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Publisher's Summary

Do you want to resolve conflict peacefully without creating awkward tension? To stand up for yourself, set boundaries, and never feel disrespected?

What if you could have those tough personal and professional conversations with less stress...and more success?

Prevent avoidance and fear from dictating your decisions.

Enter Conversation Tactics: Difficult Conversations Edition! This follow up to the international best seller Conversation Tactics: How to Charm, Befriend, and Defend is the resource that will teach you how to: (1) confront without creating a confrontation, (2) say everything you've always wanted to, and (3) keep everyone calm and peaceful.

Difficult, tense conversations are a necessity in every aspect of our daily lives. Unfortunately, most of us are not equipped nor educated to handle them in a productive, calm manner. This book is the product of years of social interaction and conversation coaching - I know exactly how to say it, and when to say it to resolve conflict without awkward tension.

  • You will learn to speak so people will listen.
  • You'll learn how to calmly solve any problem, minimize misunderstandings, and diffuse leftover tension - and the exact phrases to use.

What else will you learn in Conversation Tactics?

  • The importance of the third story and how to find it.
  • How to create a space of safety and vulnerability for honest discourse.
  • The best ways for tact and creating a win-win situation.
  • A phase-by-phase formula for any difficult conversation.
  • How to give and receive feedback and criticism optimally.
  • How to outsmart insults, dirty tactics, and impossible people.

Your difficult conversation can have two results.

©2016 Patrick King (P)2016 Patrick King

What members say

Average Customer Ratings

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Should be taught in hugh school

Good approach but mostly common sense guidelines. I know this could help households with teenagers.

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Helpful

I was pleased with this book, the points made. I actually will plan to review this book every so often as it was very insightful.

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A really useful guide

This book is a practical guide on how to deal with difficult conversations.
I read it twice and the second time took deep notes to be sure to refer to this book easily in my daily life.
It does not really talk about what to do if the difficult conversation starts from the other side, but I guess you can easily adapt the knowledge you gained to deal with it. I will definitely try to bring it into my life.

2 of 4 people found this review helpful

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  • wallis rose
  • 02-05-17

Recomended

Excellet strategies, information and advice. I highly recommed this book for laymen and clinicians.

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