hrs and 11 mins
- Unabridged
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Overall3 out of 5 stars 8
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Performance4 out of 5 stars 7
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Story3.5 out of 5 stars 7
Former consultant Dr. Paul Friga distills the guiding principles first presented in the best-selling The McKinsey Way and the tested-in-the-trenches methodologies outlined in The McKinsey Mind, and combines them with many of the principles and procedures implemented by the military and other organizations. The result is nothing less than the business equivalent of a Special Forces Field Manual.
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1 out of 5 stars
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Helpful opinions
- By Nicole on 12-22-21
By: Paul N. Friga
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McKinsey Mind
- By: Ethan M. Rasiel, Paul N. Friga
- Narrated by: Marc Cashman
- Length: 5 hrs and 13 mins
- Unabridged
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Overall4.5 out of 5 stars 31
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Performance4.5 out of 5 stars 22
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Story4.5 out of 5 stars 21
McKinsey & Company is the most respected and most secretive consulting firm in the world, and business readers just can't seem to get enough of all things McKinsey. Now, hot on the heels of his acclaimed international best seller The McKinsey Way, Ethan Rasiel brings listeners a powerful new guide to putting McKinsey concepts and skills into action: The McKinsey Mind. It explains, step-by-step, how to use McKinsey tools, techniques, and strategies to solve an array of core business problems and to make any business venture more successful.
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5 out of 5 stars
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just freaking great.
- By Jayson on 06-25-22
By: Ethan M. Rasiel, and others
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The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth
- By: Rob Knapp
- Narrated by: Scott Hoke
- Length: 3 hrs and 43 mins
- Unabridged
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Overall