EMPATHY IN BUSINESS

It Pays to Be Kind

As the resident self-development and business editor, I'm always on the lookout for the latest trends in leadership, and kindness has emerged in recent years as a response to cutthroat management styles and unforgiving company policies. “Empathy” and “success” aren’t words you hear in the same sentence every day, nor is the connection you’d immediately make when planning year-end results. According to the following top-performing CEOs, thought leaders, career coaches, and industry consultants, it should be. Compassion can yield serious returns on investment, not just for your employees and customers, but also for your brand reputation, company profits, and career. These listens will teach you how generosity can improve your professional life, your business, and the greater good. – Rachael Xerri, Audible Editor