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Publisher's Summary

An organization's productivity depends on effective management of its workforce. In this best-selling program, Professor Jeffrey Pfeffer reviews the ways in which well-intentioned companies can undermine their workforce and offers some new perspectives on more enlightened leadership. He highlights the workforce as a competitive advantage, the rhetoric and reality of "empowerment", and the costs of obsession with control.

(P) and ©1992 Stanford Alumni Association

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