Keep the Change

A Clueless Tipper's Quest to Become the Guru of the Gratuity

By: Steve Dublanica

Narrated by: Dan John Miller

Tipping is huge in America. Almost everyone leaves at least one tip every day. More than five million American workers depend on them, and we spend $66 billion on tips each year. And everyone recognizes that queasy feeling - in bars and restaurants, barbershops and beauty parlors, hotels and strip clubs, and everywhere else - when the check arrives or the tip jar looms. Omnipresent yet poorly understood, tipping has worked its way into almost every part of daily life.

In Keep the Change, bestselling author Steve Dublanica dives into this unexplored world, in a comical yet serious attempt to turn himself into the Guru of the Gratuity. As intrepid and irreverent as Michael Moore or A. J. Jacobs, Dublanica travels the country to meet strippers and shoeshine men, bartenders, bellhops, bathroom attendants, and many others, all in an effort to overcome his own sweaty palms when faced with those perennial questions: Should I tip? How much? Throughout, he explores why tipping has spread; he explains how differences in gender, age, ethnicity, and nationality affect our attitudes; and he reveals just what the cabdriver or deliveryman thinks of us after we’ve left a tip.

Written in the lively style that made Waiter Rant such a hit, Keep the Change is a fun and enlightening quest that will change the way we think - and tip.

©2010 Steve Dublanica (P)2010 Brilliance Audio, Inc.

Kick Backs

The author of this book used to be a waiter and wrote Waiter Rant, which is an excellent book also. As a former waiter, he is expecting to be tip every single time.

Keep the Change can be a little outrages. I personally don't feel that I should tip for every single services, like the mailman, but I also think that tipping should be given when service is needed.

For instant, I was at a high end restaurant with my caregiver and the waiter offered to give my staff a break and offered to help me with my dinner. It might been a slow night for the waiter, but I felt like he had my best interest for me and wanted to give my staff a break.

We tipped him heavily because he went out of his way to accommodate my needs.

Really good book. I just learned when you tip at Starbucks, the workers gets taxed on the tips. At the end of the day, they collect the money from the tip jar and send the tips to corporate and they will add the tip in each employee paychecks and get taxed.

I also learned the kick back system, where everyone in the service pool, gets their share of the pie.

Awesome book and it is very entertaining.

Lexus Drivers Are Not Bad Tippers

Very entertaining, although Lexus drivers are Not bad tippers. It is mentioned more than a few times, evidentally 411 from a -few- Valets. Guess whos tip just shrunk!? Otherwise, it's a fun listen. YES PEOPLE ... YOU TIP THE HOUSEKEEPING STAFF!!!

Good information

Overall was good. Some of it was a bit repetitive and slow to make a point. Good job on the great work.

What you're expecting and more

The Audible version is probably worth it for the performance alone.

Though obviously a book mostly about tipping, it's also a combination of Anthony Bordain's Parts Unknown, Michael Moore's Capitalism, and Dirty Jobs. A little heavy on blogger style, but able to give you the tools not just to know how to tip a waiter but also the more abstract principles on how to figure out how to tip in any situation.

A fun journey, but dodges the difficult questions

Would you recommend this audiobook to a friend? If so, why?

The author's exploration of the various service economy professions is enlightening. The overall thesis of the book is tip more and accept "tip creep." This hardly makes one a tipping guru. The author doesn't address the real tipping quandaries: do you tip on takeout? buffet service? What should one tip a golf caddy? I was expecting a more balanced approach distinguishing proper tipping situations from those where tips are requested without any real work, skill or service being provided.