-
Treating People Not Patients
- Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Practitioners
- Narrated by: Michael Sonick
- Length: 6 hrs and 14 mins
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Publisher's summary
Your practice (business) is more than just another procedure
Treating People Not Patients, Dr. Michael Sonick provides an invaluable look into the principles that have allowed him to create a state-of-the-art patient centric practice. His back and front stage processes are not only applicable to the practice of dentistry, but to any business that serves people. His insights will empower you to grow your practice or business by changing how you view the people you serve and your role as a professional.
You will....
- Discover the role hospitality plays to make people feel better
- Understand the power of great service through human connection
- Learn how to create a first-class impeccable office environment
- Build a servant hearted team that provides a WOW experience
- Value mentorship to build excellence into your practice
- Establish and exercise integrity in all of your work
Alleviate fears and establish trust to relate better with your patients and customers today!
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What listeners say about Treating People Not Patients
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Viviana O'Leary
- 07-12-23
Fantastic reading
Dr Sonick is a phenomenal periodontist who has achieved international renown, but it wasn't until I read this book that I realized everything he does is driven by his desire to teach and inspire others with his integrity and passion. I believe it is an excellent motivational and inspirational book applicable to all walks of life.
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