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Publisher's Summary

Communicating effectively should be the simplest thing in the world, we talk and listen: or do we? And is that all there is to it? This audiobook shows you: how to read, interpret and use body language; how to open, structure, and close conversations; how to influence people; how to get on someone's wavelength; how to recognise, understand and relate to different personalities; how men break the ice and women open conversations; what he says and what she says: the different ways men and women talk; how to deal with criticism; and how to handle difficult people and situations.
©2007 Pauline Rowson; (P)2007 Rowmark Ltd

Critic Reviews

"The chapter on communicating with angry people is worth the book alone. A useful and highly readable book." (Reading Chronicle)

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  • Overall
  • Callum
  • 11-27-09

Short and useful

A simple guide that breaks down the fear and it doesn't take too long!

2 of 2 people found this review helpful