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The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond
- Narrated by: Michael Dues
- Length: 12 hrs and 21 mins
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Publisher's summary
In 24 lectures brimming with practical tips, tools, and techniques everyone can use to better manage conflict in his or her professional and personal lives, gain the essential skills of conflict management. As presented by Professor Dues, these lectures will show you how to effectively deal with conflicts of all kinds, using the "win-win" model that has dominated the field for the past six decades.
You'll gain effective techniques for handling conflicts in your workplace, other organizational settings, or your personal life, whether you're dealing with supervisors, coworkers, acquaintances, close friends, or family members. You'll learn the best ways to analyze conflicts and work through the steps toward resolving them, including clarifying goals, handling difficult emotions, and negotiating agreements. And you'll grasp the fundamental tricks of the trade that experienced negotiators have long used to deal with even the most seemingly intractable moral and cultural conflicts.
While drawing on the latest groundbreaking research, Professor Dues has designed these lectures to be as practical as possible. Requiring no background in conflict management, negotiation, or psychology, they offer you not just knowledge, but strategies and tactics you can put to work in your own life right now. Best of all, you'll be able to see those strategies and tactics in action through 70 professionally acted dramatizations that illustrate different conflict situations at home and in the workplace.
You don't have a choice about becoming involved in conflict. You do, however, have a choice about learning to manage it successfully by using the invaluable tools these lectures can give you.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
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Not well made as audio
- By Andreas on 12-27-16
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How to Release Anxiety
- By: Gabrielle Bernstein
- Narrated by: Gabrielle Bernstein
- Length: 1 hr and 29 mins
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It’s not just you. Stress levels are at an all-time high—so much so that a recently convened panel of medical experts in the US has recommended that all adults under the age of 65 be screened for anxiety. In How to Release Anxiety, Gabby Bernstein offers simple, actionable steps for feeling better, living with more ease, and showing up for those around us. Gabby’s unusual advice: Rather than manage your anxiety, what if you befriended it? Gabby posits that what we befriend, we can ultimately be at ease with. So she invites us to get curious.
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Not my thing, but one good point
- By Scott on 10-22-22
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How to Say It: Words That Make a Difference
- By: Allison Friederichs Atkison, The Great Courses
- Narrated by: Allison Friederichs Atkison
- Length: 4 hrs and 44 mins
- Original Recording
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Words. We use them all the time, every day, mostly without giving them much thought at all. We take for granted that they’re here at our disposal whenever we need them. But if you’ve ever wished you could communicate more effectively, words are the place to start. It’s incumbent upon you to choose the best words to accomplish your goals, because how you choose to communicate influences—well, everything! The power of communication shapes our professional goals, our relationships, and our lives—so the words we choose to use carry a great deal of power.
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Meh. Glad I didn't pay for it.
- By Paula on 07-23-22
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How to Be a 3% Man
- By: Corey Wayne
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- Length: 7 hrs and 33 mins
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My book covers both the dating world and long-term relationships. You will learn how to meet and date the type of women you've always dreamed of. The best part is you can do this while remaining who you truly are inside. The book teaches you how to create sexual attraction in women and get women to chase and pursue you! It takes you step by step with easy-to-follow instructions. You will be able to meet women anytime, anyplace, and anywhere. This will give you choice with women.
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3% MAN
- By Anonymous User on 07-07-17
By: Corey Wayne
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Push Back: Assert Yourself in Relationships
- By: Monica Johnson, The Great Courses
- Narrated by: Monica Johnson
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Holding boundaries and asserting yourself are crucial skills for maintaining healthy relationships and a sense of self-respect. In Push Back: Assert Yourself in Relationships, professional clinical psychologist Dr. Monica Johnson teaches you how to clearly define your limits, communicate those limits to others, and foster mutual respect and understanding in your everyday interactions.
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A Quiet Life in 7 Steps
- By: Susan Cain
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In a world of distraction, overcommitment, and often overwhelming social expectations, are you craving depth, meaning, and true connection? Join Susan Cain, an international best-selling author on the power of introverts who will help you tune out all of your everyday stresses and conflicts and tune into living a Quiet Life. In seven steps, Susan will show you exactly how to lead your own Quiet Life. She’ll help you connect with the part of yourself that’s drawn to the quiet, the deep, the beautiful, and the kind.
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A great reminder to once again listen to our inner voice…
- By Amazon Customer on 01-14-24
By: Susan Cain
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The Gift of Fear
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These days, no one in America feels immune to violence. But now, in this extraordinary, groundbreaking book, the nation's leading expert on predicting violent behavior unlocks the puzzle of human violence and shows that, like every creature on earth, we have within us the ability to predict the harm others might do us and get out of its way. Contrary to popular myth, human violence almost always has a discernible motive and is preceded by clear warning signs.
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Decent book severely undermined by last chapter.
- By zachary on 11-01-22
By: Gavin de Becker
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Models
- Attract Women Through Honesty
- By: Mark Manson
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Models is the first book ever written on seduction as an emotional process rather than a logical one, a process of connecting with women rather than impressing them. It's the most mature and honest guide on how a man can attract women without faking behavior, without lying and without emulating others. A game-changer.
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The content is great but the reader is awful
- By Mark Speener on 06-24-14
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Take Control of Your Life
- How to Silence Fear and Win the Mental Game
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 10 hrs and 3 mins
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Mel Robbins is back! The international bestselling phenomenon and creator of The Five Second Rule and Kick Ass with Mel Robbins returns to help you tackle the single biggest obstacle you face: fear. This life-changing Audible Original features a powerful mix of one-on-one life-coaching sessions and a personal narrative with vital take-aways that you can start using immediately.
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Stop living in fear
- By Nike7 on 02-08-19
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Not Nice
- Stop People Pleasing, Staying Silent, & Feeling Guilty... And Start Speaking up, Saying No, Asking Boldly, and Unapologetically Being Yourself
- By: Dr. Aziz Gazipura PsyD
- Narrated by: Dr. Aziz Gazipura PsyD
- Length: 18 hrs and 2 mins
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Are you too nice? If you find it hard to be assertive, directly ask for what you want, or say "no" to others, then you just might be suffering from too much niceness. In this controversial book, world-renowned confidence expert, Dr. Aziz Gazipura, takes an incisive look at the concept of nice. Through his typical style, Dr. Aziz uses engaging stories, humor, and disarming vulnerability to cut through the nice conditioning and liberate the most bold, expressive, authentic version of you.
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Changed my life forever
- By Shannon Slater on 12-07-18
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I Thought It Was Just Me (but it isn’t)
- Telling the Truth about Perfectionism, Inadequacy, and Power
- By: Brené Brown
- Narrated by: Lauren Fortgang
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Based on seven years of ground-breaking research and hundreds of interviews, I Thought It Was Just Me shines a long-overdue light on an important truth: Our imperfections are what connect us to each other and to our humanity. Our vulnerabilities are not weaknesses; they are powerful reminders to keep our hearts and minds open to the reality that we're all in this together.
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I'm sure its great if you are a mother ....
- By Leslie A Hill on 08-09-11
By: Brené Brown
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What listeners say about The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- @K_Speckmann
- 03-28-16
Do not Avoid the Argument...
Instead of avoiding conflict, I highly recommend hearing out Professor Dues, learning and honing this Art.
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25 people found this helpful
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- Angela
- 08-15-17
a bit repetitive
Good content, ok presentation, but somewhat more repetitive than I would've liked. The course could have been completed in fewer chapters. I did find the information beneficial and would recommend to anyone.
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4 people found this helpful
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- Debbie Pski
- 12-31-18
Most useful of all the Audible books so far
This course is worth going through several times and taking notes. The professor is excellent and has the perfect demeanor to teach this course. I plan on going through it again.
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1 person found this helpful
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- Sweety Shah
- 07-20-15
great lectures
can't stop appraising. great course worth of time and money. easy to implement. great speaker. should be taken at really age of life. it's looking process but great guidance
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1 person found this helpful
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- Johnson
- 04-11-21
Remarkable and helpful course
Amongst the many great courses that i have downloaded, this course by Michael Dues is amongst the best. While we are reasonable and fair (or try our best) in our dealings, diffrences amd conflicts are inevitable. This book is very very good at providing the reader with the required temperament, mindfulness in avoiding the common errors that instead of resolving conflicts, actually magnifies them. Avoid seeking revenge instead look towards dealing with the issues not the person. Truly, an eye for an eye mentality will just lead to damaged relations. There are ways to achieving our goals with less stress less drama. This course helps.
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- Grettelbird
- 10-31-17
Fantastic!
I have studied this subject for many years and still learned alot from this. Great material.
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- Joha
- 03-14-18
Highly recommended for anyone and everyone
I am actually trying to get all the people I care about to go through this and make conflicts work out better
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- James
- 05-14-21
Great material but too many um’s
Seriously! He knows his material but his bad habit of saying um is really a test of my patience. I will listen again but I will have to not be tired so I can bear with his bad habit.
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- Michael Beyer
- 01-27-23
Inspirational, Earnest, Idealistic
Why (I Listened)
I want to become an effective communicator since I hire and work with a lot of freelancers of different backgrounds and nationalities.
How (it Executed)
This teaches many flexible and helpful processes with specific steps for you to model. You can feel how honestly Dues wants you to learn these processes because of how the course is structured. Every lecture starts with an overview of what this lecture will be about and ends with a recap, a homework assignment, and a sentence or two about what he'll be teaching next. It gives the series a great sense of flow and progress.
To illustrate the processes at work, Dues uses acted-out examples. Since he's modeling his own experiences and his students', most of the time the examples are realistic. However, sometimes they oversimplify human emotions, making conflicts be resolved too easily for the sake of showing how well the processes he suggests can work.
In one example, a co-worker tells another that during a meeting, the co-worker wasn't paying enough attention, and they feel that has caused conflict in the past and could cause conflict in the future. This isn't an especially rude thing to say, yet one would expect the co-worker to be offended by such a statement. Instead, they say "Yeah, you're probably right" and then the issue is dropped. I would have liked to see more challenges to the processes suggested in these lectures so we can learn how to handle them.
I had some minor issues with the audio. You can hear Dues's clothes shifting as he thinks, and sometimes he pauses mid-sentence for so long, I thought my bluetooth was having hiccups.
What (I'll Remember)
The final few lectures are about how we have made huge leaps in resolving conflicts on a worldwide scale, from better teaching children in schools to arguments over holy lands. It provided a rare, positive take on humanity and where we're going. I really appreciated that.
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- Mnlogan
- 04-12-15
A 2nd and 3rd listening should be mandatory!
Well paced and easy to listen to. Highly recommend to others! Great information from Michael Dues.
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4 people found this helpful