Regular price: $28.51

Free with 30-day trial
Membership details Membership details
  • A 30-day trial plus your first audiobook, free
  • 1 credit/month after trial – good for any book, any price
  • Easy exchanges – swap any book you don’t love
  • Keep your audiobooks, even if you cancel
  • After your trial, Audible is just $14.95/month
OR
In Cart

Editorial Reviews

Loren Lester's appealing performance of Stacy Perman's New York Times best seller, In-N-Out Burger: A Behind-the-Counter Look at the Fast-Food Chain That Breaks All the Rules takes listeners on a cultural history of the restaurant and the family that founded it. California's most beloved burger was founded in a roadside shack after World War II, and now draws enthusiastic crowds all the way to Texas. Yet, the Snyder family, the founders and owners, refuse to do things the way other fast-food chains do. Is this the secret to their success? Devotees of the delicious burgers will have to keep listening to find out

Publisher's Summary

It's the untold story of the renegade burger chain that evokes a passionate following unlike any other. In fast-food corporate America, In-N-Out Burger stands apart. Begun in a tiny shack in the shadow of World War II, this family-owned chain has steadfastly refused to franchise or be sold. It is a testament to old-fashioned values and reminiscent of a simpler time when people, loyalty, and a freshly made, juicy hamburger meant something. Over time, In-N-Out Burger has become nothing less than a cultural institution that can lay claim to an insanely loyal following.

Perman uses her investigative skills to uncover the story of a real American success story. It is not only a tale of a unique and profitable business that exceeds all expectations, but of a family's struggle to maintain a sustainable pop empire against the industry it helped pioneer, internal tensions, and a bitter lawsuit that threatened to bring the company to the brink. This is a lesson in a counterintuitive approach to doing business that places quality, customers, and employees over the riches promised by rapid expansion.

In-N-Out Burger is a keenly observed narrative that explores the evolution of a California fad that transformed into an enduring cult of popularity; it is also the story of the conflicted, secretive, and ultimately tragic Snyder family who cooked a billion burgers and hooked a zillion fans. As the story of In-N-Out Burger unfolds so too does the cultural history of America as influenced and shaped by car culture and fast food.

©2009 Stacy Perman; (P)2009 HarperCollins Publishers

What members say

Average Customer Ratings

Overall

  • 4.1 out of 5.0
  • 5 Stars
    68
  • 4 Stars
    55
  • 3 Stars
    28
  • 2 Stars
    7
  • 1 Stars
    3

Performance

  • 4.3 out of 5.0
  • 5 Stars
    42
  • 4 Stars
    29
  • 3 Stars
    10
  • 2 Stars
    2
  • 1 Stars
    1

Story

  • 4.2 out of 5.0
  • 5 Stars
    40
  • 4 Stars
    25
  • 3 Stars
    13
  • 2 Stars
    5
  • 1 Stars
    1
Sort by:
  • Overall
  • Ron
  • Sunnyvale, CA, USA
  • 09-24-09

A Must Read

This is a fabulous book!. It is not a handbook on business plans used by In-N-Out or what it takes to run a successful business according to In-N-Out principals, but a biography about the chain itself. Although primarily focused on In-N-Out it covers the past 80 years of the fast food industry. It is earmarked by pop-culture events along the way, from the post-war era of the late 40's early 50's to the fast pace of the late 90's internet boom. It's a nostalgic look on what America was and could be. The book is filled with hope and tragedy and keeps the reader interested with every turn of the page. For those of you who love this chain, I highly recommend reading it. Or you can listen to it like I did through Audible! ;)

3 of 3 people found this review helpful

  • Overall
  • Performance
  • Story

Great story

What did you love best about In-N-Out Burger?

This is a lovely story about what makes a great burger restaurant. I loved the sense of family and the way they stuck together though 3 generations of burgers.

Which scene was your favorite?

I loved the way the family kept returning to their roots in Baldwin Park

Any additional comments?

I recommend this read for anyone who has had enough of McDonald's and wants to bring the goodness back to their burgers.

2 of 2 people found this review helpful

  • Overall
  • Melissa
  • Bloomington, MN, USA
  • 02-22-10

Flowery Promo Piece

This book was a good story, but lacked value as a business book. It read as a long promo piece, clearly biased, using a LOT of flowery language to describe the founding family as "saintly" (yes, this word was actually used). It was a good story, but could have easily been summed up in a short magazine article. Not worth a busy person's time.

5 of 6 people found this review helpful

  • Overall
  • Robert
  • pleasanton, CA, United States
  • 08-30-09

A tasteful history of In & Out Burger

Not knowing much about the company, other than being a fan of the food. I found this to be interesting history of a fast food company that has stayed with their core values while continuing to grow. The family history was interesting and sad. Found the story to be a little repetative at times or almost an In & Out commercial. I enjoyed the book and would recommend it.

2 of 2 people found this review helpful

  • Overall
  • Tim
  • United States
  • 10-22-10

Two Words... well Three Words

Fried Mustard Buns!!!!

I love it. A fast read. In-N'-Out.

1 of 1 people found this review helpful

  • Overall
  • Performance
  • Story

Great for In-N-Out fans!

Good story, well-written, but a touch long--once you get through the first couple hours, the book becomes more interesting.

  • Overall
  • Performance
  • Story

Decent listen

What reaction did this book spark in you? Anger, sadness, disappointment?

A bit disappointed in the book - great history of the family behind the company, and maybe not as much about the actual chain, their business practices and ideals as I would have liked. The author mentions the company is very private, so I don't think this has much inside scoop on the business end. if you want a history of In'nOut and the owners, you will enjoy the book. If you are looking for more of a business model book, I believe you will be left wanting more.

  • Overall
  • Performance
  • Story

Fascinating!!!

Very insightful and great reminders on business and ethics. Dang good burgers as well! Boom!

  • Overall
  • Performance
  • Story

Very inspiring for entrepreneurs

This is not your typical Business book. I have read a lot of business books and have been in business for a while and I truly believe that In-N-Out best exemplifies the best practices in business.

  • Overall
  • Performance
  • Story

A fair and detailed history of the cult burger stand

A great story of the Burger stand and the Snyder family and why the Double double is the king of Burgers.

Sort by:
  • Overall
  • Performance
  • Story
  • mrs judi waldman
  • 12-07-17

Amazing!

I used to think all fast food chains were the same process, but this book proved me wrong. I recommend this book for ages 12 and above.