Practical Customer

To future-proof your business, you need to do more than merely offer high-quality and great service. You need to become Ridiculously Easy to Do Business With. This practical guide offers over two dozen categories of policies and behaviors that cause "friction" (frustration) for your customers and clients. If left unaddressed, you will undoubtedly see a steady exodus of customers as they seek more accommodating and aligned alternatives. Customers will leave you for competitors if you give them a reason to.

Customer Service Success, The 6 Keys To Deliver A World-Class Experience, offers you new solutions to the age-old challenges that you face in your business every day…How do you keep your customers happy so that they never leave you? How do you get your clients excited to come back to your businesses time and time again? How do you create raving fan customers that will tell all of their friends, family and colleagues that they must to do business with you? This book will answer all of these questions for you and more in a simple, easy-to-follow format that is entertaining and educational. ...

Deploy Empathy will help you learn the skill of interviewing your customers—learning to truly listen to them—so that you can pull out their hidden needs, desires, and processes. Empathy is a skill that anyone can learn. Armed with the tactics you’ll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks. By the end of this book, you’ll be able to interview customers and potential customers with confidence.

Unlock Faster Growth, Smarter Decisions, and Effortless Productivity Using AI Even If You’re Not Technical Stuck doing work that AI could already handle for you, if only you knew how to use it properly? Do marketing, sales, or customer-support tasks drain your time because you don’t know where AI actually works (and where it fails)? Have you tried AI tools before, only to get bland output, generic content, and zero real business impact?

The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments from unlimited customers. The old sales and marketing methods can handle attracting new customers for growth; however, only in the last five years has a discipline emerged that views growth in relation to retention, not just sales.

The authors of Lean UX and Sense and Respond return with this deeply practical guide to Objectives and Key Results. OKRs are a simple but powerful goal-setting framework used by leading companies in every industry imaginable. This book will help you learn how to succeed with OKRs by using them to put your customers at the center of everything you do.

Are you tired of getting generic, unreliable results from ChatGPT and Claude? You're not alone. Most business owners are "playing" with AI while a few are quietly rebuilding their operations around it—and pulling ahead fast. The difference isn't the technology. It's prompt engineering mastery. "Prompt Engineering That Works" is the definitive business guide for founders, managers, and operators who want measurable ROI from AI—not just clever demos. Written by Tom Anderson, a former Director of Engineering who walked away from corporate burnout to help entrepreneurs build sustainable, AI...

This book is your hands-on guide to understanding, designing, and deploying AI agents that do more than chat — they act. Whether you're a beginner or a technical professional, you'll explore how intelligent agents are automating real-world tasks across industries like customer support, e-commerce, healthcare, finance, education, and software development. Inside, you'll learn: What AI agents are and how they work Key tools like LangChain, Flowise, and Make.com Real use cases with workflows, tools, and diagrams How to build agents with or without code What’s coming next in autonomous ...

A Practical Guide to Deploying AI Agents to Streamline Operations, Enhance Customer Service, and Reduce Costs is your comprehensive companion for integrating AI agents into your workflows—whether you're running a startup, scaling a small business, or optimizing an enterprise.

Adopting a holistic approach to email marketing will help you break through barriers, serve your customers better and drive stronger results for your company. Holistic Email Marketing is a reliable source of up-to-date, practical guidance, inspiration and thought leadership to make your email marketing programmes dynamic.

The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39...

Introducing the ultimate guide to starting your own dumpster rental business - "The Sweaty Startup Guide to Starting Your Own Dumpster Rental Business." If you're looking to break into the waste management industry, this comprehensive eBook has got you covered. Written by experienced entrepreneurs who have successfully launched and grown their own dumpster rental businesses, this guide takes you through every step of the process from market assessment to exit strategies. Are you hesitant about jumping into a new business venture? Chapter 1 provides a detailed but easy-to-digest introduction...

Books on marketing analytics tend to be quite academic, with an emphasis on precision and statistical significance that are rarely ever achievable in the corporate world. Having worked in marketing for companies of all sizes, I realize the sharp divide between how analytics are taught and how they are used. Decisions - even in very large companies - are usually made quickly with very imperfect data.

The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences.

Running a restaurant doesn’t have to mean endless stress, sleepless nights, and working harder than everyone else. The Restaurateur’s Path gives you a proven system to organize your restaurant, increase profits, and reclaim your time—without losing control of your business. Drawing from over 20 years of experience coaching and consulting with restaurants across Latin America and beyond, Germán De Bonis reveals how to: Build strong leadership and motivated teams. Control costs and master the numbers that truly matter. Implement marketing strategies that actually bring customers back. ...

Are you tired of getting snowed under every winter and not having the equipment or know-how to clear it all away? Look no further than Snow Removal Business Startup, the ultimate guide to starting and running a successful snow removal business. This comprehensive eBook takes you through every step of the snow removal business, from understanding your target market to negotiating contracts with clients. With 20 detailed chapters packed full of tips and advice, this book is the perfect resource for anyone looking to enter or grow in the snow removal industry. Chapter 1 delves into the basics ...

★ Want to BECOME Unstoppable? ★ This book hit... #1 International Bestseller in the U.S., Canada, and in the Philippines #1 HOT New Release in Canada #5 Bestseller in Canada in Parenting School-Age Children #7 Bestseller in Germany in Parenting School-Age Children #9 Bestseller in Australia in Parenting & Family Reference #95 Bestseller in Mexico in Parenting & Family Reference Want to DISCOVER how to navigate singlehood successfully? Want to AVOID over 7 Relationship Mistakes? Want to LEARN a powerful, PROVEN Leadership Formula, and ten (10) business strategies from corporate leaders? ...

“The Data Powered Regional Bank, A Practical Guide for Implementation and Success in Artificial Intelligence” provides an in-depth exploration of the transformative role of Artificial Intelligence and Machine Learning within the realm of regional banking. This authoritative guide demystifies the complexities of Artificial intelligence, offering banking professionals a clear understanding of these technologies and their practical implementation in the banking sector. The book serves as a strategic resource, aligning technological innovations with actionable strategies for digital ...

Is your Business Stuck in Financial Problem? Does your Business not generating enough Cash Flow? Are you finding ways to get the fund for your Business? Then this book is for you!!! Get the solution in a very innovative way The book is for Start-ups, Micro, Small, and Medium Enterprises who want to know about financing and accounting. There are various practical tips given for the business executives so that by applying to their Business, they would get excellent results. Grab the book now!!! Chapter 1 states the mental blocks for an entrepreneur which are not allowing them to attract money...

Any business that allows their customers credit terms will invariably run into late or non-payments. This affects cash flow and business viability. However, as the authors show, customers that are solvent will pay some suppliers every month, even if they don't pay everyone. So how do you ensure you are "first in line" to get paid?