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Publisher's Summary

Peter Drucker, "the father of modern management", records his insights here on the management of non-profit human-service institutions. Speaking from knowledge gained over the last 35 years through working with such clients as the American Red Cross and the Girl Scouts, Drucker illustrates how the "third sector", made up of not-for-profit organizations, is not only larger and more important than most people realize, but is also the fastest growing part of American society.

Here, the author provides strategies for appraisal, innovation, and growth through discussions with top professionals from leading non-profit human-services institutions. But being mission focused, rather than procedure focused, Peter Drucker feels, it's easier to gauge performance, set standards, evaluate effectiveness, and see the bottom line when there is no bottom line.

(P)1989 and ©1992 HarperCollins Publishers, Inc., All Rights Reserved. Harper Audio, a division of HarperCollins Publishers

What members say

Average Customer Ratings

Overall

  • 3.2 out of 5.0
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Performance

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Story

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  • Overall

Difficult to understand

I downloaded format 2, but with Peter's thick accent it was very difficult to understand a word he was saying. I don't recommend downloading this in an audio. Perhaps the book itself is better.

11 of 11 people found this review helpful

  • Overall
  • Dan
  • Doral, FL, USA
  • 03-30-07

great advice, bad audio

Yes, the audio quality is terrible. Peter Drucker is perhaps the best authority on leadership, especially for non-profits. This books is not an abridgement of his classic work on non-profits, but a series of interviews that he gave on topics covered in his book. The interviews are facinating and full of wonderful information. It is a shame the audio quality is so poor.

6 of 6 people found this review helpful

  • Overall

Managing the Non-Profit Organization

I was a bit miffed when I started listening to this audio book. I recall a previous edition that read the entire work but with a reader who was easy to understand. Drucker cannot be understood. The quality of this work is horrible. I would ask the Audible people to drill down into your archives because I do recall an earlier audio book that was much easier to understand. Also, your description of the work fails to state that it is an INTERVIEW about the title not a reading of the title itself. Shame on you!!

18 of 20 people found this review helpful

  • Overall
  • Robin
  • Chicago, IL, USA
  • 06-13-08

Very Unclear

This audio book is terrible! The speaker is so difficult to understand with his heavy accent that you have to keep rewinding to understand what he is saying. It would be easier and take less time to just read the book. I couldn't even tell you if the content is good, because I can't understand what the content is!

5 of 5 people found this review helpful

  • Overall
  • Brian
  • Appleton, WI, USA
  • 10-18-07

Good book, Fair recording

The info in the book is outstanding, but the recording quality is just not there. I understand the desire to hear it all "straight from the author," but when the author speaks with a heavy accent and doesn't enunciate well, it makes it hard to mine information from the audio.

4 of 4 people found this review helpful

  • Overall
  • Performance
  • Story

Why abridge this wonderful SHORT book? Why oh why?

Would you recommend this audiobook to a friend? If so, why?

Decades ago I listened to the complete books-on-tape version. I bought this without noticing it was abridged. Some of the best parts were cut out, including my favorite story of young Drucker (about 14 years old) having a favorite teacher ask his class what they would like to be remembered for. Years later they all remembered that moment and how it had changed their lives.<br/><br/>Drucker's voice is wonderful. He is profound and insightful. <br/><br/>Why didn't they include the whole thing? All they had to do was copy it what already existed. If they had included the whole book, I would have given it 5 stars across the board.<br/><br/>Arrrgh!

What did you like best about this story?

Drucker's wisdom and gentle-gravelly voice.

Any additional comments?

Private sector people should read this too. Much of it applies to them, especially the parts about self-development and motivation. Especially as philosophies like Lean and Agile cause corporate cultures in parts of the private sector to resemble the cultures of non-profits.

1 of 1 people found this review helpful

  • Overall
  • Performance
  • Story

Performance could be off-putting to some

This is NOT an audio book! (A fact Audible should have made clear!) It is a series of canned, scripted and awkwardly performed "interviews." The content is good and useful, but the delivery is not good.

  • Overall
  • Performance
  • Story
  • MB
  • 08-18-17

The audio could be done better

The audio is not that clear, I'm having difficulty understanding the context of the book.

  • Overall
  • Performance
  • Story

Unintelligible

You're better off finding a podcast or two drunk guys talking in a bar about nonprofits than trying to listen to this. Don't waste your money.

  • Overall
  • Performance
  • Story

Entry

If you've never worked in the nonprofit sector it is a good introduction. The discussion is interesting and goes at a leisurely pace, but it wasn't as detailed as I hoped.