Publisher's summary
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.
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Exactly what I was looking for
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Great book but no companion downloads available !
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In Exactly What to Say: For Real Estate Agents, Phil M. Jones, Chris Smith, and Jimmy Mackin provide 30 Magic Words to help with the most common, critical, and difficult conversations real estate agents have today. If you are open-minded to a better way of selling, this book is for you. Imagine what it is going to feel like knowing exactly what to say when it matters the most.
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Great book but no companion downloads available !
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What listeners say about Exactly What to Say
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Rodney van Royden
- 05-02-19
bit too slimy salesman style
bit too slimy salesman for me but i appreciated the author's effort in selling me his book.
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4 people found this helpful
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- Silicon Valley Software Veteran
- 08-07-18
Poor Audio - constant nasal & mic squeaks
Poor Audio production - the recording is plagued by constant nasal & mic squeaks, making it very distracting.
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3 people found this helpful
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- DUSTIN SMITH
- 04-04-19
Manipulative
I just listened to this one… yes I agree that phrasing questions and ideas in sales is all important. This book just seemed to bring up the idea of a sleazy car salesman when I was listening to it. The focus stemmed entirely on closing the sale and you getting what you want. It wasn’t bad, it just rubbed me the wrong way.
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3 people found this helpful
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- viki
- 08-01-19
So nicely condensed yet easy to absorb!
Very meaningful and applicable! Short, so you can easily re-read it every now and then to refresh the memory.
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2 people found this helpful
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Overall
- Edwin K.
- 09-24-18
Simple and logical concepts
The challenge will be implementation, and using the phrases in normal conversation, but it is a start.
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1 person found this helpful
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- John
- 03-28-19
Really great book - better than anticipated
the book intrigue me and for the price and the length I figured I would give it a shot. it actually had way more real world effective items in it that I expected to hear. it is one I will listen to again to really be able to pick up all the items in it
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1 person found this helpful
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- Joshua Richter
- 10-10-19
Quick and Powerful
was a great easy listen, short and sweet straight the point and full of gold nuggets
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1 person found this helpful
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- Anonymous User
- 06-23-19
Just great
I don’t usually write reviews but this book is just pure greatness. You have to be able to dissect and fully understand everything that’s being said and apply it in your own way to your own day to day life.
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1 person found this helpful
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- Daniel
- 09-14-19
AMAZING! A MUST READ FOR EVERY SALESMAN
I loved it! Right to the point. Excellent tools and set of words to pivot your sales pitch o negotiation to the next level. I am planing to listen to it a few times, take notes as the writer suggest and prepare the sentences according to the product or ideas that I want present.
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1 person found this helpful
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- Gabrielle Bruno
- 02-04-18
Straight to fhe point!
Great life examples on how to use talking tecniques !! I loved it... I will definitely listen to it every month
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1 person found this helpful