Consumer Law

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Consumer Law and Protection in America is the essential plain-language guide to the rules, rights, and remedies that protect buyers in today’s complex marketplace. From deceptive advertising to unfair credit practices, this audiobook explains the real power of consumer law in every state and at the federal level.

ChatGPT is going to forever change how we use the internet. We currently live in a world where businesses are paying hundreds of dollars to people for writing engaging articles and blogs, and thousands of dollars per month for social media marketing and SEO.

Are you ready to increase your businesses sales and your customer service reputation? The 7 Laws of Viral Customer Service will, without a doubt, enlighten you as a business owner! Believe it or not, 68 percent of customers begin buying from a different business as a result of poor customer service. That means, if you or your employees show poor customer service, you will, more often than not, never see that customer again! Research also shows that the average business loses 15 percent of its customers each year.

This marketing classic has been expanded to include new commentary, new illustrations, and a bonus book: The 11 Immutable Laws of Internet Branding Smart and accessible, The 22 Immutable Laws of Branding is the definitive text on branding, pairing anecdotes about some of the best brands in the...

Do you really want the crooked baby-kissers and fake news to tell you what your rights are? Wouldn’t you rather discover them for yourself? The founders fought tirelessly to guarantee these God-given rights to life, liberty, and the pursuit of happiness. But let’s face it - the Bill of Rights is hard to understand. Its text is flowery and puzzling. It’s full of legal and political jargon.

In this signal work of history, Bancroft Prize winner and Pulitzer Prize finalist Lizabeth Cohen shows how the pursuit of prosperity after World War II fueled our pervasive consumer mentality and transformed American life. Trumpeted as a means to promote the general welfare, mass consumption quickly outgrew its economic objectives and became synonymous with patriotism, social equality, and the American Dream.

According to most economics textbooks, human beings are super-rational creatures who know what is in their own best interests and always act accordingly. When making a decision to purchase, the rational consumer would not buy something on the spur of the moment, or on the recommendation of a friend. Sound realistic?

Most credit books promise quick fixes and easy solutions to bad credit, but the truth is there is no quick fix when it comes to credit. Your best strategy as a smart consumer is to understand your credit inside and out. Credit expert John Ulzheimer can give you all the tools you need to master the world of credit, before or after you get into trouble, and take the power back into your own hands.

Conquer the Indiana Property and Casualty Insurance Exam in Under 120 Minutes delivers a clear, focused review of everything you need to understand property and liability insurance in the Hoosier State. This concise guide simplifies the essential topics—coverage forms, commercial and personal lines, risk management principles, and Indiana-specific regulations—making it ideal for busy professionals preparing for licensure or refreshing their industry knowledge. Readers and listeners will explore foundational topics such as underwriting, loss settlement, commercial property and liability ...

Conquer the Illinois Public Adjuster Exam in Under 90 Minutes: Prairie State Licensing Guide delivers a focused, streamlined path to exam success. Written in an audiobook-friendly style with short paragraphs and clear explanations, this study guide covers all domains tested on the Illinois Public Adjuster licensing exam. You will review the full scope of a public adjuster’s role, including representing policyholders, investigating losses, documenting claims, and negotiating settlements. Core content explains policy structure, duties after a loss, valuation methods, and the dispute ...

The definitive exposé of forced arbitration, the secret justice system that protects abusers, employers, and powerful corporations “Ballou is one of our most insightful analysts of the modern American legal system. This careful study should be required reading.” —Simon Johnson, Nobel...

A modern day classic, The Richest Man in Babylon dispenses financial advice through a collection of parables set in ancient Babylon. These famous "Babylonian parables" offer an understanding of - and solution to - a lifetime's worth of personal financial problems, and hold the secrets to acquiring money, keeping money, and earning more money.

America's elite have been using cash value life insurance to stockpile wealth for centuries. Used correctly, it is better described as a personal bank on steroids, and a financial bunker for tough times. To be clear, this audiobook is not about the typical garbage peddled by most insurance agents. Rather, an alternative to the risky investment strategies taught by Wall Street. It details a highly efficient form of cash value life insurance designed to supercharge your savings and stockpile wealth.

Avoid bankruptcy, foreclosure, and identity theft All the tools you need to build, rebuild, and maintain great credit Need to clean up your credit? This up-to-date resource is packed with action plans for repairing a bad report, paying down debt, and repairing a bad credit report. You'll...

Unlock the complexities of the prize machine industry with Legal Insights for Prize Machines, your ultimate guide to navigating the intricate world of legalities and compliance in this ever-growing market. This comprehensive eBook provides a thorough exploration of the diverse types of prize machines and their mounting popularity, setting the stage for a deeper understanding of the essential legal frameworks that govern these devices. Dive into the nuanced domains of federal and state regulations and extend your knowledge with international legal considerations that are crucial for ...

FORENSIC LINGUISTICS --- Decode the mysteries of language and the law with this definitive guide to the intersection of linguistics and forensic science. This book explores how linguistic principles and methodologies are applied to legal contexts, revealing the complexities of legal language and communication. Here are the key areas covered: Authorship Attribution in Legal Contexts - Methods for identifying authors of disputed texts. - Use of stylistic and linguistic features in forensic investigations. Forensic Phonetics in Speaker Identification - Analysis of acoustic features and speech ...

This book is for a very small percentage of business people. You see, most people in business are not trying to use Category Design to create a new category that changes the future and generates exponential new value. Instead, many people in business are trying to “not get fired.” Many people want to go to work, make a contribution, and go home.

Persuasive Techniques: The 21 Laws of Persuasion Master the psychology that drives every buying decision, negotiation, and human interaction. Whether you're closing deals, marketing products, or simply wanting to communicate more effectively, understanding The 21 Laws of Persuasion gives you an unfair advantage in business and life. What You'll Discover: ✅ The 21 Laws of Persuasion with real-world applications you can use today ✅ Nearly 60 proven psychological theories, including The Halo Effect, Social Proof, and Cognitive Dissonance ✅ How subliminal persuasion and mind control ...

How to Change a Law is a simple do-it-yourself manual for voters and policy advocates who want to take political action and change laws. Using the iLobby platform and our seven-step guide, you will learn how to craft your message, build a coalition, and move your issue forward. You will also learn to vote on issues, not just for candidates. Most of us confuse politics with policy. In this book, we're not talking about getting people elected to office.