Performance Improvement

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

In The Power of One More, renowned keynote speaker and performance expert Ed Mylett draws on thirty years of experience as an entrepreneur and coach to top athletes, entertainers, and business executives to reveal powerful strategies to help you live an extraordinary "one more" life.

As a professional baseball player in the Chicago Cubs organization, Jim Murphy’s sense of worth revolved around results. He was focused on achievement but also afraid of failure. When he started coaching professional and Olympic athletes, he often encountered the same mindset. He became obsessed with learning how the best in the world performed with poise under pressure. After years of research, Murphy had a revelatory insight: the pursuit of extraordinary performance and the pursuit of the best possible life are the same path.

There's no shortage of advice out there on how to perform better, and better than others, at work. The problem is knowing which methods are actually proven to work-and how you should act on them to get the best results.

The Art of Learning takes listeners through Waitzkin's unique journey to excellence. He explains in clear detail how a well-thought-out, principled approach to learning is what separates success from failure. Waitzkin believes that achievement, even at the championship level, is a function of a lifestyle that fuels a creative, resilient growth process.

This fascinating book draws on Dr. Jandial's broad-spectrum expertise and brings together the best of various fields - surgery, science, brain structure, the conscious mind - all to explain the bigger picture of brain health and rejuvenation. It is a journey into his operating room, around the world on his surgical missions, inside his laboratory, and to the outer edges of neuroscience to reveal the latest brain breakthroughs that are turning science fiction into reality, translating their implications for everyday life.

Conducting performance reviews can be stressful. But these conversations are critical to your employees' development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basics.

High Performance Habits will show you how to dramatically influence your results in life and accelerate your path to success just by developing growth habits. This step-by-step guidebook reveals how ordinary people from all walks of life can easily leverage the power of their mind-sets to become extraordinarily successful in all areas of their lives, regardless of the stage of life they are in.

Our most commonly held formula for success is broken. Conventional wisdom holds that once we succeed, we’ll be happy; that once we get that great job, win that next promotion, lose those five pounds, happiness will follow. But the science reveals this formula to be backward: Happiness fuels success, not the other way around.

World-renowned sport psychologist Dr. Michael Gervais and Super Bowl-winning NFL Coach Pete Carroll, authors of Compete to Create, team up again for an intimate conversation about the psychology of sport and high performance. If you’ve ever wondered what makes Coach Carroll, known for his optimism and unconventional strategies, tick, here’s your chance to find out. In Finding Your Best, Dr. Gervais and Coach Carroll, who have worked together for almost a decade, explore some of the key tools and principles they use in their work with the NFL’s Seattle Seahawks.

If you listen to nothing else on performing at your highest level, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you focus on what matters, manage your energy and attention, and achieve remarkable results. This book will inspire you to improve on your weaknesses, not just your strengths; rise above the pack; take care of your physical health for sustained mental performance; understand what motivates you; use short-term goals to achieve long-term aspirations; and inspire others.

Unleash the Power of Customer Experience: Create a Winning Program Are you ready to take your organization's customer experience (CX) to the next level? In this thrilling guide, you'll discover the tools and strategies to build an unstoppable CX management program that propels your business from good to great. Step into the role of a daring leader equipped with the knowledge to craft a top-performing CX program that adds tangible value and agility and sets your business apart from the competition. Say goodbye to obsessing over surveys and scores and instead focus on intentional business ...

In Put Happiness to Work, Karpinski draws on his deep experience at the intersection of business and psychology to lay out a step-by-step program that includes specific activities to enhance engagement and generate happiness at work. Utilizing existing work habits and meetings, these dynamic yet simple tools will hardwire effective changes into leaders' and employees' behavior, creating long-term, sustainable engagement.

The Proven Playbook for Building Championship Teams and Cultures Looking for the secret to what makes a team that wins? Award-winning author and championship coach Lee M.J. Elias has the proven blueprint. In How to Win: A Step-By-Step Guide to Creating a Championship Culture for Your Team, Lee expands on his acclaimed 2017 release with fresh insights, updated strategies, and practical tools. This new edition delivers more than just theory—it’s a hands-on guide filled with real-world examples, leadership lessons, and a winning mentality that any team in any sport can adopt. Whether ...

The New York Times best-selling author of The Power of Broke and "Shark" on ABC's hit show Shark Tank explores how grit, persistence, and good old-fashioned hard work are the backbone of every successful business and individual, and inspires listeners to Rise and Grind their way the top.

Classrooms are like small organizations, and just as in any successful organization, effective leadership is key. Many teachers enter the classroom with limited training in classroom management and virtually none in leadership—a missed opportunity. While teachers hold positions of authority, true leadership goes beyond that. Building classroom leaders across a school creates a model of shared leadership, where both teachers and students see leadership in action. Empowered teachers model leadership behaviors for their students, fostering a collaborative environment where everyone ...

Tom Papa is a little worried about you. You seem stressed, overworked, and, frankly, a little mixed up. Everyone is fighting an overwhelming feeling that things are getting worse, that we should be doing more, that we're not good enough. Well, life isn't perfect. There have always been problems, and there always will be. You can fight for the things you believe in, you can work really, really hard, but you shouldn't lose track of the fact that while you're doing all that, life is flying by at lightning-fast speed.

In The Fearless Mind, sports psychologist Dr. Craig Manning teaches you how to beat mediocrity and embrace greatness. Overcome your fears, expel anxiety, build confidence, and become a high-performing individual no matter what your field.

In this book, Mike Robbins dives deep into the ways great businesses build trust, collaborate, and operate at their peak level. As an expert in teamwork, leadership, and emotional intelligence, Mike draws on more than 20 years of experience working with top companies like Google and Microsoft, as well as his baseball career with the Kansas City Royals. And, while each team and organization have their own unique challenges, goals, and dynamics, there are some universal qualities that allow teams to truly come together and thrive.

No more information dumps! Map It helps you turn training requests into projects that make a real difference. You'll learn how to: Help the client identify what's really causing the performance problem. Determine the role (if any!) of training. Create realistic activities that help people practice what they need to do, not just show what they know. Choose the best format for each activity -- online, projected to a group, on paper, as a small-group activity, over email... Provide each activity at the best time -- in the workflow, available on demand, spaced over time... Let people pull the ...