-
The A-Z of Service Excellence
- The Essential Guide to Becoming a Customer Service Professional
- Narrated by: Cate Schreck, Dave Stokes
- Length: 5 hrs and 31 mins
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Prime members: New to Audible?Get 2 free audiobooks during trial.
The A-Z of Service Excellence
Buy for $19.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also enjoyed...
-
Social Skills and Social Fluency
- How to Improve Your Communication and Social Skills, Shine in Conversations, Instantly Become Pleasant, and Master Any ... Intelligence and Empathy, Book 1
- By: Gabriel Konnor
- Narrated by: Jonathan M. Popp
- Length: 3 hrs and 39 mins
- Unabridged
-
Overall5 out of 5 stars 4
-
Performance5 out of 5 stars 2
-
Story5 out of 5 stars 2
Are you ready to improve your social skills and blow up socially? Even if you have tried to grow your social skills before and found yourself at the same place you were when you started, this book will offer you a foundation to go back to every time. There are theory and many practical examples and techniques that you can apply to your daily life. Not only you will start to grow your social skills, but you will also use the techniques to keep advancing them as they begin to take root.
-
5 out of 5 stars
-
An irreplaceable guide
- By Justin Gile on 07-29-21
By: Gabriel Konnor
-
Communicate Effectively
- Dos and Don’ts: Charm Anyone & Make Lasting Connections
- By: Jay Kohler
- Narrated by: John H. Fehskens for HotGhost Productions
- Length: 3 hrs and 14 mins
- Unabridged
-
Overall3 out of 5 stars 1
-
Performance4 out of 5 stars 1
-
Story3 out of 5 stars 1
Communication is the key to success in every sphere of life. Many times, we lose out on incredible opportunities because we are not great at communicating. In this book, you will learn how to communicate at work, with family and friends, and socially. In Chapter Four, you will learn how to win over the opposite sex. It has something to do with the genetic makeup of the genders.
By: Jay Kohler
-
The Key to Having Success Beyond Your Wildest Dreams
- The Secrets to Achieving Happiness, Health, and Wellness
- By: Ralph Reed
- Narrated by: Lenard A. Liebe
- Length: 3 hrs and 20 mins
- Unabridged
-
Overall0 out of 5 stars 0
-
Performance0 out of 5 stars 0
-
Story0 out of 5 stars 0
You have made plans to set yourself up for success and think that you are ready. However, you forgot the most essential part. You want to be on your way but need to acquire the necessary skills in a short time frame. You have a better option, so don’t panic. Achieving great success in life is most definitely not easy. However, it is possible and with the right mindset and skills, you too can do it.
By: Ralph Reed
-
Bundle Leaders Guidebook
- To Define What Are Good Leadership Skills & Reveal the Charisma Myth. Techniques of Powerful Leaders, and How They Use Influence, Persuasion, Public Speaking for Success
- By: Brent T. Donvan, Caryl R. Breton
- Narrated by: Tom Brooks, Jay Deanne
- Length: 11 hrs and 4 mins
- Unabridged
-
Overall4.5 out of 5 stars 16
-
Performance4.5 out of 5 stars 15
-
Story4.5 out of 5 stars 15
There are a lot of right leadership strategies and techniques our leaders have been using throughout history. In Bundle Leaders Guidebook, you will uncover the secrets to exceptional leadership. The books are designed to get you thinking about your own leadership style, and what you need to do to enhance your leadership.
-
1 out of 5 stars
-
Stupider for having listened to this
- By rich from dc on 01-18-22
By: Brent T. Donvan, and others
-
Public Speaking Beast Mode
- Learn the Art of Social Communication and Public Speaking. The Best Tools to Succeed at the Job Interview
- By: Mila Strife
- Narrated by: Corey Warner, Jessica Andrews
- Length: 10 hrs and 41 mins
- Unabridged
-
Overall1 out of 5 stars 1
-
Performance1 out of 5 stars 1
-
Story1 out of 5 stars 1
The fear of public speaking is one of the most common fears among humans. In fact, according to some studies, people are more scared of public speaking than dying, which is to say they would rather be the ones in the casket than the ones reading the eulogy! Would you like to beat anxiety and feel free from negative thoughts? Do you want to stop overthinking every situation?
-
1 out of 5 stars
-
awful narration
- By Rachel H. on 07-27-21
By: Mila Strife
-
Sell!
- The Way Your Customers Want to Buy
- By: Dale Carnegie & Associates
- Narrated by: Dan Strutzel
- Length: 5 hrs and 10 mins
- Unabridged
-
Overall5 out of 5 stars 26
-
Performance5 out of 5 stars 23
-
Story5 out of 5 stars 23
What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter. In this age where media is social and funding is raised by crowds, the sales cycle has permanently changed. It's no longer enough to know your product, nor always appropriate to challenge your customer's thinking based on your online research. In Sell!: The Way Your Customers Want to Buy, Dale Carnegie & Associates reveal the real modern sales cycle.
-
5 out of 5 stars
-
Awesome story!
- By SmartSysta on 06-07-23
-
Social Skills and Social Fluency
- How to Improve Your Communication and Social Skills, Shine in Conversations, Instantly Become Pleasant, and Master Any ... Intelligence and Empathy, Book 1
- By: Gabriel Konnor
- Narrated by: Jonathan M. Popp
- Length: 3 hrs and 39 mins
- Unabridged
-
Overall5 out of 5 stars 4
-
Performance5 out of 5 stars 2
-
Story5 out of 5 stars 2
Are you ready to improve your social skills and blow up socially? Even if you have tried to grow your social skills before and found yourself at the same place you were when you started, this book will offer you a foundation to go back to every time. There are theory and many practical examples and techniques that you can apply to your daily life. Not only you will start to grow your social skills, but you will also use the techniques to keep advancing them as they begin to take root.
-
5 out of 5 stars
-
An irreplaceable guide
- By Justin Gile on 07-29-21
By: Gabriel Konnor
-
Communicate Effectively
- Dos and Don’ts: Charm Anyone & Make Lasting Connections
- By: Jay Kohler
- Narrated by: John H. Fehskens for HotGhost Productions
- Length: 3 hrs and 14 mins
- Unabridged
-
Overall3 out of 5 stars 1
-
Performance4 out of 5 stars 1
-
Story3 out of 5 stars 1
Communication is the key to success in every sphere of life. Many times, we lose out on incredible opportunities because we are not great at communicating. In this book, you will learn how to communicate at work, with family and friends, and socially. In Chapter Four, you will learn how to win over the opposite sex. It has something to do with the genetic makeup of the genders.
By: Jay Kohler
-
The Key to Having Success Beyond Your Wildest Dreams
- The Secrets to Achieving Happiness, Health, and Wellness
- By: Ralph Reed
- Narrated by: Lenard A. Liebe
- Length: 3 hrs and 20 mins
- Unabridged
-
Overall0 out of 5 stars 0
-
Performance0 out of 5 stars 0
-
Story0 out of 5 stars 0
You have made plans to set yourself up for success and think that you are ready. However, you forgot the most essential part. You want to be on your way but need to acquire the necessary skills in a short time frame. You have a better option, so don’t panic. Achieving great success in life is most definitely not easy. However, it is possible and with the right mindset and skills, you too can do it.
By: Ralph Reed
-
Bundle Leaders Guidebook
- To Define What Are Good Leadership Skills & Reveal the Charisma Myth. Techniques of Powerful Leaders, and How They Use Influence, Persuasion, Public Speaking for Success
- By: Brent T. Donvan, Caryl R. Breton
- Narrated by: Tom Brooks, Jay Deanne
- Length: 11 hrs and 4 mins
- Unabridged
-
Overall4.5 out of 5 stars 16
-
Performance4.5 out of 5 stars 15
-
Story4.5 out of 5 stars 15
There are a lot of right leadership strategies and techniques our leaders have been using throughout history. In Bundle Leaders Guidebook, you will uncover the secrets to exceptional leadership. The books are designed to get you thinking about your own leadership style, and what you need to do to enhance your leadership.
-
1 out of 5 stars
-
Stupider for having listened to this
- By rich from dc on 01-18-22
By: Brent T. Donvan, and others
-
Public Speaking Beast Mode
- Learn the Art of Social Communication and Public Speaking. The Best Tools to Succeed at the Job Interview
- By: Mila Strife
- Narrated by: Corey Warner, Jessica Andrews
- Length: 10 hrs and 41 mins
- Unabridged
-
Overall1 out of 5 stars 1
-
Performance1 out of 5 stars 1
-
Story1 out of 5 stars 1
The fear of public speaking is one of the most common fears among humans. In fact, according to some studies, people are more scared of public speaking than dying, which is to say they would rather be the ones in the casket than the ones reading the eulogy! Would you like to beat anxiety and feel free from negative thoughts? Do you want to stop overthinking every situation?
-
1 out of 5 stars
-
awful narration
- By Rachel H. on 07-27-21
By: Mila Strife
-
Sell!
- The Way Your Customers Want to Buy
- By: Dale Carnegie & Associates
- Narrated by: Dan Strutzel
- Length: 5 hrs and 10 mins
- Unabridged
-
Overall5 out of 5 stars 26
-
Performance5 out of 5 stars 23
-
Story5 out of 5 stars 23
What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter. In this age where media is social and funding is raised by crowds, the sales cycle has permanently changed. It's no longer enough to know your product, nor always appropriate to challenge your customer's thinking based on your online research. In Sell!: The Way Your Customers Want to Buy, Dale Carnegie & Associates reveal the real modern sales cycle.
-
5 out of 5 stars
-
Awesome story!
- By SmartSysta on 06-07-23
-
Emotional Intelligence
- The Essential Beginners Guide to Mastering Social Skills, Improve Relationships and Control Emotions
- By: Daniel Clark
- Narrated by: Chris Lynch
- Length: 3 hrs and 11 mins
- Unabridged
-
Overall4 out of 5 stars 4
-
Performance4 out of 5 stars 4
-
Story4 out of 5 stars 4
If you want to learn about the different kind of intelligence that many corporations are using in their hiring assessments of potential candidates, then this audiobook, Emotional Intelligence, is the audiobook that is a must-have to help you begin your journey in learning how to develop your emotional intelligence.
-
5 out of 5 stars
-
Pretty helpful
- By Dvante on 02-04-21
By: Daniel Clark
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Unabridged
-
Overall5 out of 5 stars 23
-
Performance5 out of 5 stars 21
-
Story5 out of 5 stars 21
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
-
5 out of 5 stars
-
Reinforces core values
- By Vicki Cloutier on 04-07-22
-
Elite Communication Skills for Young Professionals
- The Ultimate Guide to Get More Respect, Make Your Work Life Easier, and Rapidly Advance Your Career
- By: Ty Hoesgen
- Narrated by: Alexander Salamat
- Length: 5 hrs and 28 mins
- Unabridged
-
Overall5 out of 5 stars 41
-
Performance5 out of 5 stars 40
-
Story5 out of 5 stars 40
If you’re not getting the respect, the money, or the opportunities you deserve, it’s time to tap into the power of communication. Whether you’re an introvert or extrovert, these tips will help you master your people skills and rapidly advance your career. And if you’re already a decent communicator, this book will skyrocket your life to the next level. Armed with the right knowledge and techniques, anyone can improve their communication skills, make their work life easier, and fast-track their success.
-
5 out of 5 stars
-
Great advice and insight
- By Megan on 03-19-24
By: Ty Hoesgen
-
Job Interview Preparation
- Practical Strategies Guide for What to Do Before an Interview to Get Any Job You Want. How to Have a Winning Approach to Interview.
- By: Robin Superhalk
- Narrated by: Daniel Houle
- Length: 3 hrs and 2 mins
- Unabridged
-
Overall0 out of 5 stars 0
-
Performance0 out of 5 stars 0
-
Story0 out of 5 stars 0
If you want to know how exactly a job interview is done and get the job of your dream, then keep reading. In this audiobook I will show you how to prepare for the interview and how to behave during it. If you think you have failed an interview so many times, or have never faced one, with this audiobook you will understand how simple it is to have the job of your dreams!
By: Robin Superhalk
-
Social Skills Guidebook
- Improve Your Communication and Conversation Skills, Reduce Shyness, Insecurity, and Boost Your Emotional Intelligence
- By: Cristiano Rodriguez
- Narrated by: Ryan Whiting
- Length: 3 hrs and 48 mins
- Unabridged
-
Overall0 out of 5 stars 0
-
Performance0 out of 5 stars 0
-
Story0 out of 5 stars 0
Are you shy? Do you feel that your conversations tend to be awkward? Do you want to change and improve your social skills, but you don’t know how, right? Well, you are not alone. Millions of people struggle and find it hard to be social. The good news is that being social is a learned skill and you have the ability and power to transform into a confident individual. Take a look around you and realize that you can become socially comfortable like everyone else once you conquer your fears that hold you back and by applying what you will learn in this book.
-
The Social Skills Blueprint
- 9 Essential Assets to Improve Your Communication, Win Friends, Build Self-Confidence and Make Connections with New People
- By: Damien Reed
- Narrated by: Jason Belvill
- Length: 3 hrs and 9 mins
- Unabridged
-
Overall5 out of 5 stars 53
-
Performance5 out of 5 stars 51
-
Story5 out of 5 stars 51
All the information contained in this book is designed to help fix your social skills, once and for all. The application of what you learn in this book can help you see results in as less as one week and change your life forever.
-
5 out of 5 stars
-
loved the story telling parts
- By Ramon B. Hamilton on 12-07-19
By: Damien Reed
-
Emotional Intelligence & Interpersonal Intelligence: Simple Ways to Fix Your EQ and Importance of Relating Well to People (Bundle)
- Positive Mind, Book 3
- By: Alex Canny
- Narrated by: Adam Hebert
- Length: 4 hrs and 5 mins
- Unabridged
-
Overall5 out of 5 stars 80
-
Performance5 out of 5 stars 79
-
Story5 out of 5 stars 78
Do you wish you understood others better? Do you want to master your own emotions? Have you ever heard someone say, “He/She is good with people.” Do you wish you understood others better? These books will take you through a deeper understanding of what emotional and interpersonal intelligences are and why you should aim to build or increase them, as well as step-by-step instructions on how to do it.
-
1 out of 5 stars
-
These reviews are suspicious
- By Diana293 on 02-13-21
By: Alex Canny
-
The Conversation Skills Guide
- How to Talk to Anyone with Confidence, Charisma & Influence
- By: John Porter, Amy Green
- Narrated by: Jason Belvill
- Length: 4 hrs and 26 mins
- Unabridged
-
Overall5 out of 5 stars 55
-
Performance5 out of 5 stars 16
-
Story5 out of 5 stars 15
Do you want to be able to talk to people with confidence and charisma, always know what to say even in difficult situations, easily make small talk, become an effective communicator, and leave a great first impression? If that’s the case, this audiobook will finally help you get there!
-
5 out of 5 stars
-
talk to anyone
- By F on 12-15-20
By: John Porter, and others
-
Psychology of Selling: Advanced EQ Strategies & Surefire Triggers to Boost Sales Instantly
- Use Emotional Intelligence Techniques to Make Your Pitch and Close the Deal Every Time
- By: Avery Wright
- Narrated by: Jacob Buchholz
- Length: 5 hrs
- Unabridged
-
Overall5 out of 5 stars 104
-
Performance5 out of 5 stars 103
-
Story5 out of 5 stars 103
Looking for a simple way to become a better salesperson? Sales is not about knocking on doors, cold calling, or pestering people until they buy. Sales is about creating relationships and understanding the psychology of persuasion. Becoming a better salesperson will not only help you make more money - it will also improve your relationships with friends and family. The Psychology of Selling will teach you how to craft sales pitches that work by first teaching you what is going on in the mind of your prospect. This audiobook is your secret weapon.
-
4 out of 5 stars
-
Good information but hard to listen to
- By Lera B on 01-19-20
By: Avery Wright
-
More Than a Boss
- Six Indispensable Leadership Tools For First-Time Managers
- By: Nick Brzozowski
- Narrated by: Joe Scalora
- Length: 3 hrs and 39 mins
- Unabridged
-
Overall5 out of 5 stars 32
-
Performance5 out of 5 stars 31
-
Story5 out of 5 stars 31
This is an audiobook about the basics. I won’t tell you how to become CEO or double your salary, but if your hope is to become the boss that you would have wanted, this is the audiobook for you.
-
5 out of 5 stars
-
Great tool for Managers!
- By Ali G. on 06-27-23
By: Nick Brzozowski
-
Communication and Conversations
- How to Communicate Better at Work and in Your Life
- By: Tom Ferris
- Narrated by: Oliver Hunt
- Length: 2 hrs and 35 mins
- Unabridged
-
Overall5 out of 5 stars 32
-
Performance5 out of 5 stars 2
-
Story5 out of 5 stars 2
Connect with loved ones, be a more effective speaker in the workplace, and get your message across clearly by learning how to be a better communicator. If you answered yes to any of the previous questions, don’t worry. It’s never too late to turn things around and become a more effective and impactful speaker. Conveying a message clearly is more of an art form than a science, and those that have learned to master it become more successful, confident, and dare we say it - popular.
-
5 out of 5 stars
-
Communicate with confidence
- By P. Taylor on 09-17-21
By: Tom Ferris
-
The Language of Sales
- The Art and Science of Sales Communication
- By: Tom Hopkins, Andrew Eilers
- Narrated by: Bill Foote
- Length: 5 hrs and 26 mins
- Unabridged
-
Overall4.5 out of 5 stars 498
-
Performance4.5 out of 5 stars 435
-
Story4.5 out of 5 stars 433
Have you ever wondered why it’s so easy to talk with some people and not with others? It’s simple - you speak the same language! This doesn’t mean that you both speak English or have a similar dialect. It means that you connect with them on some level. In selling, building trusting relationships is all about understanding people who are different from you and being flexible enough in your communication skills to relate to them. This is a learned skill!
-
5 out of 5 stars
-
Good listening
- By ECampos on 11-16-20
By: Tom Hopkins, and others
Publisher's summary
Does the job you have (or the job you want) require customer interactions? Do you want to handle difficult customers with ease? Do you long for recognition of your customer service skills? Do you know what it takes to be a customer service professional?
Every business has customers, and employers are seeking to hire, retain, and reward employees who have the skills, the knowledge, and the motivation to provide a consistently superior level of service to every customer, every day. No longer is a bright smile and a friendly hello enough to satisfy customers and keep them coming back. Employers and customers want customer service professionals.
The A-Z of Service Excellence contains everything you need to not only survive but thrive in any role that requires you to interact with customers, including how to:
- Communicate respectfully with people from all walks of life
- Identify and address your own levels of stress
- Achieve the customer service job of your dreams
- Refresh a tired customer service approach
- Apply these skills in any industry
Whether you are seeking your first customer service role or you’ve been providing customer service for years (or even decades), this audiobook is for you.
Related to this topic
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Unabridged
-
Overall5 out of 5 stars 23
-
Performance5 out of 5 stars 21
-
Story5 out of 5 stars 21
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
-
5 out of 5 stars
-
Reinforces core values
- By Vicki Cloutier on 04-07-22
-
The Power of Presence
- Unlock Your Potential to Influence and Engage Others
- By: Kristi Hedges
- Narrated by: Karen Saltus
- Length: 7 hrs
- Unabridged
-
Overall4 out of 5 stars 78
-
Performance4 out of 5 stars 66
-
Story4 out of 5 stars 66
Everyone recognizes leaders with "presence." They stand out for their seemingly innate ability to command attention and inspire commitment. But what is this secret quality they exude, exactly? Executive and CEO coach Kristi Hedges demystifies this elusive trait, revealing that leadership presence is the intersection of outward influencing skills and internal mental conditioning. Using her I-Presence model, the author shows how anyone-regardless of position or personality-can strengthen their impact.
-
4 out of 5 stars
-
Useful Information, Robotic Presentation
- By Jennifer L. Sullivan on 04-22-15
By: Kristi Hedges
-
More Than a Boss
- Six Indispensable Leadership Tools For First-Time Managers
- By: Nick Brzozowski
- Narrated by: Joe Scalora
- Length: 3 hrs and 39 mins
- Unabridged
-
Overall5 out of 5 stars 32
-
Performance5 out of 5 stars 31
-
Story5 out of 5 stars 31
This is an audiobook about the basics. I won’t tell you how to become CEO or double your salary, but if your hope is to become the boss that you would have wanted, this is the audiobook for you.
-
5 out of 5 stars
-
Great tool for Managers!
- By Ali G. on 06-27-23
By: Nick Brzozowski
-
What Do You Really Want for Your Children?
- By: Dr. Wayne W. Dyer
- Narrated by: Dr. Wayne W. Dyer
- Length: 4 hrs and 12 mins
- Unabridged
-
Overall5 out of 5 stars 334
-
Performance5 out of 5 stars 284
-
Story5 out of 5 stars 281
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
-
5 out of 5 stars
-
Deaply helpful
- By Dominique on 04-28-15
-
How to Master the Art of Selling Financial Services
- By: Tom Hopkins
- Narrated by: Tom Hopkins
- Length: 3 hrs and 48 mins
- Unabridged
-
Overall5 out of 5 stars 313
-
Performance5 out of 5 stars 270
-
Story5 out of 5 stars 268
Whether you're a financial services expert or novice, you understand the business. You've worked hard to gain your product knowledge. You study industry trends. But do you know how to talk to clients so they'll listen? The How to Master the Art of Selling Financial Services live audio seminar shows you how to gain the trust of others quickly and get them to like you, take your advice, and become long-term clients, which is the foundation for every successful business.
-
3 out of 5 stars
-
better stuff for free on YouTube from
- By milos Vranic on 08-10-17
By: Tom Hopkins
-
NLP at Work
- The Essence of Excellence, 3rd Edition (People Skills for Professionals)
- By: Sue Knight
- Narrated by: Sean Pratt
- Length: 14 hrs and 30 mins
- Unabridged
-
Overall4 out of 5 stars 152
-
Performance4 out of 5 stars 126
-
Story4 out of 5 stars 126
Since the first edition, NLP at Work has pioneered the use of neurolinguistic programming (NLP) in the business world to improve communication, negotiation, teamwork, and influence. With more 100,000 copies sold and now in its third edition, NLP at Work is a clear and comprehensive introduction to using NLP in the workplace, with a unique personal style and approach.
-
1 out of 5 stars
-
Narcisistic useless
- By Mike G. Bianco on 02-17-15
By: Sue Knight
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Unabridged
-
Overall5 out of 5 stars 23
-
Performance5 out of 5 stars 21
-
Story5 out of 5 stars 21
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
-
5 out of 5 stars
-
Reinforces core values
- By Vicki Cloutier on 04-07-22
-
The Power of Presence
- Unlock Your Potential to Influence and Engage Others
- By: Kristi Hedges
- Narrated by: Karen Saltus
- Length: 7 hrs
- Unabridged
-
Overall4 out of 5 stars 78
-
Performance4 out of 5 stars 66
-
Story4 out of 5 stars 66
Everyone recognizes leaders with "presence." They stand out for their seemingly innate ability to command attention and inspire commitment. But what is this secret quality they exude, exactly? Executive and CEO coach Kristi Hedges demystifies this elusive trait, revealing that leadership presence is the intersection of outward influencing skills and internal mental conditioning. Using her I-Presence model, the author shows how anyone-regardless of position or personality-can strengthen their impact.
-
4 out of 5 stars
-
Useful Information, Robotic Presentation
- By Jennifer L. Sullivan on 04-22-15
By: Kristi Hedges
-
More Than a Boss
- Six Indispensable Leadership Tools For First-Time Managers
- By: Nick Brzozowski
- Narrated by: Joe Scalora
- Length: 3 hrs and 39 mins
- Unabridged
-
Overall5 out of 5 stars 32
-
Performance5 out of 5 stars 31
-
Story5 out of 5 stars 31
This is an audiobook about the basics. I won’t tell you how to become CEO or double your salary, but if your hope is to become the boss that you would have wanted, this is the audiobook for you.
-
5 out of 5 stars
-
Great tool for Managers!
- By Ali G. on 06-27-23
By: Nick Brzozowski
-
What Do You Really Want for Your Children?
- By: Dr. Wayne W. Dyer
- Narrated by: Dr. Wayne W. Dyer
- Length: 4 hrs and 12 mins
- Unabridged
-
Overall5 out of 5 stars 334
-
Performance5 out of 5 stars 284
-
Story5 out of 5 stars 281
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
-
5 out of 5 stars
-
Deaply helpful
- By Dominique on 04-28-15
-
How to Master the Art of Selling Financial Services
- By: Tom Hopkins
- Narrated by: Tom Hopkins
- Length: 3 hrs and 48 mins
- Unabridged
-
Overall5 out of 5 stars 313
-
Performance5 out of 5 stars 270
-
Story5 out of 5 stars 268
Whether you're a financial services expert or novice, you understand the business. You've worked hard to gain your product knowledge. You study industry trends. But do you know how to talk to clients so they'll listen? The How to Master the Art of Selling Financial Services live audio seminar shows you how to gain the trust of others quickly and get them to like you, take your advice, and become long-term clients, which is the foundation for every successful business.
-
3 out of 5 stars
-
better stuff for free on YouTube from
- By milos Vranic on 08-10-17
By: Tom Hopkins
-
NLP at Work
- The Essence of Excellence, 3rd Edition (People Skills for Professionals)
- By: Sue Knight
- Narrated by: Sean Pratt
- Length: 14 hrs and 30 mins
- Unabridged
-
Overall4 out of 5 stars 152
-
Performance4 out of 5 stars 126
-
Story4 out of 5 stars 126
Since the first edition, NLP at Work has pioneered the use of neurolinguistic programming (NLP) in the business world to improve communication, negotiation, teamwork, and influence. With more 100,000 copies sold and now in its third edition, NLP at Work is a clear and comprehensive introduction to using NLP in the workplace, with a unique personal style and approach.
-
1 out of 5 stars
-
Narcisistic useless
- By Mike G. Bianco on 02-17-15
By: Sue Knight