Difficult Emotions

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Are you working with extremely difficult people who make your life miserable? They put you down. They take advantage of you. They want power over you, and lack empathy for anyone but themselves. Charming you one minute, they seek to destroy your good reputation the next. You don't know which side of them will come forth. The vicious side berates, tortures and embarrasses you and uses you for narcissistic supply. Accomplishing tasks under their toxic schemes is difficult. Anxious and confused, you long to work elsewhere but you're stuck. NOT ANYMORE. You have the power to change that today. ...

Unlock the skills that set exceptional professionals apart. In today’s fast-paced, multicultural, and often virtual workplace, your ability to handle hard conversations can make or break your success. Whether it’s addressing poor performance, negotiating with a client, resolving a conflict, or delivering tough feedback, the conversations you fear most are often the ones that matter most. Lead Through Difficult Conversations is your go-to playbook for turning these high-stress moments into leadership wins. Inside, you’ll learn how to: ✅ Stay calm and manage your emotions — even ...

The two-time Newbery Honor winner Gary D. Schmidt delivers the shattering story of Joseph, a father at 13, who has never seen his daughter, Jupiter. After spending time in a juvenile facility, he's placed with a foster family on a farm in rural Maine. Here Joseph, damaged and withdrawn, meets 12-year-old Jack, who narrates the account of the troubled, passionate teen who wants to find his baby at any cost. In this riveting novel, two boys discover the true meaning of family and the sacrifices it requires.

Brought to you by Penguin. A collection of powerful contemporary poetry exploring themes of masculinity, love, grief and connection, from British poet and viral phenomenon Lucas Jones. 'You're here to make All the wonder make sense You're not the life - You're the living itself' How do you...

Difficult Conversations made Easy! If getting good results in high-stakes (vital) conversations is important to you. And you want the: Self-confidence, to speak up in the face of intimidation and conflict Self-control, to keep your cool and not injure your relationships and reputation Influence, to get people on side Then, Get this book today! Learn the sneaky tactics people use when stakes are high in conversation. Find out how to counter them to get a desired outcome… and much more. Emotional Judo® is a set of 10 Easy to Learn and Memorable Communication Skills. The tools help you ...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the...

Seventeen-year-old Piper knows that Father is a Prophet. Infallible. The chosen one. She would do anything for Father. That's why she takes care of all her little sisters. That's why she runs end-of-the-world drills. That's why she never asks questions. Because Father knows best. Until the day he doesn't. Until the day the government raids the compound and separates Piper from her siblings, from Mother, from the Aunts, from all of Father's followers - even from Caspian, the boy she loves.

Want to find a way to stop someone in your life from gaslighting you without having to struggle a day longer? Time to stand up for yourself, show the world your true worth, and be more than the difficult people ever thought you would be? You’re someone who has so much in life to give, which is why it’s such a puzzle that you think you’re worth nothing right now. Well, actually, it’s entirely understandable, given the pressure you’re constantly being put under by the actions of others.

One conversation is all it takes to break a world wide open. Seventeen-year-old Macy Lyons has been through something no one should ever have to experience. And she's dealt with it entirely alone. On the outside, she's got it pretty good. Her family's well off, she's dating the cute boy next door, she has plenty of friends, and although she long ago wrote her mother off as a superficial gym rat, she's thankful to have allies in her loving, laid-back dad and her younger brother.

A groundbreaking book that reveals the hidden architecture of our conversations and how even small improvements can have a profound impact on our relationships in work and life—from a celebrated Harvard Business School professor and leading expert on the psychology of conversation. “Alison...

Shelby was in a devastating car accident, and everyone in town thinks that she was undergoing more physical therapy in Denver. Instead, Shelby's mother enrolled her in a clinical program to stop the panic attacks that started after the crash. The treatment erased Shelby's memory of the accident, but she can't help feeling as if a piece of herself is missing, that the treatment took more than the doctors claimed.

Long ago, shapeshifting monsters ruled the Commonwealth using blasphemous magic that fed on the souls of their subjects. Now, hundreds of years later, a new tomb has been uncovered, and despite the legends that disturbing a shapeshifter's final resting place will wake them once again, the Warlord is determined to dig it up. But it isn't just the Warlord who means to brave the traps and pitfalls guarding the crypt.

>"Lily?" My stomach dropped as a tall, dark-haired man stepped into view. Had he been hiding between the trees? "No. Sorry." Gulping, I took a step back. "I'm not Lily." He shook his head, a satisfied grin on his face. "No. You are Lily." "I'm Summer. You have the wrong person." For months, Summer is trapped in a cellar with the man who took her - and three other girls: Rose, Poppy, and Violet. His perfect, pure flowers. His family. But flowers can't survive long cut off from the sun, and time is running out....

Using the newest research on human attachment and brain development, Terri Apter, an internationally acclaimed psychologist and writer, unlocks the mysteries of this complicated bond. She showcases the five different types of difficult mother - the angry mother, the controlling mother, the narcissistic mother, the envious mother, and the emotionally neglectful mother - and explains the patterns of behavior seen in each type.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.

When I was twelve, I met this boy. I knew my parents wouldn't approve of our friendship, so I spent two years sneaking over to his house, hoping at some point I'd have a say in how I lived my life. When I was fourteen, there was an accident. As much as I wanted to keep him a secret, as much as I needed to see him every day, we were forbidden to ever see each other again. Three years have passed, three years of watching myself waste away without him, sinking into a deep depression that I struggle to pull myself out of each morning.

This book is for you if you love your parents, grandparents, or other elderly people and genuinely want to help and care for them, but find yourself struggling with challenges such as: Your efforts to help them are not appreciated. They constantly complain or display a pessimistic attitude. They appear inflexible, stubborn, and unwilling to change. They struggle to learn even the basics of digital equipment. They fail to understand your point of view. They ignore health precautions prescribed by doctors. They engage in risky activities that could endanger their health. They sometimes treat ...

Are you confused about your direction in life? Do you struggle with a lack of clarity? Do you suffer from fear of the unknown and an accompanying anxiety? Would you like to experience a greater sense of spaciousness in your life? And in your heart and mind? In this book, you will discover how you can work with your confusion and denial, and how you can turn them around to your benefit. This is a book on how you can get to the heart of confusion to find its intrinsic gifts. Discover and uncover the hidden narrative within difficult mental and emotional states In some self-help and meditation...

Your mother posts on Facebook about being a "blessed mom" while you're having panic attacks at the thought of calling her. Sound familiar? "After everything I've done for you..." "You're too sensitive..." "No one will ever love you like I do..." "I was just trying to help..." These phrases echo in your head long after the conversation ends. You apologize for existing. You feel guilty when good things happen to you. You're exhausted from managing everyone's emotions except your own. And the worst part? Everyone thinks she's wonderful. Have you ever found yourself asking: • Why do I feel ...