EMPATHY IN BUSINESS

It Pays to Be Kind

As the resident self-development and business editor, I'm always on the lookout for the latest trends in leadership, and kindness has emerged in recent years as a response to cutthroat management styles and unforgiving company policies. “Empathy” and “success” aren’t words you hear in the same sentence every day, nor is the connection you’d immediately make when planning year-end results. According to the following top-performing CEOs, thought leaders, career coaches, and industry consultants, it should be. Compassion can yield serious returns on investment, not just for your employees and customers, but also for your brand reputation, company profits, and career. These listens will teach you how generosity can improve your professional life, your business, and the greater good. – Rachael Xerri, Audible Editor
    • A World of Three Zeros

    • The New Economics of Zero Poverty, Zero Unemployment, and Zero Net Carbon Emissions
    • By: Muhammad Yunus
    • Narrated by: Dan Woren
    • Length: 8 hrs and 50 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 67
    • Performance
      4.5 out of 5 stars 57
    • Story
      4.5 out of 5 stars 58

    In A World of Three Zeros, Yunus describes the new civilization emerging from the economic experiments his work has helped to inspire....

    • 5 out of 5 stars
    • Amazing concept

    • By A. Corbett on 11-02-17
    • The New Economics of Zero Poverty, Zero Unemployment, and Zero Net Carbon Emissions
    • By: Muhammad Yunus
    • Narrated by: Dan Woren
    • Length: 8 hrs and 50 mins
    • Release date: 09-26-17
    • 4.5 out of 5 stars 67 ratings
    • A unique solution to economic disparity
    • Nobel Peace Prize recipient Muhammad Yunus coined the concepts "microcredit" and "microfinancing." Tapping into empathy, Yunus not only created a profitable business, he also mobilized economically challenged communities and helped reduce poverty in rural areas. In his latest book, he envisions a future without poverty, unemployment, or carbon emissions—made possible through revolutionizing capitalism to serve human needs. This listen can inspire even ordinary people to create a better world.
    • People over Profit

    • Break the System, Live with Purpose, Be More Successful
    • By: Dale Partridge
    • Narrated by: Dale Partridge
    • Length: 3 hrs and 5 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 474
    • Performance
      4.5 out of 5 stars 412
    • Story
      4.5 out of 5 stars 410

    Serial entrepreneur and business visionary Dale Partridge reveals seven core beliefs that create success by putting people first....

    • 4 out of 5 stars
    • Echos Popular Sentiment

    • By Christopher on 08-27-15
    • Break the System, Live with Purpose, Be More Successful
    • By: Dale Partridge
    • Narrated by: Dale Partridge
    • Length: 3 hrs and 5 mins
    • Release date: 05-05-15
    • 4.5 out of 5 stars 474 ratings
    • Profitable ethics
    • Personal career consultant Dale Partridge was fired from fifteen jobs before deciding to drop out of the rat race to build his own dream. At 27, he became a millionaire. Now, he lives on a farm with his family and miniature donkey named Diego. In this engaging listen, Partridge believes the road to success is paved with honesty, authenticity, and compassion.
    • Practical Empathy

    • For Collaboration and Creativity in Your Work
    • By: Indi Young
    • Narrated by: Indi Young
    • Length: 4 hrs and 36 mins
    • Unabridged
    • Overall
      4 out of 5 stars 29
    • Performance
      4 out of 5 stars 23
    • Story
      4 out of 5 stars 21

    Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives....

    • 5 out of 5 stars
    • Review

    • By Stefan on 04-09-18
    • For Collaboration and Creativity in Your Work
    • By: Indi Young
    • Narrated by: Indi Young
    • Length: 4 hrs and 36 mins
    • Release date: 10-28-16
    • 4 out of 5 stars 29 ratings
    • Work together for better results
    • Indi Young provides easy-to-follow solutions to common workplace issues. She helps you become more mentally and emotionally mature in order to improve your projects, motivate your team, and strengthen your career.
    • Wired to Care

    • How Companies Prosper When They Create Widespread Empathy
    • By: Dev Patnaik
    • Narrated by: Dennis Holland
    • Length: 7 hrs and 37 mins
    • Unabridged
    • Overall
      4 out of 5 stars 178
    • Performance
      4 out of 5 stars 85
    • Story
      4 out of 5 stars 83

    In this illuminating book, top business strategist Dev Patnaik tells the story of how organizations of all kinds prosper when they tap into a power each of us already has: empathy....

    • 4 out of 5 stars
    • Great ideas badly read

    • By Kathleen on 04-02-10
    • How Companies Prosper When They Create Widespread Empathy
    • By: Dev Patnaik
    • Narrated by: Dennis Holland
    • Length: 7 hrs and 37 mins
    • Release date: 01-26-09
    • 4 out of 5 stars 178 ratings
    • B2C(2B) empathy to grow your brand
    • Showing your customers you care is, well, Customer Care 101. But do you know how to connect your brand principles to the outside world in order to foster a stronger mission and prosper financially for years to come? This is the approach employed by Fortune 500 companies such as IBM, Nike, and Target. The advice here feels especially credible: Dev Patnaik is a trusted business advisor and CEO of Jump Associates, and his trade secrets well help you build a solid foundation for your company.
    • Everybody Matters

    • The Extraordinary Power of Caring for Your People Like Family
    • By: Bob Chapman, Raj Sisodia
    • Narrated by: Steven Menasche
    • Length: 8 hrs and 51 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 168
    • Performance
      4.5 out of 5 stars 145
    • Story
      4.5 out of 5 stars 144

    Starting in 1997, Bob Chapman and Barry-Wehmiller pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance....

    • 4 out of 5 stars
    • what really matters are undervalued people.

    • By DRWarren on 10-13-16
    • The Extraordinary Power of Caring for Your People Like Family
    • By: Bob Chapman, Raj Sisodia
    • Narrated by: Steven Menasche
    • Length: 8 hrs and 51 mins
    • Release date: 06-27-16
    • 4.5 out of 5 stars 168 ratings
    • Your employees matter
    • In an economy defined by part-time employment, automation, mass layoffs, and underpaid gigs, Bob Chapman and Raj Sisodia's words are a breath of fresh air. Their mission is to prove that there is enormous worth in fostering loyalty, creativity, and performance, and that treating your employees as people (rather than simple “task-doers”) will yield better results. Consider this the antidote to the margin-first approach.
    • Leaders Eat Last

    • Why Some Teams Pull Together and Others Don't
    • By: Simon Sinek
    • Narrated by: Simon Sinek
    • Length: 8 hrs and 5 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 11,040
    • Performance
      4.5 out of 5 stars 9,693
    • Story
      4.5 out of 5 stars 9,621

    Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled....

    • 4 out of 5 stars
    • Excellent message but poor solution

    • By Troyus on 09-03-14
    • Why Some Teams Pull Together and Others Don't
    • By: Simon Sinek
    • Narrated by: Simon Sinek
    • Length: 8 hrs and 5 mins
    • Release date: 01-07-14
    • 4.5 out of 5 stars 11,040 ratings
    • Love your job
    • Frequent traveler and author of Start with Why, Simon Sinek explores why some teams are willing to—quite literally—die for each other, and why others couldn’t care less. It boils down to leadership. Managers who show that they care for their teams are better at fostering environments in which innovative thinking flows without prodding, and where projects are completed with precision.
    • Radical Candor

    • Be a Kick-Ass Boss Without Losing Your Humanity
    • By: Kim Scott
    • Narrated by: Kim Scott
    • Length: 9 hrs and 23 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 3,452
    • Performance
      4 out of 5 stars 3,009
    • Story
      4.5 out of 5 stars 2,972

    Author Kim Scott was an executive at Google and then at Apple, where she developed a class on how to be a good boss....

    • 5 out of 5 stars
    • Awesome

    • By Amazon Customer on 04-11-17
    • Be a Kick-Ass Boss Without Losing Your Humanity
    • By: Kim Scott
    • Narrated by: Kim Scott
    • Length: 9 hrs and 23 mins
    • Release date: 03-14-17
    • 4.5 out of 5 stars 3,452 ratings
    • Be a better boss
    • Kim Scott, an executive who’s held leadership roles at Google and Apple, has figured out the secret to being a great boss: care personally; challenge directly. Radical Candor is a comprehensive guide to maintaining your humanity while juggling competing priorities in high-stress careers. This is an essential listen for all bosses and aspiring bosses.
    • The Ideal Team Player

    • How to Recognize and Cultivate the Three Essential Virtues: A Leadership Fable
    • By: Patrick M. Lencioni
    • Narrated by: Stephen Hoye
    • Length: 5 hrs and 3 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 3,058
    • Performance
      4.5 out of 5 stars 2,697
    • Story
      4.5 out of 5 stars 2,683

    In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle's company by restoring its cultural commitment to teamwork....

    • 5 out of 5 stars
    • loved it

    • By Lori on 12-26-16
    • How to Recognize and Cultivate the Three Essential Virtues: A Leadership Fable
    • By: Patrick M. Lencioni
    • Narrated by: Stephen Hoye
    • Length: 5 hrs and 3 mins
    • Release date: 04-26-16
    • 4.5 out of 5 stars 3,058 ratings
    • Lead by example
    • For those of us who prefer to get our business advice through parable, there's Patrick Lencioni's The Ideal Team Player. Following the story of Jeff Shanley, a leader who is desperately trying to save his uncle's company, you'll learn how to use teamwork to operate most effectively. Listen to this book if you're a person who works with people.
    • Applied Empathy

    • By: Michael Ventura
    • Narrated by: Michael Ventura
    • Length: 5 hrs and 41 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 56
    • Performance
      4.5 out of 5 stars 46
    • Story
      4.5 out of 5 stars 45

    In Applied Empathy, Michael Ventura, CEO and founder of Sub Rosa, offers entrepreneurs and executives a radical new business book and way forward....

    • 5 out of 5 stars
    • A Fantastic Must Read!

    • By Gil on 06-19-18
    • By: Michael Ventura
    • Narrated by: Michael Ventura
    • Length: 5 hrs and 41 mins
    • Release date: 05-22-18
    • 4.5 out of 5 stars 56 ratings
    • Nice leaders finish first
    • Michael Ventura, CEO of Sub Rosa, a strategy and design firm that works with brands such as Nike, shows how caring about your consumers, your colleagues—and yourself—can lead to better results for your bottom line. Empathy is more important than ever, especially on social media where every action and word is easily amplified. Not only can understanding and connecting with your customers increase sales, it can protect your business.