Crisis Communication

Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Managing crisis well is at the very heart of good leadership. Here, the team from the National Preparedness Leadership Initiative at Harvard University draws on a deep well of research...

THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and...

Need a crisis? Pick one. If you’re a PR professional working in a corporation, startup, small business, or nonprofit, you’ll have to deal with a crisis. When. Not if. Are you prepared to deal with the media? Hold a press conference? Prepare speaking points for the CEO? Give media training? Get a handle on your brand and keep the facts front and center?

Is your family truly prepared to handle a crisis, or are you leaving them vulnerable? What happens when disaster strikes and your current home security measures fall short? Can you confidently say your family is fully protected from break-ins, natural disasters, or societal collapse? "The Ultimate Navy SEAL's Home Defense Survival Guide" is your complete manual for transforming your home into a fortified stronghold, providing the expertise needed to prepare for any crisis or emergency. Drawing on the real-world experience and training of Navy SEALs, this guide delivers practical, step-by-...

Delivering an effective media interview today is more challenging than ever before. Today’s media spokesperson must compete with shrinking audience attention spans, cope with social media overload, and confront sensationalized reporting. Given those challenges, how can you create positive messages that cut through the noise and motivate your audiences? How can you respond to difficult questions in a confident manner that increases your credibility? And how can you navigate your company through a media crisis so it becomes a mere blip instead of a reputation-destroying disaster? Brad ...

This book is all about how to achieve conflict resolution through 10 powerful strategies. I was working for a company when I was called by HR to deal with an employee who had been terminated but refusing to leave the building! I listened for 15 minutes to what the employee had to say, never interrupted. I just let them get it all out. Just saying “What we have to resolve right now is that you have been terminated and staying here is not an option” I then gave them two positive choices and one bad. And of course, they took a positive choice and left! HR praised my work, but I hadn’t ...

When phones go silent, networks fail, and the internet disappears, communication becomes one of the most critical lifelines in any emergency. Emergency Communications and HAM Radio is a practical, eye-opening guide to how amateur radio helps bridge the gap when modern systems break down. This book takes readers inside the real role of ham radio during disasters, showing why it remains one of the most dependable backup communication tools available. From storms, wildfires, and power outages to large-scale infrastructure failures, it explains what happens when conventional communication ...

In this essential handbook—a blend of Rich Dad, Poor Dad and The Happiness Project—the co-host of the wildly popular InvestED podcast shares her yearlong journey learning to invest, as taught to her by her father, investor and bestselling author Phil Town. Growing up, the words finance...

When Accidents Happen introduces how to meet the challenges of being a Family Liaison Officer and offers a reference to help support experienced FLO’s in their role. Backing up suggestions with examples from the field the text maps an approach to being a FLO, acknowledging the potential strengths and weaknesses of the position and defining clear parameters for FLO’s to successfully operate within. For those unfamiliar with the potential of the position it will help establish a blueprint to work from and for the more established program it can be a common reference for the team. This ...

Meet your next crisis head on and get through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA. Marc Polymeropoulos has had to live with the consequences of decisions made under the...

From FSGO x Logic: a revealing examination of digital advertising and the internet's precarious foundation In Subprime Attention Crisis, Tim Hwang investigates the way big tech financializes attention. In the process, he shows us how digital advertising--the beating heart of the internet--is at...

Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.

When Dr. Craig Bowman is served with a summons for medical malpractice, he's shocked, enraged, and more than a little humiliated. A devoted physician who works continuously in the service of others, he endured grueling years of training and is now a partner in an exclusive concierge medical...

Aikido is a form of martial arts created by Morihei Ueshiba between the 1920s and 1930s. It is translated as “the way of unifying (with) life energy” or “the way of harmonious spirit.” The martial art is also known as “the gentle art of redirection.” Many of the techniques in this manual come from Verbal Judo: The Gentle Art of Persuasion, a series of techniques designed by Dr. George J. Thompson, Ph.D. (1941-2011). Dr. Thompson was one of the leading experts in verbal self-defense tactics and trained law enforcement agencies all over the world with his techniques. He advanced ...

This program is ready by Audie Award–winning narrator Holter Graham. A bridge-burning, riotous memoir by a top PR operative in Washington who exposes the secrets of the $129-billion industry that controls so much of what we see and hear in the media—from a man who used to pull the strings...

The crisis playbook you learned is obsolete. Worse—it's dangerous. What worked five years ago now accelerates disaster. In a world where silence equals guilt, every statement becomes political, and misinformation travels faster than truth, corporate leaders need an entirely new approach to protecting their organizations. Bradley Akubuiro served as Boeing’s chief spokesperson during the 737 MAX crisis and has counseled companies facing everything from DEI backlash to viral boycotts.

EDITORIAL REVIEW IT WAS STANDING THERE is a chilling investigation into crisis apparitions and the disturbing accounts of people who claimed to encounter loved ones at or near the moment of death, before knowing they had died. Ted Lazaris examines documented cases, witness testimony, historical research, psychology, coincidence, memory, and competing explanations without telling readers what they must believe. Haunting and deeply thought-provoking, this installment of Documented Terror leaves one unforgettable question behind: How could someone recognize the dead before they knew there had ...

“When you wake up and you see that the Earth is not just the environment, the Earth is us, you touch the nature of interbeing. And at that moment you can have real communication with the Earth… We have to wake up together. And if we wake up together, then we have a chance. Our way of living...

The New York Times bestselling author of How to Read Literature Like a Professor uses the same skills to teach how to access accurate information in a rapidly changing 24/7 news cycle and become better readers, thinkers, and consumers of media. We live in an information age, but it is...

Is your marriage falling apart? The arguments that go nowhere. The silence that hurts more than words. The feeling that you're living with a stranger. You know something is deeply wrong — but you don't know how to fix it. This book is your action plan. "How to Save Your Marriage" is a practical, step-by-step guide written for couples in crisis. No fluff. No theory. Just clear, actionable steps you can start using today. WHAT YOU'LL DISCOVER INSIDE: • 7 warning signs that your marriage is in serious trouble — and what each one really means • 13 toxic behaviors that silently destroy ...