Customer Real
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Customer Service Success
- The 6 Keys To Deliver A World-Class Experience
- By: David Brownlee
- Narrated by: Virtual Voice
- Length: 2 hrs and 9 mins
- Unabridged
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Overall7
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Performance7
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Story7
Customer Service Success, The 6 Keys To Deliver A World-Class Experience, offers you new solutions to the age-old challenges that you face in your business every day…How do you keep your customers happy so that they never leave you? How do you get your clients excited to come back to your businesses time and time again? How do you create raving fan customers that will tell all of their friends, family and colleagues that they must to do business with you? This book will answer all of these questions for you and more in a simple, easy-to-follow format that is entertaining and educational. ...
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very easy listening.
- By Amazon Customer on 02-03-26
Virtual Voice Sample -
Customer Service Success
- The 6 Keys To Deliver A World-Class Experience
- Narrated by: Virtual Voice
- Length: 2 hrs and 9 mins
- Release date: 02-15-24
- Language: English
- Customer Service Success, The 6 Keys To Deliver A World-Class Experience, offers you new solutions to the age-old challenges that you face in your ...
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Please try again$14.99 or free with 30-day trial
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AI Agent Workflows in Action: Real-World Use Cases and Tools for Next-Gen Automation
- Designing Practical AI Systems for Business and Productivity
- By: Morgan Steele
- Narrated by: Virtual Voice
- Length: 3 hrs and 28 mins
- Unabridged
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Overall1
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Performance1
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Story1
This book is your hands-on guide to understanding, designing, and deploying AI agents that do more than chat — they act. Whether you're a beginner or a technical professional, you'll explore how intelligent agents are automating real-world tasks across industries like customer support, e-commerce, healthcare, finance, education, and software development. Inside, you'll learn: What AI agents are and how they work Key tools like LangChain, Flowise, and Make.com Real use cases with workflows, tools, and diagrams How to build agents with or without code What’s coming next in autonomous ...
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it's an ai reading a chart
- By Gigadeath on 06-28-25
Virtual Voice Sample -
AI Agent Workflows in Action: Real-World Use Cases and Tools for Next-Gen Automation
- Designing Practical AI Systems for Business and Productivity
- Narrated by: Virtual Voice
- Length: 3 hrs and 28 mins
- Release date: 06-24-25
- Language: English
- This book is your hands-on guide to understanding, designing, and deploying AI agents that do more than chat — they act. Whether you're a ...
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Please try again$9.99 or free with 30-day trial
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Escaping the Build Trap
- How Effective Product Management Creates Real Value
- By: Melissa Perri
- Narrated by: Erin deWard
- Length: 6 hrs and 44 mins
- Unabridged
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Overall552
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Performance456
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Story453
In this book, Melissa Perri explains how laying the foundation for great product management can help companies solve real customer problems while achieving business goals. By understanding how to communicate and collaborate within a company structure, you can create a product culture that benefits both the business and the customer. You'll learn product management principles that can be applied to any organization, big or small.
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Distractingly soft narration
- By Heather Henderson on 01-21-21
Preview -
Escaping the Build Trap
- How Effective Product Management Creates Real Value
- Narrated by: Erin deWard
- Length: 6 hrs and 44 mins
- Release date: 06-30-20
- Language: English
- To stay competitive in today's market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Companies that live and die by outputs often fall into the "build trap", cranking out features to meet their schedule rather than the customer's...
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Please try again$17.01 or free with 30-day trial
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The Marketing Graveyard
- 25 True Stories of Small Business Marketing Failures and the Strategies That Finally Worked
- By: Igor Klibanov
- Narrated by: Virtual Voice
- Length: 4 hrs and 27 mins
- Unabridged
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Overall0
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Performance0
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Story0
Most marketing advice sounds good. Until you try it. And it doesn’t work. After years of testing marketing strategies and generating over $600,000+ in revenue, one thing became clear: What works in theory often fails in the real world. You’ve followed the strategies. You’ve tested the tactics. You’ve spent money on ads, funnels, content, and still wondered: • Why isn’t this working? • Am I doing something wrong? • Why does this work for everyone else, but not me? Here’s the uncomfortable truth: Most marketing advice is incomplete, misleading, or just flat-out wrong for ...
Virtual Voice Sample -
The Marketing Graveyard
- 25 True Stories of Small Business Marketing Failures and the Strategies That Finally Worked
- Narrated by: Virtual Voice
- Length: 4 hrs and 27 mins
- Release date: 05-04-26
- Language: English
- Most marketing advice sounds good. Until you try it. And it doesn’t work. After years of testing marketing strategies and generating over $...
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Please try again$5.99 or free with 30-day trial
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Customer Zero
- The Shortest Path from an Idea to a Real Business
- By: Michael Wells PhD
- Narrated by: Virtual Voice
- Length: 2 hrs and 59 mins
- Unabridged
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Overall0
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Performance0
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Story0
Stop Practicing "Startup Theater." Start Operating. Most entrepreneurs start with a plan, a product, and a pile of assumptions. They spend months—and thousands of dollars—polishing a strategy for a market that hasn’t yet spoken. In the high-stakes world of new ventures, this is the most common path to failure. In Customer Zero, Michael Wells introduces a simple but rigorous sequencing discipline that reorders the entire entrepreneurial process. The Business Plan is Not the Beginning This isn't a book about "hacking" sales or "faking it 'til you make it." It is a roadmap for the most ...
Virtual Voice Sample -
Customer Zero
- The Shortest Path from an Idea to a Real Business
- Narrated by: Virtual Voice
- Length: 2 hrs and 59 mins
- Release date: 04-07-26
- Language: English
- Stop Practicing "Startup Theater." Start Operating. Most entrepreneurs start with a plan, a product, and a pile of assumptions. They spend months...
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People Love You
- The Real Secret to Delivering Legendary Customer Experiences
- By: Jeb Blount
- Narrated by: Jeb Blount
- Length: 5 hrs and 7 mins
- Unabridged
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Overall22
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Performance20
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Story20
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors.
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Common sense repetition
- By SCOOL on 03-18-23
Preview -
People Love You
- The Real Secret to Delivering Legendary Customer Experiences
- Narrated by: Jeb Blount
- Length: 5 hrs and 7 mins
- Release date: 07-17-20
- Language: English
- What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they...
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Please try again$16.29 or free with 30-day trial
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#1 in Customer Service
- The Complete Adventures of Tom Stranger
- By: Larry Correia
- Narrated by: Adam Baldwin, Larry Correia
- Length: 8 hrs and 34 mins
- Original Recording
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Overall3,308
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Performance3,011
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Story3,004
Whether he’s underwriting for an overlord, or wearing a pocket protector in a pocket universe, Tom Stranger has just one policy: providing Quality Customer Service. No alien menace is too menacing, no galactic rift too rifty for the multiverse’s most-trusted Interdimensional Insurance Agent in these three brand-new adventures and two classic escapades.
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First half good
- By Ben Koch on 01-07-20
Preview -
#1 in Customer Service
- The Complete Adventures of Tom Stranger
- Narrated by: Adam Baldwin, Larry Correia
- Series: The Adventures of Tom Stranger, Interdimensional Insurance Agent
- Length: 8 hrs and 34 mins
- Release date: 11-21-19
- Language: English
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No alien menace is too menacing, no galactic rift too rifty for the multiverse’s most-trusted Interdimensional Insurance Agent in these three brand-new adventures and two classic escapades....
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Please try again$18.51 or free with 30-day trial
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Ultimate Guide to Building a Soap Making Business Empire
- Step by Step Soapmaking Process, Methods & Recipes - Business Plan, Marketing, Pricing, Branding, Connecting with Real Customers & Much More
- By: Ally Russell
- Narrated by: Celia Rivera
- Length: 4 hrs and 19 mins
- Unabridged
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Overall11
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Performance10
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Story10
Are you good at working with your hands? Do you love creating things? Would you like to start a profitable side hustle, but don’t know where to begin? Maybe you already make and sell your own soap, but you don’t know how to find new customers. No worries: My book, Ultimate Guide to Building a Soap Making Business Empire can give you the knowledge and inspiration to start making and selling your own unique line of handmade soaps.
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the overall reach was very clear. easily understood
- By Amazon Customer on 07-09-25
Preview -
Ultimate Guide to Building a Soap Making Business Empire
- Step by Step Soapmaking Process, Methods & Recipes - Business Plan, Marketing, Pricing, Branding, Connecting with Real Customers & Much More
- Narrated by: Celia Rivera
- Length: 4 hrs and 19 mins
- Release date: 08-12-21
- Language: English
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Are you good at working with your hands? Do you love creating things? Would you like to start a profitable side hustle, but don’t know where to begin? Maybe you already make and sell your own soap, but you don’t know how to find new customers....
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Close for Life
- The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You
- By: Josh Cadillac
- Narrated by: Josh Cadillac
- Length: 5 hrs and 38 mins
- Unabridged
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Overall10
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Performance10
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Story10
Selling real estate is all about closing as many deals as possible, as quickly as possible, right? Wrong. Nothing could be further from the truth. True success doesn't come from an obsession with closing deals and getting paid. The real way to succeed in real estate is to make buyers happy, and sales will follow. In Close for Life, realtor trainer and top producer Josh Cadillac puts you on the path to long-term success in real estate. In the book, he shares his simple, sustainable methods for succeeding without focusing on closing transactions.
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A must read for anyone serious about their real estate business.
- By Irvin M. Beacham Jr on 03-14-24
Preview -
Close for Life
- The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You
- Narrated by: Josh Cadillac
- Length: 5 hrs and 38 mins
- Release date: 08-15-23
- Language: English
- Selling real estate is all about closing as many deals as possible, as quickly as possible, right? Wrong. Nothing could be further from the truth. True success doesn't come from an obsession with closing deals and getting paid. The real way to succeed in real estate is to make buyers happy, and...
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Machine Learning with Python
- A Hands-On Guide to Building Smart Models for Real-World Problems
- By: Barrett Williams
- Narrated by: Virtual Voice
- Length: 3 hrs and 32 mins
- Unabridged
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Overall0
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Performance0
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Story0
Turn raw customer data into real predictive power with Machine Learning with Python, a practical guide to building churn prediction systems from the ground up. Customer churn is one of the most valuable problems machine learning can solve, and this book shows exactly how to approach it with clarity, structure, and confidence. Instead of vague theory, you will follow a complete workflow that transforms a business question into a working machine learning solution using Python and widely used tools such as pandas, NumPy, and scikit-learn. Inside, you will learn how to define the right ...
Virtual Voice Sample -
Machine Learning with Python
- A Hands-On Guide to Building Smart Models for Real-World Problems
- Narrated by: Virtual Voice
- Length: 3 hrs and 32 mins
- Release date: 03-30-26
- Language: English
- Turn raw customer data into real predictive power with Machine Learning with Python, a practical guide to building churn prediction systems from ...
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Please try again$4.99 or free with 30-day trial
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Yellow. Cómo crear una cultura de servicio y ponerse la camiseta por los clientes [Yellow. How to Create a Culture of Service and Put on the Shirt for Customers]
- Parábola empresarial inspirada en hechos de la vida real.
- By: David Gómez
- Narrated by: David Gómez
- Length: 2 hrs and 14 mins
- Unabridged
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Overall61
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Performance53
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Story53
Las compañías hacen grandes esfuerzos por ganarse un cliente, para luego perderlo por una precaria actitud de servicio. Las áreas trabajan internamente como islas, desconectadas de la realidad y de las necesidades de la gente a la cual deberían servir. Pero, ¿qué pasaría si después de un día agotador tomara un taxi y lo que sucede adentro transforma su vida para siempre?, ¿qué pasaría si dejara de esperar a que las cosas pasen y se dedicara a lograr que sucedieran?
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Maravilloso y lectura obligatoria para los que tratamos con clientes internos y externos (Todos)
- By Anonymous on 09-23-21
Preview -
Yellow. Cómo crear una cultura de servicio y ponerse la camiseta por los clientes [Yellow. How to Create a Culture of Service and Put on the Shirt for Customers]
- Parábola empresarial inspirada en hechos de la vida real.
- Narrated by: David Gómez
- Length: 2 hrs and 14 mins
- Release date: 08-01-18
- Language: Spanish
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David Gómez nos sorprende esta vez con una entretenida parábola empresarial para encontrarle un nuevo significado a nuestro trabajo. Un mensaje para hacer la diferencia en este mundo, una persona a la vez....
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Please try again$7.19 or free with 30-day trial
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Why People Buy
- The Real Reason Features and Benefits Selling DOESN'T WORK
- By: Greg Nanigian
- Narrated by: Graham Rowat
- Length: 3 hrs and 48 mins
- Unabridged
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Overall21
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Performance16
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Story16
Learn the secret of what really drives sales - and how to give people what they need so they want to buy from you.
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Very good
- By Anonymous on 12-22-25
Preview -
Why People Buy
- The Real Reason Features and Benefits Selling DOESN'T WORK
- Narrated by: Graham Rowat
- Length: 3 hrs and 48 mins
- Release date: 12-29-20
- Language: English
- Learn the secret of what really drives sales - and how to give people what they need so they want to buy from you. Are you a salesperson who has been hearing too many "We'll think it overs", "Get back to mes", and "We'll let you knows"? If so, you're in good company. Author Greg Nanigian has...
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Please try again$14.19 or free with 30-day trial
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Brand Real
- How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty
- By: Laurence Vincent
- Narrated by: Joe Geoffrey
- Length: 8 hrs and 1 min
- Unabridged
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Overall18
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Performance14
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Story15
Organizations are forever pouring creative energy into their branding strategies, tweaking their logos and websites, and building identities that range from warm and fuzzy to ultracool and edgy. But many forget that a brand, at its heart, is a promise to deliver results. If your brand experience fails to live up to that promise, customers will take their business elsewhere. Brand Real is a unique business strategy guide for making a brand’s promise stand up at every customer touchpoint.
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A Sagacious and Illustrative Composition
- By Dr. J. S. Haggard on 01-07-13
Preview -
Brand Real
- How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty
- Narrated by: Joe Geoffrey
- Length: 8 hrs and 1 min
- Release date: 12-08-12
- Language: English
- Organizations are forever pouring creative energy into their branding strategies, tweaking their logos and websites, and building identities that range from warm and fuzzy to ultracool and edgy. But many forget that a brand, at its heart, is a promise to deliver results. If your brand experience...
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Please try again$17.86 or free with 30-day trial
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The Top Producer Life
- Build the Real Estate Career of Your Dreams in Any Economy
- By: Jasen Edwards
- Narrated by: Virtual Voice
- Length: 7 hrs and 19 mins
- Unabridged
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Overall0
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Performance0
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Story0
What did you dream life would be like when you first got your license? Did you get into real estate to control your own schedule and enjoy the freedom of being self-employed? Perhaps it was the promise of unlimited income that attracted you to real estate? If you're like many agents, you've found achieving your dream to be stubbornly elusive. Within two years, the majority of new agents are forced to get a "real job". Those who do succeed often find they've sacrificed their personal life along the way. You don't have to choose between your business and your life. The Top Producer Life will ...
Virtual Voice Sample -
The Top Producer Life
- Build the Real Estate Career of Your Dreams in Any Economy
- Narrated by: Virtual Voice
- Length: 7 hrs and 19 mins
- Release date: 04-08-25
- Language: English
- What did you dream life would be like when you first got your license? Did you get into real estate to control your own schedule and enjoy the ...
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Please try again$14.95 or free with 30-day trial
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Service Failure
- The Real Reasons Employees Struggle with Customer Service and What You Can Do About It
- By: Jeff Toister
- Narrated by: Walter Dixon
- Length: 5 hrs and 39 mins
- Unabridged
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Overall14
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Performance8
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Story8
Customer service goals have been articulated, messages drilled, and incentive programs created. But many employees still deliver lackluster service. What does it take to get them functioning as stellar frontline representatives of the company? Rather than offering another set of tactics for improving customer service, this audiobook takes a novel approach by rooting out the real reasons employees aren’t delivering the service they should.
Preview -
Service Failure
- The Real Reasons Employees Struggle with Customer Service and What You Can Do About It
- Narrated by: Walter Dixon
- Length: 5 hrs and 39 mins
- Release date: 11-06-12
- Language: English
- Customer service goals have been articulated, messages drilled, and incentive programs created. But many employees still deliver lackluster service. What does it take to get them functioning as stellar frontline representatives of the company? Rather than offering another set of tactics for...
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Real Estate Marketing in the Digital Era
- Strategies for attracting more customers and selling more properties online
- By: Jorge Hernández
- Narrated by: Virtual Voice
- Length: 3 hrs and 17 mins
- Unabridged
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Overall0
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Performance0
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Story0
The way we buy homes and look for investment opportunities has changed dramatically in recent years. The traditional real estate business continues to rely on traditional sales channels: real estate fairs, home listing channels, and advertising through traditional media channels. The quality of contacts is decreasing while the demand for investment properties continues to increase. Technology has created unlimited opportunities in real estate, and we are experiencing a second golden age in the industry. These opportunities are real, but only for the most visionary entrepreneurs with the ...
Virtual Voice Sample -
Real Estate Marketing in the Digital Era
- Strategies for attracting more customers and selling more properties online
- Narrated by: Virtual Voice
- Length: 3 hrs and 17 mins
- Release date: 04-06-25
- Language: English
- The way we buy homes and look for investment opportunities has changed dramatically in recent years. The traditional real estate business continues...
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Digital Customer Service
- Transforming Customer Experience for An On-Screen World
- By: Rick Delisi, Dan Michaeli
- Narrated by: Rick Delisi
- Length: 5 hrs and 35 mins
- Unabridged
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Overall5
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Performance5
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Story5
Digital Customer Service traces the evolution of customer service - as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world.
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Nothing - too general
- By Anonymous on 04-23-25
Preview -
Digital Customer Service
- Transforming Customer Experience for An On-Screen World
- Narrated by: Rick Delisi
- Length: 5 hrs and 35 mins
- Release date: 12-21-21
- Language: English
- As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of digital customer service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's...
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Bypassed
- A Modern Guide for Local Mortgage Pros Left Behind by the Digital Customer
- By: Alec Hanson
- Narrated by: Alec Hanson
- Length: 5 hrs and 10 mins
- Unabridged
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Overall9
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Performance9
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Story9
Bypassed is your how-to business guide to adopt the brand-building tactics that work in today’s real estate market. In this action-oriented playbook, you’ll learn how to build vital brand visibility online to generate influence in your community; why just having a Facebook business page isn’t enough and how to harness the power of LinkedIn, Twitter, and Instagram, so you don’t miss a lead; the 10-step checklist you need to get more quality online reviews; how to become a legendary lead master; and the entire road map on how to create an unforgettable customer experience.
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LO-ved it!
- By Tracy G. on 07-03-20
Preview -
Bypassed
- A Modern Guide for Local Mortgage Pros Left Behind by the Digital Customer
- Narrated by: Alec Hanson
- Length: 5 hrs and 10 mins
- Release date: 06-01-20
- Language: English
-
Social media marketing, successful campaigns, and brand building are simpler than you think. Put technology to work for your business and increase your digital visibility. With these smart solutions, your traditional sales business will thrive in the new real estate landscape....
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Customer Service The Sandler Way
- 48 Rules for Strategic Customer Care
- By: Anne MacKeigan
- Narrated by: Sean Pratt
- Length: 3 hrs and 56 mins
- Unabridged
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Overall15
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Performance10
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Story10
What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 rules for strategic customer care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service: The Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.
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Spot on
- By Mr. 456 on 03-14-23
Preview -
Customer Service The Sandler Way
- 48 Rules for Strategic Customer Care
- Narrated by: Sean Pratt
- Length: 3 hrs and 56 mins
- Release date: 11-01-18
- Language: English
- Your customer service plan is only as strong as its weakest link. What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 rules for strategic customer care give you the guidelines you need to make intelligent strategic investments in...
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Please try again$14.19 or free with 30-day trial
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The Credit Union Way
- Inspiring True Stories of Credit Unions Coming To The Rescue
- By: Lee Silber
- Narrated by: Virtual Voice
- Length: 2 hrs and 27 mins
- Unabridged
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Much like Chicken Soup For The Soul, this book is filled with feel-good, bite-sized stories about people down on their luck, facing financial disaster—or worse—until a credit union comes to the rescue and saves the day. No matter how bad things get—and as you’ll see, they can get really bad—there is always hope when you have someone in your corner you can count on and who cares… about you. This book is about credit unions, and so much more. It’s about people helping people and an approach to life and business that encourages us to think about what we can give instead of what ...
Virtual Voice Sample -
The Credit Union Way
- Inspiring True Stories of Credit Unions Coming To The Rescue
- Narrated by: Virtual Voice
- Length: 2 hrs and 27 mins
- Release date: 05-12-25
- Language: English
- Much like Chicken Soup For The Soul, this book is filled with feel-good, bite-sized stories about people down on their luck, facing financial ...
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