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Publisher's Summary

A must-hear for everyone on your team! Master the skills to address your biggest communication challenges at work. 

Better conversation skills are your greatest lever for improving business performance. We create everything in language, whether written, spoken, or gestured. When we communicate, we can give birth to new possibilities or accelerate ones already in existence. The more effective your conversations, the better your results. 

This audiobook provides tools and approaches you and your team can immediately apply to get the results you desire. Use this audiobook as a “how-to” reference. 

Once you learn the overarching principles applicable to any conversation, you will be able to go to specific sections to prepare for specific conversations where you need results.

©2017 Frank Binnendyk (P)2018 Frank Binnendyk

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  • Dana
  • LAGUNA NIGUEL, CALIFORNIA, US
  • 07-05-18

My thoughts, Frank’s technique. Awesome results.

Much of what Frank says, I have thought about before. My problem was I couldn’t seem to put my thoughts into the right verbal format. After reading this book, I was able to have a very difficult conversation with a co-worker. That went so well I found myself using the techniques in this book at home. It’s quite liberating to know I don’t have to be afraid of uncomfortable conversations.