Showing results by narrator "Carol Ann Keers"

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    • Managing Your Anger Response at Work

    • Conflict Management In Teams
    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 6 mins
    • Unabridged
    • Overall
      3.5 out of 5 stars 24
    • Performance
      4 out of 5 stars 15
    • Story
      3.5 out of 5 stars 14

    Most people don't know how to deal well with anger, so when it shows up at work, it can be nasty - and costly! We'll give you awareness of what's happening and effective approaches on how to manage anger, so it doesn't manage you.

    • 1 out of 5 stars
    • Too short

    • By Paul on 09-06-15

    Regular price: $4.17

    • Seeing Yourself As Others Do

    • Authentic Executive Presence at Any Stage of Your Career
    • By: Carol Ann Keers, Thomas Edward Mungavan
    • Narrated by: Carol Ann Keers
    • Length: 5 hrs and 49 mins
    • Abridged
    • Overall
      3.5 out of 5 stars 33
    • Performance
      4 out of 5 stars 15
    • Story
      3.5 out of 5 stars 14

    Executive presence is a quality that everyone wants and very few know how to achieve. Seeing Yourself As Others Do - Authentic Executive Presence at Any Stage in Your Career tells you what authentic executive presence is and how develop your own executive presence.

    • 2 out of 5 stars
    • Read This Before You Buy!

    • By Book Fan on 11-22-09

    Regular price: $34.96

    • Connecting the Dots for Clarity

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 5 mins
    • Unabridged
    • Overall
      3 out of 5 stars 2
    • Performance
      5 out of 5 stars 1
    • Story
      5 out of 5 stars 1

    Things that may be so obvious to us may not be at all clear to those around us. That's why it's crucial to make sure people are tracking with us in the way we desire, so we can get what we need. Here are some effective approaches to make sure others are on board with what you're telling them.

    Regular price: $4.17

    • The Art of Chit Chat

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 6 mins
    • Unabridged
    • Overall
      2.5 out of 5 stars 18
    • Performance
      3 out of 5 stars 7
    • Story
      3 out of 5 stars 7

    Conversations at the elevator, a cocktail party, or the water cooler can do a great deal to boost your career - if you know how to approach them correctly. We'll give you tips on how to increase your comfort in preparing for the spontaneous moment.

    • 5 out of 5 stars
    • Makes sense to me

    • By Catherine on 02-10-08

    Regular price: $4.17

    • The Intelligent/Impatient Person Profile

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 13 mins
    • Unabridged
    • Overall
      3.5 out of 5 stars 10
    • Performance
      3.5 out of 5 stars 6
    • Story
      3.5 out of 5 stars 6

    Many of our coaching clientele at Change Masters fit what we call the Intelligent/Impatient Person profile (IIPP). You might be one of them, or you might be dealing with one of them yourself. It's a great tool to have in your arsenal, but it can also mow people down if you're not aware. We'll help give you awareness about IIPP that will help you greatly at work - and at home.

    Regular price: $6.97

    • The Power of Understanding the Other Person's Point of View

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 13 mins
    • Unabridged
    • Overall
      4 out of 5 stars 5
    • Performance
      5 out of 5 stars 3
    • Story
      5 out of 5 stars 3

    nderstanding the other person's point of view, to see the world from their perspective, can make your life much easier. It can also demonstrate your professional maturity. We offer you a quick checklist that can be done while sitting in the many meetings you attend each week. It can work wonders with your key relationships at work.

    Regular price: $6.97

    • Mastering Power and Politics

    • A New Look
    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 14 mins
    • Unabridged
    • Overall
      3 out of 5 stars 10
    • Performance
      3 out of 5 stars 4
    • Story
      3 out of 5 stars 4

    In order to maximize your political savvy, you need to become more aware of your power and those who are successfully managing the informal organizational chart around you. We'll give you tips on power and politics that will make you more effective and positively impact your perception in the workplace.

    • 5 out of 5 stars
    • Politically useful

    • By Catherine on 02-10-08

    Regular price: $6.97

    • Getting People to Do What You Want

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 10 mins
    • Unabridged
    • Overall
      2.5 out of 5 stars 8
    • Performance
      3 out of 5 stars 4
    • Story
      3 out of 5 stars 4

    Most people want to please their bosses, but they're not sure how to do so. That's because they're not sure what's important to you, even when you think you've been crystal clear on setting expectations. We'll give you some great tips on how to get what you need done by being clear on what you want, as well as how to deliver difficult messages about unmet expectations.

    Regular price: $4.17

    • Power Listening

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 6 mins
    • Unabridged
    • Overall
      2.5 out of 5 stars 9
    • Performance
      4 out of 5 stars 2
    • Story
      4 out of 5 stars 2

    The Center for Creative Leadership has found that the number-one skill shared by top executives is outstanding listening. Listening is the single greatest connector you can have with someone. Hearing the facts and the emotion allows you to understand where others are coming from and to learn what you need to know early enough to take corrective action.

    Regular price: $4.17

    • Seamless Persuasion

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 6 mins
    • Unabridged
    • Overall
      3 out of 5 stars 5
    • Performance
      4.5 out of 5 stars 2
    • Story
      4.5 out of 5 stars 2

    We've all seen people who are amazingly persuasive. We'd all like to be even more effective as persuaders ourselves. We've put together how some of the best persuaders we've seen at Change Masters manage this art. Their tips will help you achieve even better persuasive success.

    Regular price: $4.17

    • Selling Your Team and Your Ideas

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 12 mins
    • Unabridged
    • Overall
      3 out of 5 stars 4
    • Performance
      3.5 out of 5 stars 3
    • Story
      2.5 out of 5 stars 3

    Selling your accomplishments to the right people in the right way isn't selling out, it's critically important in today's competitive work environment. Learn how to become an internal marketer for your ideas by using your voice to effectively deliver your message.

    Regular price: $6.97

    • Sarcasm at Work

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 7 mins
    • Unabridged
    • Overall
      4 out of 5 stars 8
    • Performance
      4 out of 5 stars 4
    • Story
      4 out of 5 stars 4

    Sarcasm is so deliciously tempting, especially when there are so many possible things to skewer at work! Sarcasm is a higher-level intelligence function - you've got to be bright to do it well. However, there can be a huge perceptual cost to you for indulging in this behavior. We'll describe the price and suggest alternatives for using your intelligence that won't harm the way you're perceived.

    Regular price: $4.17

    • Giving Hope in Challenging Times

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 12 mins
    • Unabridged
    • Overall
      3 out of 5 stars 4
    • Performance
      5 out of 5 stars 1
    • Story
      5 out of 5 stars 1

    How did you and your work team respond to the 9/11 attack on the World Trade Center? Hopefully you will never have to experience that degree of tragedy again, but you do have to deal with crisis all the time. Giving hope in any whitewater environment can create enormous gains for you. We'll give you thoughts on how to deal with crisis more effectively and how to pass hope along to increase morale.

    Regular price: $6.97

    • What the Pros Know

    • Mastering the Most Important Parts of Your Presentation
    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 14 mins
    • Unabridged
    • Overall
      4 out of 5 stars 5
    • Performance
      3.5 out of 5 stars 3
    • Story
      3.5 out of 5 stars 3

    If you're going to move your audience to take action, you need to move out of your comfort zone at critical times. How you open your presentation and answer questions in a presentation gives your audience a sense of confidence in how well you know your subject matter as well as tells them your level of capability and presence. We'll give your tips on how to give your presentations more impact and power and insights into managing Q&A with grace.

    • 3 out of 5 stars
    • How to give a presentation

    • By John on 01-16-12

    Regular price: $6.97

    • Dealing With Difficult People

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 14 mins
    • Unabridged
    • Overall
      2 out of 5 stars 12
    • Performance
      3.5 out of 5 stars 4
    • Story
      2.5 out of 5 stars 3

    You have to deal with difficult people all the time, including whiners and bullies. Whining is one of the most difficult behaviors to deal with. Get some perspectives on why whiners whine and what you can do to help yourself and them. In addition, you might be surprised to learn that some of the most brutal people are actually extremely sensitive inside. Get tips in this piece on how to help them take down their walls so your life can be a whole lot easier.

    • 1 out of 5 stars
    • rip off

    • By Anonymous User on 02-06-08

    Regular price: $6.97

    • Coaching Keys for Success at Work

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 6 mins
    • Unabridged
    • Overall
      2 out of 5 stars 5
    • Performance
      3 out of 5 stars 2
    • Story
      3 out of 5 stars 2

    Many people are asked to coach others at work, but they're rarely given adequate training in how to do so. In order to coach someone with credibility and authenticity, there are three key concepts about yourself to consider. We are professional coaches with 20-plus years of experience with our thousands of clients. We'll share what the concepts are and how to implement them.

    • 1 out of 5 stars
    • only 6min

    • By P Melnyk on 02-26-17

    Regular price: $4.17

    • Leader/Manager/Coach

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 16 mins
    • Unabridged
    • Overall
      4 out of 5 stars 8
    • Performance
      4 out of 5 stars 7
    • Story
      4 out of 5 stars 7

    The more experienced you become, the more roles you need to juggle. This series explains how to balance more effectively and find time for the three major roles you will face every day throughout your career: manager, leader, and coach.

    • 4 out of 5 stars
    • If it was simple we would already be doing it.

    • By RaisinNut on 11-05-12

    Regular price: $6.97

    • Graciously Receiving Feedback

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 5 mins
    • Unabridged
    • Overall
      4 out of 5 stars 6
    • Performance
      4 out of 5 stars 4
    • Story
      4 out of 5 stars 4

    Your sense of mature presence and ability to deal with challenge is greatly impacted by the manner in which you take feedback. It can literally knock you out of contention if not handled well. We'll teach you how to act, rather than react, to get maximum value from the feedback you receive.

    Regular price: $4.17

    • So You Got the Promotion - Now What?

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 12 mins
    • Unabridged
    • Overall
      5 out of 5 stars 1
    • Performance
      5 out of 5 stars 1
    • Story
      5 out of 5 stars 1

    Dealing with resistance to change when you get a promotion can make or break your first 90 days. Many people are burned out on change, and they can be glassy-eyed at the prospect of anything you suggest. Hear how three respected leaders went through the school of hard knocks, and see what you can borrow from their journey to be more successful. They can help you better navigate the corporate river.

    Regular price: $6.97

    • The Power of Authentic Inspiration and Praise

    • By: Change Masters Leadership Communications Success Series
    • Narrated by: Carol Ann Keers
    • Length: 13 mins
    • Unabridged
    • Overall
      5 out of 5 stars 1
    • Performance
      5 out of 5 stars 1
    • Story
      5 out of 5 stars 1

    Did you know that the average employee needs five positive indicators for every critical one they get to think that you think they're OK? Reinforcement isn't just about giving a couple of "atta boys" now and again. Authentic inspiration and praise has many facets to it. We'll share some best practices from the best communicators Change Masters has seen.

    Regular price: $6.97

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