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Publisher's Summary

Most people don't know how to deal well with anger, so when it shows up at work, it can be nasty - and costly! We'll give you awareness of what's happening and effective approaches on how to manage anger, so it doesn't manage you.

Change Masters has individually coached thousands of global executives to significantly improve their leadership communication skills since it was established in 1986. The Change Masters Leadership Success Series gives you usable information, containing pragmatic tools that have been road-tested by top leaders. Many times people consider a seminar successful if there is one usable nugget or idea. This series captures the most valuable nuggets we've gleaned to give you high value and save you time.

© and (P)2007 Significant Pursuit Institute LLC

What members say

Average Customer Ratings

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  • Story

Too short

This is fine for a small introduction but I can't believe they would make you pay for something that last seven minutes

1 of 1 people found this review helpful

  • Overall
  • Performance
  • Story
  • Jacobus
  • Johannesburg, South Africa
  • 10-03-10

Sweet and Short but helpful

Although the clip is six minutes long, it is six minutes in which the narrator gets to the point by explaining what anger is, how it influences and how to manage it.

1 of 1 people found this review helpful

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  • Mr
  • 12-03-13

Shockingly unuseful

What would have made Managing Your Anger Response at Work better?

Some useful tactics.

Has Managing Your Anger Response at Work put you off other books in this genre?

Yes it has put me off other books in this genre.

What three words best describe Carol Ann Keers’s voice?

Fine fine fine

What character would you cut from Managing Your Anger Response at Work?

All

Any additional comments?

Waste of money