• The Power of Positive Confrontation

  • The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
  • By: Barbara Pachter
  • Narrated by: Barbara Pachter
  • Length: 8 hrs and 5 mins
  • 4.3 out of 5 stars (98 ratings)

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Publisher's Summary

When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online. The Power of Positive Confrontation reveals:

  • The consequences of not confronting or of confronting negatively
  • How to accurately assess what is bothering you and why
  • Three essential steps of polite and powerful confrontationVital verbal and nonverbal skills that make or break communication, including common language pitfalls
  • Strategies for assertive communication, whether face to face, in writing, by phone, or online

©2014 Barbara Pachter (P)2014 Gildan Media LLC

Critic Reviews

"No tricks; just intelligent action...Terrifically useful." ( Worcester Telegram)

What listeners say about The Power of Positive Confrontation

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DO NOT BUY THIS BOOK!!!

I got to chapter 7 and still was not told HOW to confront people positively. All this author has been doing was giving a bunch of examples about passivity and passive aggressiveness but NEVER the HOW which is WHY I bought this book.

She developed some test to figure out if someone had problems with confronting but HELLO???!!! If I bought the book I ALREADY know I have a problem !!!

I really wanted to give this book the benefit of the doubt but by the time she gave the 1,001 examples of what NOT to do and it was already chapter 7 —- I gave up !!! I just can’t !!!

Note to author:

You don’t need so many examples to emphasize your points. Just say your points and give one or two. Otherwise rename the book to say EXAMPLES of NOT Confronting

29 people found this helpful

  • Overall
    2 out of 5 stars

get to the ppint!

An Endless delay to finally get to the point. I gave up on chapter five while she was still talking about how this book will help.

17 people found this helpful

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Should be required reading for every professional

I really appreciate Barbara's no nonsense, direct yet empathic approach to dealing with conflict. I'm glad this book exists, and I hope that more people in the professional world will make use of its principles.

6 people found this helpful

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Simple common sense.

This book was good. The skills are habits and each person just needs to put them into action.

1 person found this helpful

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I needed this!

Thank you, Barbara, for such good stories, examples, skills and lessons on how to be polite and powerful. The confidence gleaned will serve me well. I’m more aware of communication choices and look forward to practicing!

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I love the step-by-step method

I loved this book. This method helps to define the proper way to communicate difficult information in a positive manner. Minimizes resentment. Great book!

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  • Rikki
  • 08-09-22

Lots of scenarios and examples

Provides a lot of great examples and scenarios of how to improve relationships with others. How to have difficult conversations and how to be polite and powerful. going to relisten to the key chapters now :)

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  • Anonymous User
  • 09-21-22

Amazing Book

It's been amazing listening to this audio book. Since I started it, I couldn't stop listening whenever I had the opportunity, in some cases I'd decide to go for a walk just so I could keep listening. There are a lot of techniques I'm going to try & implement. However great to also know I've been doing the right thing on a few of them, just need some small tweaks.