"You can energize your employees and delight your customers by modeling your business on the...ideas from [this fish market]." (Author Ken Blanchard)
First introduced to the "Fish Philosophy" at work. If you want to energize your employees, this is the way to do it.
"When Fish Fly" really gives you the BIG picture of the "Fish Philosophy" and how it evolved. John Yokoyama and Joseph Michelli, Ph.D have written a great book!
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