Never Split the Difference

By: Chris Voss

Narrated by: Michael Kramer

Publisher's summary

A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations - whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator.

Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head, revealing the skills that helped him and his colleagues succeed where it mattered most: in saving lives. In this practical guide, he shares the nine effective principles - counterintuitive tactics and strategies - you, too, can use to become more persuasive in both your professional and personal lives.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

©2016 Christopher Voss (P)2016 HarperCollins Publishers

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5 out of 5 stars

By St. Paul on 05-18-16

Finally.. Something New!

Would you consider the audio edition of Never Split the Difference to be better than the print version?

I chose the audio version due to to voice inflections. I will get the print version anyways.

What other book might you compare Never Split the Difference to and why?

Thinking Fast and Slow. I like new realistic reality vetted ideas, not people splitting hairs and writing a book about how they see things.

What does Michael Kramer bring to the story that you wouldn’t experience if you just read the book?

Voice inflections, you need that with negotiation.

Was there a moment in the book that particularly moved you?

I liked the entire book, great book, it just needs PDF companion. This was the first book out of hundreds I actually pre-ordered, so I figure the PDF is coming, and I just bought it too soon.

Any additional comments?

Buy it.

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5 out of 5 stars

By Audiophile on 04-19-20

Very enjoyable

Chris Voss is a little full of himself, but does give entertaining advice peppered with lots of engaging stories about hostage situations and everyday negotiations. Many of the techniques -- mirroring, framing, open-ended questions are right out of the psychotherapy playbook and are designed to get information and develop an alliance with the counterpart to align on mutual goals. It is not clear to me that every negotiation is a hostage situation with a winner and a loser but this certainly adds to the repertoire. People should still read Getting to Yes.

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5 out of 5 stars

By Amazon Customer on 05-02-19

Wow What a great book!!!

The negotiations strategies that Chris talks about in this book are superb... I’m becoming a better father negotiating with my two daughters and at work I just got me a $38K increase.

I highly recommend this book to all parents with Chris strategies shows you how to win the battle and overcome the generational gap with our kids.

To all businesses professionals who deal with employees pay plan, salespeople, or if you are a buyer for your corporation THIS BOOK IS A MUST HAVE IN AUDIO AND PAPER.

Thank you so much Chris for sharing your knowledge and wisdom in this book. This is the fourth time I listened to... Thank you!

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