Managing the Professional Service Firm
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Managing the Professional Service Firm
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Narrado por:
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B. J. Harrison
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De:
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David H. Maister
Acerca de esta escucha
International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.”
This audiobook is expertly read by BJ Harrison, and was produced and published by Echo Point Books & Media, an independent bookseller in Brattleboro, Vermont. Audio engineering by Blake Rook. Copyright (C) 1993 by David H. Maister.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2007 David H. Maister (P)2024 Echo Point Books & Media, LLCLos oyentes también disfrutaron...
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4 out of 5 stars
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Where’s the PDF?
- De Ken Fridley en 07-05-21
De: David H. Maister, y otros
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The Boutique
- How to Start, Scale, and Sell a Professional Services Firm
- De: Greg Alexander
- Narrado por: Greg Alexander
- Duración: 4 h y 49 m
- Versión completa
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General5 out of 5 stars 31
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Narración:5 out of 5 stars 24
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Historia4.5 out of 5 stars 23
We are in the golden era of boutiques. The business models of your clients are being disrupted. This makes it virtually impossible for them to have all the required expertise in-house. They are looking for external expertise. They have big budgets to spend. Clients are buying from boutiques in record numbers. The sun is shining. Time to make hay.
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5 out of 5 stars
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Great Insight
- De Millenial en 04-19-24
De: Greg Alexander
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The Consulting Bible, 2nd Edition
- How to Launch and Grow a Seven-Figure Consulting Business
- De: Alan Weiss
- Narrado por: Alan Weiss
- Duración: 8 h y 35 m
- Versión completa
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General5 out of 5 stars 97
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Narración:5 out of 5 stars 85
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Historia5 out of 5 stars 84
The second edition of The Consulting Bible remains the most comprehensive and practical guide to the consulting profession, from launch to high growth, from marketing to implementation. Legendary consultant, speaker, and best-selling author Alan Weiss shows you how to create an independent or boutique consulting practice and take it to seven-figure success.
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5 out of 5 stars
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Exactly as Titled
- De Anonymous User en 02-04-25
De: Alan Weiss
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How Clients Buy
- A Practical Guide to Business Development for Consulting and Professional Services
- De: Tom McMakin, Doug Fletcher
- Narrado por: Barry Abrams
- Duración: 6 h y 34 m
- Versión completa
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General4.5 out of 5 stars 99
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Narración:4.5 out of 5 stars 84
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Historia4.5 out of 5 stars 82
How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or "behind" when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do.
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3 out of 5 stars
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Wish for more depth
- De Michael en 10-18-19
De: Tom McMakin, y otros
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The McKinsey Way
- De: Ethan M. Rasiel
- Narrado por: Michael Butler Murray
- Duración: 4 h y 19 m
- Versión completa
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General4 out of 5 stars 86
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Narración:4 out of 5 stars 74
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Historia4 out of 5 stars 73
When Fortune 100 corporations are stymied, it's the "McKinsey-ites" whom they call for help. Former McKinsey associate Ethan Rasiel lifts the veil to show you how the secretive McKinsey works its magic, and helps you emulate the firm's well-honed practices in problem solving, communication, and management. Both a behind-the-scenes look at one of the most admired and secretive companies in the business world and a toolkit of problem-solving techniques without peer, The McKinsey Way empowers every business decision maker to become a better strategic player in any organization.
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2 out of 5 stars
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Old data and company policies that changed years before the book came out
- De Jason Thomas en 03-17-25
De: Ethan M. Rasiel
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Flawless Consulting (4th Edition)
- De: Peter Block
- Narrado por: Graham Rowat
- Duración: 10 h y 38 m
- Versión completa
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General4 out of 5 stars 6
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Narración:4 out of 5 stars 6
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Historia5 out of 5 stars 6
Renowned consultant and author Peter Block delivers the latest and fourth edition of his bestselling Flawless Consulting, an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. You'll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work.
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1 out of 5 stars
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Affectation of Narrator is unlistenable
- De Daniel Kimball en 07-09-24
De: Peter Block