Managing the Professional Service Firm
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Managing the Professional Service Firm
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Narrado por:
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B. J. Harrison
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De:
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David H. Maister
Acerca de esta escucha
International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.”
This audiobook is expertly read by BJ Harrison, and was produced and published by Echo Point Books & Media, an independent bookseller in Brattleboro, Vermont. Audio engineering by Blake Rook. Copyright (C) 1993 by David H. Maister.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2007 David H. Maister (P)2024 Echo Point Books & Media, LLCLos oyentes también disfrutaron...
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Historia4.5 out of 5 stars 24
We are in the golden era of boutiques. The business models of your clients are being disrupted. This makes it virtually impossible for them to have all the required expertise in-house. They are looking for external expertise. They have big budgets to spend. Clients are buying from boutiques in record numbers. The sun is shining. Time to make hay.
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5 out of 5 stars
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The Premier Boutique Scaling and Exit Handbook
- De Jill B. en 05-24-25
De: Greg Alexander
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The McKinsey Way
- De: Ethan M. Rasiel
- Narrado por: Michael Butler Murray
- Duración: 4 h y 19 m
- Versión completa
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General4 out of 5 stars 88
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Narración:4 out of 5 stars 76
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Historia4 out of 5 stars 75
When Fortune 100 corporations are stymied, it's the "McKinsey-ites" whom they call for help. Former McKinsey associate Ethan Rasiel lifts the veil to show you how the secretive McKinsey works its magic, and helps you emulate the firm's well-honed practices in problem solving, communication, and management. Both a behind-the-scenes look at one of the most admired and secretive companies in the business world and a toolkit of problem-solving techniques without peer, The McKinsey Way empowers every business decision maker to become a better strategic player in any organization.
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4 out of 5 stars
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Liiked insider scoop, not so fond of narrator
- De Susan en 05-10-25
De: Ethan M. Rasiel
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The Consulting Bible, 2nd Edition
- How to Launch and Grow a Seven-Figure Consulting Business
- De: Alan Weiss
- Narrado por: Alan Weiss
- Duración: 8 h y 35 m
- Versión completa
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General5 out of 5 stars 98
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Narración:5 out of 5 stars 86
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Historia5 out of 5 stars 85
The second edition of The Consulting Bible remains the most comprehensive and practical guide to the consulting profession, from launch to high growth, from marketing to implementation. Legendary consultant, speaker, and best-selling author Alan Weiss shows you how to create an independent or boutique consulting practice and take it to seven-figure success.
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5 out of 5 stars
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Exactly as Titled
- De Anonymous User en 02-04-25
De: Alan Weiss
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How Clients Buy
- A Practical Guide to Business Development for Consulting and Professional Services
- De: Tom McMakin, Doug Fletcher
- Narrado por: Barry Abrams
- Duración: 6 h y 34 m
- Versión completa
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General4.5 out of 5 stars 101
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Narración:4.5 out of 5 stars 86
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Historia4.5 out of 5 stars 84
How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or "behind" when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do.
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3 out of 5 stars
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Wish for more depth
- De Michael en 10-18-19
De: Tom McMakin, y otros
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The Activator Advantage
- What Today's Rainmakers Do Differently
- De: Karen Freeman, Ted Mckenna, Matthew Dixon, y otros
- Narrado por: Tim Fannon
- Duración: 7 h y 40 m
- Versión completa
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General5 out of 5 stars 2
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Narración:5 out of 5 stars 2
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Historia5 out of 5 stars 2
Top performers have figured out a radical new approach that is redefining what it means to be a "rainmaker" in today's professional services market. Drawing on a comprehensive, quantitative study of nearly 3,000 partners, The Activator Advantage identifies the five types of partners found across the professional services landscape and shows how only one of them—the Activator—drives consistent growth.
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5 out of 5 stars
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Must Read for Seller/Doer
- De H. McM en 05-27-25
De: Karen Freeman, y otros
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Good Strategy/Bad Strategy
- The Difference and Why It Matters
- De: Richard Rumelt
- Narrado por: Sean Runnette
- Duración: 11 h y 49 m
- Versión completa
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General4.5 out of 5 stars 975
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Narración:4.5 out of 5 stars 807
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Historia4.5 out of 5 stars 799
Developing and implementing a strategy is the central task of a leader. A good strategy is a specific and coherent response to - and approach for - overcoming the obstacles to progress. A good strategy works by harnessing and applying power where it will have the greatest effect. Yet, Rumelt shows that there has been a growing and unfortunate tendency to equate Mom-and-apple-pie values, fluffy packages of buzzwords, motivational slogans, and financial goals with “strategy”.
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4 out of 5 stars
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Good but thin
- De G. London en 01-04-20
De: Richard Rumelt
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Flawless Consulting (4th Edition)
- De: Peter Block
- Narrado por: Graham Rowat
- Duración: 10 h y 38 m
- Versión completa
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General4 out of 5 stars 6
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Narración:4 out of 5 stars 6
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Historia5 out of 5 stars 6
Renowned consultant and author Peter Block delivers the latest and fourth edition of his bestselling Flawless Consulting, an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. You'll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work.
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1 out of 5 stars
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Affectation of Narrator is unlistenable
- De Daniel Kimball en 07-09-24
De: Peter Block
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The First-Time Manager
- De: Jim McCormick, Loren B. Belker, Gary S. Topchik
- Narrado por: Nathan Girard
- Duración: 7 h y 40 m
- Versión completa
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General4.5 out of 5 stars 228
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Narración:4.5 out of 5 stars 185
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Historia4.5 out of 5 stars 185
Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people. The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’ style, and more.
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3 out of 5 stars
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Too adversarial
- De May Rico en 09-22-21
De: Jim McCormick, y otros
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High Output Management
- De: Andrew S. Grove
- Narrado por: Marc Cashman
- Duración: 8 h y 2 m
- Versión completa
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General4.5 out of 5 stars 783
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Narración:4.5 out of 5 stars 610
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Historia4.5 out of 5 stars 612
The essential skill of creating and maintaining new businesses - the art of the entrepreneur - can be summed up in a single word: managing. In High Output Management, Andrew S. Grove, former chairman and CEO (and employee number three) of Intel, shares his perspective on how to build and run a company. Born of Grove’s experiences at one of America’s leading technology companies, this legendary management book is a Silicon Valley staple, equally appropriate for sales managers, accountants, consultants, and teachers, as well as CEOs and start-up founders.
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5 out of 5 stars
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All nuts and bolts
- De Rancher en 05-22-21
De: Andrew S. Grove
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Blue Ocean Strategy, Expanded Edition
- How to Create Uncontested Market Space and Make the Competition Irrelevant
- De: W. Chan Kim, Renee Mauborgne
- Narrado por: Roger Wayne
- Duración: 8 h y 43 m
- Versión completa
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General4.5 out of 5 stars 743
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Narración:4.5 out of 5 stars 580
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Historia4.5 out of 5 stars 572
In this perennial best seller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renee Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of the most iconic and impactful strategy books ever written, Blue Ocean Strategy, now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool.
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5 out of 5 stars
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Profoundly Insightful
- De James en 10-29-20
De: W. Chan Kim, y otros
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Good to Great
- Why Some Companies Make the Leap...And Others Don't
- De: Jim Collins
- Narrado por: Jim Collins
- Duración: 10 h y 1 m
- Versión completa
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General4.5 out of 5 stars 17,698
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Narración:4.5 out of 5 stars 14,568
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Historia4.5 out of 5 stars 14,472
Built To Last, the defining management study of the 90s, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning. But what about companies that are not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?
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3 out of 5 stars
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Good info, over-the-top narration
- De Anaxamaxan en 08-31-10
De: Jim Collins