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Publisher's Summary

Speak your mind effectively! The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don’t think they can change it.

It’s the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises for:

  • Understanding how others hear you
  • Dealing with specific speech problems
  • Varying your vocal patterns to make your speech more dynamic
  • Using grammar and vocabulary to increase your clarity and impact
  • Reinforcing your message with nonverbal cues
  • Conquering stage fright

An entire section of the audiobook focuses on communication issues in the workplace - interviews, presentations, voice mail, and more. Dr. Fleming puts a human face on her advice through vivid before-and-after stories of 40 men and women who came to her for help...

©2013 Carol A. Fleming PhD (P)2013 Gildan Media LLC

Critic Reviews

"No other skills will position you ahead of your competition as much as good speaking and presentation skills. No book approaches the depth and breadth of Dr. Carol Fleming’s It’s the Way You Say It." (Patricia Fripp, CSP, CPAE, keynote speaker, executive speech coach, and president of Fripp & Associates)

What members say

Average Customer Ratings

Overall

  • 3.8 out of 5.0
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Performance

  • 3.8 out of 5.0
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Story

  • 3.8 out of 5.0
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Benefit more using the hardcover edition

Would you try another book from Carol A Fleming PhD and/or Carol A Fleming PhD?

yes.

What was the most interesting aspect of this story? The least interesting?

Many good ideas on the impact of various voice modulations. But need the pds to benefit the most

What does Carol A Fleming PhD bring to the story that you wouldn’t experience if you just read the book?

Hearing her do the voice modulations. Experiencing the pacing

Do you think It's the Way You Say It - Second Edition needs a follow-up book? Why or why not?

No

Any additional comments?

no

6 of 8 people found this review helpful

  • Overall
  • Performance
  • Story
  • Jeremy
  • Phoenix, AZ, United States
  • 11-11-13

Very good job Mrs. Fleming.

Where does It's the Way You Say It - Second Edition rank among all the audiobooks you’ve listened to so far?

Probably somewhere in the middle b/c of the variety of subjects I listen to.

Was this a book you wanted to listen to all in one sitting?

Yes, it was.

8 of 11 people found this review helpful

  • Overall
  • Performance
  • Story

misleading book description / Publisher's summary.

Would you try another book from Carol A Fleming PhD and/or Carol A Fleming PhD?

No

What could Carol A Fleming PhD have done to make this a more enjoyable book for you?

Only if she went right to the point she was trying to make instead of overly explaining the subject matter.

How could the performance have been better?

This book should not have been narrated by the author. She clearly has a very obvious lisp herself, I am amazed as good as she says she is in helping others how come she has not corrected her own speech defect.

What reaction did this book spark in you? Anger, sadness, disappointment?

Anger for presenting this book as something it is not.

11 of 28 people found this review helpful

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  • MRS EDWARDS
  • 10-21-17

Great book

Good info. Worth a read. Great exercises. Learnt quite a lot that I was able to help my son with. :)