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Publisher's Summary

According to The Waiter, 80 percent of customers are nice people just looking for something to eat. The remaining 20 percent, however, are socially maladjusted psychopaths.

Waiter Rant offers the server's unique point of view, replete with tales of customer stupidity, arrogant misbehavior, and unseen bits of human grace transpiring in the most unlikely places.

Through outrageous stories, The Waiter reveals the secrets to getting good service, proper tipping etiquette, and how to keep him from spitting in your food. The Waiter also shares his ongoing struggle, at age 38, to figure out if he can finally leave the first job at which he's really thrived.

(P)2008 Brilliance Audio, Inc.

Critic Reviews

"The other shoe finally drops. The front-of-the-house version of Kitchen Confidential; a painfully funny, excruciatingly true-life account of the waiter's life. As useful as it is entertaining." (Anthony Bourdain)"I really enjoyed Waiter Rant. The book is engaging and funny, a story told from my polar opposite perspective." (John DeLucie, chef of The Waverly Inn)

What members say

Average Customer Ratings

Overall

  • 3.8 out of 5.0
  • 5 Stars
    219
  • 4 Stars
    297
  • 3 Stars
    181
  • 2 Stars
    62
  • 1 Stars
    32

Performance

  • 4.0 out of 5.0
  • 5 Stars
    149
  • 4 Stars
    135
  • 3 Stars
    72
  • 2 Stars
    20
  • 1 Stars
    9

Story

  • 3.8 out of 5.0
  • 5 Stars
    123
  • 4 Stars
    130
  • 3 Stars
    86
  • 2 Stars
    30
  • 1 Stars
    16
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  • Overall
  • Performance
  • Story

Skips Chapters 1 & 2

I would skip the first two chapters, which give the backstory of how the author became a waiter. The rest of the book is fun and amusing, probably more so for people in the restaurant business and people who dine out often.

6 of 8 people found this review helpful

  • Overall
  • Performance
  • Story
  • Marie
  • Arlington, TN, United States
  • 09-26-16

Interesting behind the scenes view of restaurants

Would you listen to Waiter Rant again? Why?

I have read it and listened to it. It is definitely interesting to "read" the behind the scenes world of restaurants and the mindset of people that work as waiters and kitchen staff. Somewhat scary, somewhat an eye opener. Overall the book is great, I felt however that the "waiter" or "author" of this book was blaming the world and the rest of society about his career choices and how tough his life was. I felt that he was somewhat narcissistic and not very honest in some circumstances, which made this book a refreshing read. Nothing that goes on in the restaurant world is sugar coated.

What about Dan John Miller’s performance did you like?

The reading was ok. Wish there hadn't been that much profanity, could have done without that!

Was this a book you wanted to listen to all in one sitting?

No, but it is still interesting

Any additional comments?

Would get the book if it was on sale.

1 of 1 people found this review helpful

  • Overall
  • Performance
  • Story

Rethink your dining experience

We all know about some stories about unpleasant experiences with waiters, and this book doesn't shy away from that.

I regularly visit various restaurants around town and have seen all sorts of service from terrible to amazing, and this audiobook helps make sense of the mindset of waiters and restaurant staff.

A little warning: some chapters are not for the squeamish and deals with medical emergencies, bodily fluids, insects and unpleasant kitchen staff revenge techniques.

1 of 1 people found this review helpful

  • Overall
  • Performance
  • Story
  • PBG
  • Palm Beach Gardens, fl, US
  • 11-05-12

It's ok, but there are so many much better

This book wasn’t for you, but who do you think might enjoy it more?

Kinda of a mindless read.

Would you ever listen to anything by The Waiter again?

No

Have you listened to any of Dan John Miller’s other performances before? How does this one compare?

Miller was ok

You didn’t love this book... but did it have any redeeming qualities?

Not really

Any additional comments?

It could have bee more interesting and less predictable,,

1 of 1 people found this review helpful

  • Overall

Good but one-sided

I liked this and it certainly gives some real insight into the restaurant world (ugly insight most of the time!) It also justifiably highlights the pretentiousness of people, their demands, rudeness, etc. It even gives 40 ways to be a good customer. But it noticeably includes very little about waitstaff conduct, and therefore, 40 ways to be a good waiter. I'm not one of the jerks (20% is my standard tip) but I've had plenty of pretentious, uninterested, inflexible servers. And yes, the few that have been really bad, I've stiffed them --sorry but that's how it goes! Also, there are a lot of other jobs (in a commercial laundry as a teenager was a great one) that are just as tiring, and filled with rotten management. So my sympathy runs thin at times. Aside from those aspects, it was entertaining. Just wish he'd been a bit more balanced.

1 of 1 people found this review helpful

  • Overall

Entertaining and educational

This book wants me to meet the writer!
Excellent writing and amusing narration.

1 of 1 people found this review helpful

  • Overall
  • Ron
  • Sydney, Australia
  • 05-21-09

I wish it was longer!!

This is a fantastic book! It is not a 9 hour whining session like some people may lead you to believe. It is thoroughly entertaining. The waiter is actually a brilliant writer. The only section I had trouble with was towards the end where he states that all waiters do is complain, which some people may think is a bit hypocritical. But I don't think of this book as a rant. I think of it more as a report of what goes on in the food industry. There is a tonne of invaluable behind-the-scenes stories that we really need to know. I don't think I'll treat wait staff any differently after reading it, maybe just tip more. But it is brilliantly written, very funny in most of the book, and the narrator has the perfect voice for this story, very well executed. This is a must read for any food show fans, especially fans of Ramsay's Kitchen Nightmares.
I would listen to it all day if there was more of the same.

3 of 4 people found this review helpful

  • Overall
  • Performance
  • Story

Simply loved it

The book admirably narrated by Dan John Miller who brings it to life in all it's splendour. So much more than just a collection of waiter's anecdotes, it leads you into the intricacies of the food serving world, the delicate balance, power struggles and all aspects of the restaurant business.

" You're ready to do something when you're ready to do it. "

Most of the book takes place at a New York City restaurant named "The Bistro" (pretty generic, no?). The waiter gives us a composite picture of his life as the waiter by observing the mesh of interactions between the management, fellow workers, and customers. The good, the bad and the more than often ugly.

I enjoyed the psychological angle. I love the way the Waiter analyses his doings and feelings, manages his relationships with others, and draws a philosophical portrait of the waiter's trade. Most of which can be applied to other trades and people. I love how he balances his criticism with empathy for all and how he shares the truth about sanitation, poverty, relationships, self-confidence and bad customers. It's a tale of a man who chose an occupation out of despair and became excellent at it while preserving hope for the future by tuning out his passion.

" Cocooned inside our private dramas we often don't realize life is rolling by us like it should "

I read that a number of the weblog readers were disappointed by the book. I can't speak for them, but I've added the weblog to my blogroll since.

He's a waiter. He's really a writer. Refreshing. An engaging read (or listen).

1 of 1 people found this review helpful

  • Overall

Totally Entertaining...

I found this book totally entertaining. The narrator does a very good job. He changes up tones to keep things interesting. Though trying to sound like a female at times was kind of funny. This book did open my eyes to some of what waiters go through when they pick this as a career path. I give this book all five stars without hesitation.

3 of 4 people found this review helpful

  • Overall
  • MMF
  • New York
  • 09-21-08

Too much psychobabble

I was looking for funny accounts of crazy customers. And while it had a few, there was way too much autobiography of pre-waiter life and psycho babble. The author studied psychology and it's like that makes him an expert as to why his customers and coworkers act the way they do. He should have just stuck to one story after the next without overanalyzing it to death. When we did get actual customer stories, they were cute but not laugh out loud funny. I'd "read" this book if a friend loaned it to me, but I wouldn't recommend paying money for it.

4 of 6 people found this review helpful