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Publisher's Summary

The key to developing your leadership is to take control of how you communicate with people in your workplace. Become a better leader using the 8 Communication Principles of Leadership. Whether you are a senior executive, a night shift supervisor, a call center manager, or a shop steward, you can become a leader in the eyes of those you manage, report to, and work alongside. Learn how to make it easy for others to approach you, give straight answers to even the most difficult questions, and encourage dedication among those you work with. Suitable for all managers and supervisors.
©2009 Briefings Media Group; (P)2009 Briefings Media Group

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