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Publisher's Summary

When a friend told Bernie Marcus and Arthur Blank that "you've just been hit in the ass by a golden horseshoe," they thought he was crazy. After all, both had just been fired. What the friend, Ken Langone, meant was that they now had the opportunity to create the kind of wide-open warehouse store that would help spark a consumer revolution through low prices, excellent customer service, and wide availability of products.

Built from Scratch is the story of how two incredibly determined and creative people - and their associates - built a business from nothing to 761 stores and $30 billion in sales in a mere 20 years.

Built from Scratch tells many colorful stories associated with The Home Depot's founding and meteoric rise; shows that a company can be a tough, growth-oriented competitor, and still maintain a high sense of responsibility to the community; and provides great lessons useful to people in any business, from start-ups to the Fortune 500.

©1999 Homer TLC, Inc. (P)2017 Tantor

What members say

Average Customer Ratings

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Long Commercial For How Great Home Depot Is

I like the Home Depot stores but the book got a little boring after listening to hours and hours on how the founder thinks their store is so great.

1 of 1 people found this review helpful

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Bezos must have read this book.

This was entertaining and educational. Concepts talked about in this book appear to be followed by Amazon to a large degree. Very few business books get a laugh out of me, but this book had a few stories that made me crack up. Anyone in business would benefit from this book.

3 of 4 people found this review helpful

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fascinating story

great insights on how to build a business around a vision.
at times, it seems a bit exaggerated in light of the current store experience

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Great book with a great storyline and lessons

Loved how the book describes the various events throughout the lives of the founders and the lessons they learned every step of the way. Great read!

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Inspirational story

This book was suggested to me while I was Interviewing for a management position with Home Depot not only was this a great book to listen too it gave a great insight on the core principles of the company and I got the job. I believe anyone that has, does or wants to work with the Home Depot this is a must read.

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Amazing American success story, but...

Good book and worth a read, I loved the startup process and story. But, I became increasingly frustrated by the 2018 state of shopping at s Home Depot. So much of the mantra preached in this book is about the attributes of excellent customer service. Well, when you go to a HD store, it’s as if the staff ignores you and when you actually lasso one of the scarce staff members, the chance of them actually helping is pitifully low. I’ve left HD so many times to sit in my car in the parking lot, and order what I need from amazon. HD, you need to up your game, and compete on a level that amazon can’t, know-how, right-now, too big to ship. Come on, LETS DO THIS.

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zero to billions

at its length , thought it would be tough to get through...but a great listen!

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Taking risks is how you succeed

If you could sum up Built from Scratch in three words, what would they be?

Enlightening Story

What was one of the most memorable moments of Built from Scratch?

I loved the story where they broke up the financing deal over what type of car Bernie would drive. Bernie stood his ground and wasn't willing to let someone tell him what he could do. He took a risk and it paid off. Had he given in and drove a different car, the home depot would have been held back and micromanaged in so many ways

Have you listened to any of Mike Chamberlain’s other performances before? How does this one compare?

I have not. He did an excellent job narrating the book.

If you were to make a film of this book, what would the tag line be?

Risk Taking

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great book hard to put down and stop listening

Ì just loved this audio book it was very hard to stop listening and out down ...hope I get hired by home depot so i can show and develop my inner orange