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When Fish Fly
- Lessons for Creating a Vital and Energizing Workplace from the World Famous Pike Place Fish Market
- Narrated by: Kevin Gray
- Length: 1 hr and 44 mins
- Abridged Audiobook
- Release date: 08-12-04
- Language: English
- Publisher: Random House Audio
Regular price: $14.60
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Publisher's Summary
When Fish Fly offers Yokoyama's cohesive strategy for achieving world-famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market, you too can develop a culture that leads to excellent employee morale and legendary customer service.
Critic Reviews
"You can energize your employees and delight your customers by modeling your business on the...ideas from [this fish market]." (Author Ken Blanchard)
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