Getting Naked

A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty

De: Patrick Lencioni

Narrado por: Dan Woren

Duración: 4 h y 17 m

Resumen del Editor

After focusing on topics ranging from teamwork and leadership to employee engagement and meetings New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm, The Table Group, has been built on, Lencioni presents what may be his most engaging, humorous audiobook yet.

Getting Naked tells the remarkable story of a management consultant who is trying desperately to merge two firms with very different approaches to serving clients. One relies on vulnerability and complete transparency; the other focuses on proving its competence and protecting its reputation for intellectual prowess. In the process of managing the merger, the consultant is forced to learn life-changing lessons that prove to be as relevant as they are painful.

As he does in his other audiobooks, Lencioni provides readers with concepts that are accessible and compelling. He explains the three fears that provoke service providers to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears.

©2010 Patrick Lencioni (P)2010 Random House

Great book!

I love how Lencioni educates through his stories! Great message, great tools, and an all around great/MUST read if you're in any field dealing with client care! This is going on my team's required reading list.

Excellent lessons.

Anyone who does any type of consulting for clients should listen to this book. Twice.

Like 12 rules for life but for consulting/business

I loved "12 rules for life" and it's approach of presenting approaches to life through stories and analogies. This book is quite similar, but instead addresses approaches to consulting in business that also translates to other jobs/situations.
It's uses the effective method of persuasion I recognize from Socrates/Plato with dialogue presenting arguments and counter arguments as well as examples through stories.
I particularly like the occasional 'breaks' in the main story, where he consults his wife on recent events.
Great listen, good narration!

Required reading for all those in service industry

I wasn't sure what to expect from this. It was recommended to me by a friend who works for a large consulting firm, and I wanted to understand his thoughts on consulting.

This book challenged me to lay aside those things that cause me to lose clients and alienate individuals.

Excellent!!

Engaging.. listened in one session. Will listen to this again. Highly recommend for anyone wanting to improve their relationship with their clients.

Three fears of a consultant

Enjoyed the book it told how to sell services without fear. Revealed about what is selling and what is consulting

beautiful

I love the book. beautiful listen. Cuts off unnecessary jargon and straight to the point albeit in a fun way.

one of my favorites

I re listen to this book every year because it so genuine and I feel it is the honorable way to do high level business that sets you a part and gives you a sense of accomplishment you can be proud of (when you can remain naked in difficult situations)

Great insight!

As a small business owner this book makes me feel like I could go change the whole world of business. Everyone in business should read this. And, it's entertaining.

Another Winner from Lencioni

What did you love best about Getting Naked?

Like all of his books it is an easy read.

What did you like best about this story?

A reminder that thrilling customers is not about glitz and glitter but being real with them.