Customer Revolution
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 4 h y 54 m
- Versión completa
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In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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Must Read!
- De Jennifer Ringenberg en 06-05-23
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- Narrado por: Joel Richards
- Duración: 4 h y 54 m
- Fecha de lanzamiento: 10-02-20
- Idioma: Inglés
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In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant....
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The Convenience Revolution
- How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
- De: Shep Hyken
- Narrado por: Timothy Andrés Pabon
- Duración: 4 h y 41 m
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Customers will pay for convenience. And they'll choose to do more business over time with the people and companies that make their lives more convenient. This audiobook shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You'll learn six compelling strategies, supported by numerous examples and case studies, that will fuel your plan to create a focus on convenience for your customers.
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An amazing read/listen
- De Jason en 01-29-19
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The Convenience Revolution
- How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
- Narrado por: Timothy Andrés Pabon
- Duración: 4 h y 41 m
- Fecha de lanzamiento: 11-13-18
- Idioma: Inglés
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This audiobook shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You'll learn six compelling strategies, supported by numerous examples and case studies, that will fuel your plan to create a focus on convenience for your customers....
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The CLV Revolution
- Transform Your E-commerce with Customer Value Optimization
- De: Valentin Radu
- Narrado por: Timothy French
- Duración: 4 h y 24 m
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Whether you’re an e-commerce professional, a marketer, or an online business owner, you need to shift your focus to Customer Value Optimization (CVO). This book provides a blueprint to revolutionize how you do business, enabling you to retain a loyal following for greater profits and a sustainable business model.
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The CLV Revolution
- Transform Your E-commerce with Customer Value Optimization
- Narrado por: Timothy French
- Duración: 4 h y 24 m
- Fecha de lanzamiento: 05-06-24
- Idioma: Inglés
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If you’re working hard to get new customers, but your profit isn’t growing, you’re not doing it right. What good is gaining customers today only to lose them tomorrow to the competition?
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The ChatGPT Revolution
- Reinventing Customer Service in the Age of Artificial Intelligence
- De: Barrett Williams, GPT-4 GPT-4
- Narrado por: Virtual Voice
- Duración: 2 h y 11 m
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Prepare for liftoff as we embark on a journey through "The ChatGPT Revolution"! In this captivating new eBook, you'll uncover the exhilarating world of advances in AI-driven customer support, and how implementing ChatGPT is transforming businesses around the globe. Shedding light on the latest customer service innovations, "The ChatGPT Revolution" begins by delving into the promising future of AI in customer support, exploring its applications and benefits. Discover how the traditional customer service models are giving way to cutting-edge Conversational AI solutions that enhance the user ...
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The ChatGPT Revolution
- Reinventing Customer Service in the Age of Artificial Intelligence
- Narrado por: Virtual Voice
- Duración: 2 h y 11 m
- Fecha de lanzamiento: 04-22-24
- Idioma: Inglés
- Prepare for liftoff as we embark on a journey through "The ChatGPT Revolution"! In this captivating new eBook, you'll uncover the exhilarating ...
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Leading the Learning Revolution
- The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market
- De: Jeff Cobb
- Narrado por: Erik Synnestvedt
- Duración: 7 h y 5 m
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Lifelong learning has become a multibillion-dollar business, with more than 60 million adults currently engaged in webinars, webcasts, in-house training, continuing education classes, and more. But it is also an industry in flux, as newcomers topple old-guard organizations that can’t keep pace with the need for instant access to materials and flexible delivery methods, as well as demands for community and connection.
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Leading the Learning Revolution
- The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market
- Narrado por: Erik Synnestvedt
- Duración: 7 h y 5 m
- Fecha de lanzamiento: 01-15-13
- Idioma: Inglés
- Lifelong learning has become a multibillion-dollar business, with more than 60 million adults currently engaged in webinars, webcasts, in-house training, continuing education classes, and more....
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Broken Windows, Broken Business
- The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards
- De: Michael Levine
- Narrado por: Allan Robertson
- Duración: 6 h y 46 m
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In this vital work, author Michael Levine offers compelling evidence that problems in business, large and small, typically stem from inattention to tiny details. Social psychologists and criminologists agree that if a window in a building is broken and left unrepaired, soon thereafter the rest of the windows will be broken - and the perception will build that crime in that neighborhood is out of control. The same principle applies to business.
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Life Changing
- De Shopper en 01-05-24
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Broken Windows, Broken Business
- The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards
- Narrado por: Allan Robertson
- Duración: 6 h y 46 m
- Fecha de lanzamiento: 05-11-21
- Idioma: Inglés
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Broken Windows, Broken Business reveals a breakthrough in management theory that can alter the destiny of countless companies striving to stay ahead of their competition....
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The Shopping Revolution
- How Successful Retailers Win Customers in an Era of Endless Disruption
- De: Barbara E. Kahn
- Narrado por: Lisa Larsen
- Duración: 5 h
- Versión completa
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We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. In The Shopping Revolution, Barbara E. Kahn, a foremost retail expert and professor at the Wharton School, examines the companies that have been most successful during this wave of change and offers fresh insights into what we can learn from their ascendance.
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Very basic ecom info
- De Creighton Yost en 01-27-22
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The Shopping Revolution
- How Successful Retailers Win Customers in an Era of Endless Disruption
- Narrado por: Lisa Larsen
- Duración: 5 h
- Fecha de lanzamiento: 11-13-18
- Idioma: Inglés
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In The Shopping Revolution, Barbara E. Kahn, a foremost retail expert and professor at the Wharton School, examines the companies that have been most successful during this wave of change and offers fresh insights into what we can learn from their ascendance.
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The Domino’s Story
- How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
- De: Marcia Layton Turner
- Narrado por: James Fuertes
- Duración: 3 h y 5 m
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Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today. As one of the most technologically advanced fast-food chains in the market, Domino's has cemented their reputation for innovation, paved in industry-leading profits.
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Very informative but repetitive.
- De Demetrius Walker en 04-16-21
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The Domino’s Story
- How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
- Narrado por: James Fuertes
- Serie: The Business Storybook Series
- Duración: 3 h y 5 m
- Fecha de lanzamiento: 10-27-20
- Idioma: Inglés
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Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices....
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The Interaction Field
- The Revolutionary New Way to Create Shared Value for Businesses, Customers, and Society
- De: Erich Joachimsthaler
- Narrado por: Jason Culp
- Duración: 7 h y 54 m
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In The Interaction Field, management expert and professor Erich Joachimsthaler explains that the only way to thrive in this environment is through the Interaction Field model. Companies who embrace this model generate, facilitate, and benefit from data exchanges among multiple people and groups - from customers and stakeholders, but also from those you wouldn't expect to be in the mix, like suppliers, software developers, regulators, and even competitors.
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Excellent Synthesis of What it Takes to Succeed!
- De Andrew en 03-30-23
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The Interaction Field
- The Revolutionary New Way to Create Shared Value for Businesses, Customers, and Society
- Narrado por: Jason Culp
- Duración: 7 h y 54 m
- Fecha de lanzamiento: 09-25-20
- Idioma: Inglés
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Most businesses today focus on competition and disruption instead of collaboration, participation, and engagement. They focus on transactions instead of interactions. They seek to optimize or extract value rather than share it....
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Buying Customers
- Revolutionary New Rules for You to Get More Customers with Far Less Money
- De: Bradley J. Sugars
- Narrado por: Jaime Andrade
- Duración: 5 h y 33 m
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What if you were guaranteed that every new customer buying from you would spend the next five years buying more products at ever higher price points? Or you were certain every dollar spent on your advertising would return extra dollars to you down the road? Or you could finally look at your marketing efforts as investments, rather than expenses? Now, you can...by following the proven strategies and techniques for buying customers outlined here for the first time by Action COACH Founder and Chairman, Brad Sugars.
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Great info
- De Amazon Customer en 04-26-22
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Buying Customers
- Revolutionary New Rules for You to Get More Customers with Far Less Money
- Narrado por: Jaime Andrade
- Duración: 5 h y 33 m
- Fecha de lanzamiento: 07-03-13
- Idioma: Inglés
- Buying Customers is the new way of "business unusual".... One that will not only transform your own company, but your entire way of thinking about business forever....
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Tech Empowered
- Discover the power of retail tech solutions for efficiency, growth, and customer satisfaction
- De: Barrett Williams, ChatGPT ChatGPT
- Narrado por: Virtual Voice
- Duración: 3 h y 7 m
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Experience the ultimate revolution in the retail and gaming industry with the all-new eBook - "Tech Empowered." This master guide invites you to dive into the digital age and take your first step in boosting your hobby store's success. In this illuminating journey, "Tech Empowered" emphasizes embracing the digital revolution, capturing the essence of various technological impacts within the retail sector and gaming industries. Walkthrough an in-depth look at the tech-savvy hobby store, where it provides an insightful assessment of your store's technological landscape, identifying valuable ...
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Tech Empowered
- Discover the power of retail tech solutions for efficiency, growth, and customer satisfaction
- Narrado por: Virtual Voice
- Duración: 3 h y 7 m
- Fecha de lanzamiento: 04-21-24
- Idioma: Inglés
- Experience the ultimate revolution in the retail and gaming industry with the all-new eBook - "Tech Empowered." This master guide invites you to ...
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The End of Business as Usual
- Rewire the Way You Work to Succeed in the Consumer Revolution
- De: Brian Solis
- Narrado por: Sean Pratt, Brian Solis
- Duración: 11 h y 8 m
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It’s a new era of business and consumerism - and you play a role in defining it.
Today’s biggest trends - the mobile web, social media, real time - have produced a new consumer landscape. The End of Business As Usual explores this complex information revolution, how it has changed the future of business, media, and culture, and what you can do about it. This is the end of business as usual and the beginning of a new era of relevance.
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Did you know Facebook Exists??
- De Caleb Mayo en 09-03-23
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The End of Business as Usual
- Rewire the Way You Work to Succeed in the Consumer Revolution
- Narrado por: Sean Pratt, Brian Solis
- Duración: 11 h y 8 m
- Fecha de lanzamiento: 03-01-12
- Idioma: Inglés
- The End of Business As Usual explores the complex information revolution, how it has changed the future of business, media, and culture, and what you can do about it....
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The Real-Time Revolution: Transforming Your Organization to Value Customer Time
- De: Jerry Power, Tom Ferratt
- Narrado por: Jeff Hoyt
- Duración: 6 h y 26 m
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Time has become a precious commodity, so business leaders who can save their customers’ time more effectively than competitors do will win their loyalty. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.
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The Real-Time Revolution: Transforming Your Organization to Value Customer Time
- Narrado por: Jeff Hoyt
- Duración: 6 h y 26 m
- Fecha de lanzamiento: 09-03-19
- Idioma: Inglés
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Time has become a precious commodity, so business leaders who can save their customers’ time more effectively than competitors do will win their loyalty. This book shows how it’s done....
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