Think Talk Create

Building Workplaces Fit for Humans

By: David Brendel, Ryan Stelzer

Narrated by: James Fouhey

Length: 6 hrs and 44 mins

Publisher's summary

A brilliant counter-narrative for restoring humanity to the bottom-line, numbers-obsessed culture of the modern, 21st-century workplace.

In a time of unusual stress, with a pandemic raging and economic insecurity and dislocation increasing, we need to rediscover the values that make us human, that give us a sense of meaning in order to increase our potential for productivity and success. What stands in the way, however, is a professional culture where human connectedness is a lost art: the frenzied numbers-obsessed, bottom-line thinking, the "scratch and claw" workplace, and organizations where the boss can literally be an algorithm.

Through moving stories and a modern spin on the ancient framework of Socratic dialogue, David Brendel and Ryan Stelzer show how to move forward and build workplaces fit for humans through what uniquely defines us as human beings: our ability to think, talk, and create.

We can move forward by thinking carefully about a challenge, engaging peers in dialogue via open-ended questioning, and building a strategy collaboratively. Think Talk Create enables us to cultivate trust and define collective values, seemingly "soft" attributes that nonetheless markedly increase innovation and, ultimately, financial performance.

Think: Step back, slow down, avoid impulsive, short-sighted decision making.

Talk: Ask nonjudgmental, open-ended questions, with your mind as a blank slate, pursuing the problem like an empirical scientist or a judge presiding in court.

Create: Bring something new and meaningful into play, a novel solution to a pesky problem that can move the world in surprising, positive directions.

©2021 David Brendel and Ryan Stelzer (P)2021 PublicAffairs

Critic reviews

“Brendel and Stelzer counter the dehumanization flourishing unchecked and entrenched in today’s workplace. Their applied method of active inquiry - think, talk, create - actually works at fostering high performing individuals, teams, and organizations. It’s the right approach right now.” (Paul Zak, professor, Claremont Graduate University, and author of The Moral Molecule)

“Think Talk Create is a clarion yet compassionate critique of the ongoing dehumanization of work and workplaces, driven by prioritizing quantity over quality, metrics over ethics, and algorithms über alles. Replete with illuminating case studies, this mind-opening book shows how to solve thorny business problems by engaging a company’s most valuable assets: its employees and consumers. Every leader should read Think Talk Create and distribute copies to their team.” (Lou Marinoff, PhD, author of Plato Not Prozac!)

“Think Talk Create is the marvelous process for reconnecting after the isolation we’ve experienced during the COVID-19 era, enabling us to reach out for the productive engagement and innovation we so sorely need as individuals, in our organizations, and in society. Its roots are ancient, but it is so up-to-the-moment through David Brendel and Ryan Stelzer’s pragmatic advice, cogent social commentary, fascinating science, and wonderful story telling.” (Sandra Sucher, Harvard Business School, coauthor of The Power of Trust)

Indispensable para emprendedores y gerentes.

Deberían traducirlo a muchos idiomas y así ayudar a empresarios, gerentes, etc. al mejor funcionamiento de las empresas.